# Why does Remote access stop working **URL:** \ **Category:** General Discussions\ **Created:** [March 2, 2018, 9:28am UTC](https://forums.plex.tv/t/why-does-remote-access-stop-working/227508 "2018-03-02T09:28:28Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![david.leightontv\_btinternet.com](https://avatars.discourse-cdn.com/v4/letter/d/edb3f5/32.png) [@david.leightontv\_btinternet.com](https://forums.plex.tv/u/david.leightontv_btinternet.com)\ **Post date:** [March 2, 2018, 9:28am UTC](https://forums.plex.tv/t/why-does-remote-access-stop-working/227508/1 "2018-03-02T09:28:28Z")
I’ve been using Plex successfully for years now but every so often the Remote Access becomes unavailable outside my area. Sometimes a version update and a reboot works or switching the disable/enable tab. It may even clear itself, but today nothing seems to work. The only change is that I’ve subscribed to a VPN (NordVPN) so I’ve tried switching that off but it makes no difference. I attach a screen shot which may indicate something ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [March 2, 2018, 2:38pm UTC](https://forums.plex.tv/t/why-does-remote-access-stop-working/227508/2 "2018-03-02T14:38:40Z")
Unless your VPN provider can get you a static IP and you can port forward on the VPN that will probably not work. Did you setup a port forward for your Plex? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 12:41am UTC](https://forums.plex.tv/t/why-does-remote-access-stop-working/227508/3 "2020-01-08T00:41:49Z")