Why does my server show up on AppleTV as "unauthorized"?

apple-tv

#1

After installing the Plex app on Apple TV, it showed a 4-letter code. I entered it in a browser window.

Why does my server show up on Apple TV with a big red Unauthorized?


#2

Had the same issue today. I was trying to sign my daughter in on her AppleTV (she’s a managed user). I found I needed to sign in with my (master) account on her device. I was then able to have her login to her account with the PIN I setup.


#3

@mgrant50 said:
Had the same issue today. I was trying to sign my daughter in on her AppleTV (she’s a managed user). I found I needed to sign in with my (master) account on her device. I was then able to have her login to her account with the PIN I setup.

please do not double post - I responded to your other post


#4

@ChapHarrison said:
After installing the Plex app on Apple TV, it showed a 4-letter code. I entered it in a browser window.

Why does my server show up on Apple TV with a big red Unauthorized?

Boils down to permission issues. As they mentioned above, you need to have the same account and proper authorizations enabled; otherwise, plex is protecting your server from unauthorized access. They need to line up.