# Will static IP get around cgnat?
**URL:** https://forums.plex.tv/t/will-static-ip-get-around-cgnat/857018
**Category:** Plex Media Server
**Tags:** server-windows, player-windows
**Created:** [October 18, 2023, 2:54pm UTC](https://forums.plex.tv/t/will-static-ip-get-around-cgnat/857018 "2023-10-18T14:54:10Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Turtletom2014](https://forums.plex.tv/u/Turtletom2014)
#### Post date: [October 18, 2023, 2:54pm UTC](https://forums.plex.tv/t/will-static-ip-get-around-cgnat/857018/1 "2023-10-18T14:54:10Z")
Have just changed internet provider but being struggling getting plex to pick up my server and have being trying to figure out whats going on.
Have gone through my ipv4 and have noticed they are different so called my isp who informed me they use cgnat but can offer a static ip which I can then open ports up from.
Will this actually get around the issue or is it worth not going ahead and to stick with my old provider who didnt use cgnat?
---
### Author:  [@DTR](https://forums.plex.tv/u/DTR)
#### Post date: [October 18, 2023, 3:00pm UTC](https://forums.plex.tv/t/will-static-ip-get-around-cgnat/857018/2 "2023-10-18T15:00:32Z")
It should. An ISP provided static IP is also [Plex’s recommendation](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/#toc-2) for people behind CGNAT:
> - If you are behind **Carrier Grade NAT** service, then you would need to check if your ISP has an option for you to use (or purchase) a static Public IP address which would bypass CGNAT.
---
### Author:  [@Turtletom2014](https://forums.plex.tv/u/Turtletom2014)
#### Post date: [October 18, 2023, 3:04pm UTC](https://forums.plex.tv/t/will-static-ip-get-around-cgnat/857018/3 "2023-10-18T15:04:38Z")
Oh you literally found what I have being trying to find out 🤦♂️
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 16, 2024, 3:05pm UTC](https://forums.plex.tv/t/will-static-ip-get-around-cgnat/857018/4 "2024-01-16T15:05:12Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.