# Windows 11 Plex as System Crashes **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [March 17, 2025, 2:47pm UTC](https://forums.plex.tv/t/windows-11-plex-as-system-crashes/909168 "2025-03-17T14:47:24Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Jesse10](https://avatars.discourse-cdn.com/v4/letter/j/f4b2a3/32.png) [@Jesse10](https://forums.plex.tv/u/Jesse10)\ **Post date:** [March 17, 2025, 2:47pm UTC](https://forums.plex.tv/t/windows-11-plex-as-system-crashes/909168/1 "2025-03-17T14:47:24Z")
Server Version#: 1.41.5.9522 Player Version#: n/a Hello - I’ve been having some issues with crashes since moving my server from an Nvidia Shield to a Windows 11 PC. What I’ve noticed is if I launch Plex as a user, I don’t seem to see any crashes. However, when I launch via Task Scheduler (originally set up this way to automatically restart Plex during power outages, etc…), it consistently crashes. I can’t see anything in any of the Crash Report folders associated with this crash for the Server, Scanner, or Tuner Service. I’ve scanned through a few of the log files and don’t see anything obvious to me, here a snippet from the [Server log:](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ```auto Mar 15, 2025 16:31:53.872 [8764] DEBUG - TrayIcon::WindowProc received DisplayIcon timer message Mar 15, 2025 16:31:53.872 [8764] WARN - Shell_NotifyIcon(NIM_ADD) failed: 0x80004005 Mar 15, 2025 16:31:57.580 [8252] DEBUG - Network change. Mar 15, 2025 16:31:57.580 [8252] DEBUG - NetworkInterface: Notified of network changed (force=0) Mar 15, 2025 16:31:57.603 [8252] DEBUG - Network change notification but nothing changed. Mar 15, 2025 16:31:58.873 [8764] DEBUG - TrayIcon::WindowProc received DisplayIcon timer message Mar 15, 2025 16:31:58.873 [8764] WARN - Shell_NotifyIcon(NIM_ADD) failed: 0x80004005 Mar 15, 2025 16:32:03.875 [8764] DEBUG - TrayIcon::WindowProc received DisplayIcon timer message Mar 15, 2025 16:32:03.875 [8764] WARN - Shell_NotifyIcon(NIM_ADD) failed: 0x80004005 Mar 15, 2025 16:32:07.043 [8764] DEBUG - TrayIcon::WindowProc received WM_CLOSE Mar 15, 2025 16:32:07.043 [8764] ERROR - Shell_NotifyIcon(NIM_DELETE) failed: 0x80004005 Mar 15, 2025 16:32:07.043 [8764] DEBUG - Ordered to stop server. Mar 15, 2025 16:32:07.044 [8764] DEBUG - [JobRunner] Job running: "C:\Program Files\Plex\Plex Media Server\CrashUploader.exe" --sessionStatus=exited --sessionStart=1741815124 --sessionDuration=259203 --version=1.41.5.9522-a96edc606 --userId=email@email.com --sentryUrl=https://o17675.ingest.sentry.io/api/1233455/ --sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Mar 15, 2025 16:32:07.194 [8764] DEBUG - [JobRunner] Jobs: Starting child process with pid 34220 Mar 15, 2025 16:32:07.194 [3068] DEBUG - Stopping server... Mar 15, 2025 16:32:07.194 [3068] DEBUG - HttpServer: Stopping server. Mar 15, 2025 16:32:07.194 [8764] DEBUG - TrayIcon::WindowProc received WM_DESTROY Mar 15, 2025 16:32:07.200 [10508] DEBUG - TranscodeJobManager: [Running] onServerShutdown Mar 15, 2025 16:32:07.200 [10508] DEBUG - TranscodeJobManager: [Running] -> [Shutdown] Mar 15, 2025 16:32:07.200 [30656] DEBUG - MetadataItemClusterRequestHandler: a shutdown event has been received Mar 15, 2025 16:32:07.201 [3068] DEBUG - Server stopped. Mar 15, 2025 16:32:07.201 [3068] DEBUG - NetworkService: Stopping advertisement. Mar 15, 2025 16:32:07.202 [3068] DEBUG - Killing plug-ins. Mar 15, 2025 16:32:07.281 [3068] DEBUG - [com.plexapp.system] Killing. Mar 15, 2025 16:32:07.306 [3068] DEBUG - ChildProcessMonitor: Waiting for Plex Tuner Service.exe to exit. Mar 15, 2025 16:32:07.374 [8252] DEBUG - Network change. Mar 15, 2025 16:32:07.374 [8252] DEBUG - NetworkInterface: Notified of network changed (force=0) Mar 15, 2025 16:32:07.406 [8252] DEBUG - Network change notification but nothing changed. Mar 15, 2025 16:32:07.460 [18224] DEBUG - Jobs: 'C:\Program Files\Plex\Plex Media Server\Plex Tuner Service.exe' exit code for process 7444 is 0 (success) Mar 15, 2025 16:32:07.460 [8548] DEBUG - [ChildProcessMonitor] Plex Tuner Service.exe exited. Mar 15, 2025 16:32:07.629 [18224] DEBUG - Jobs: 'C:\Program Files\Plex\Plex Media Server\CrashUploader.exe' exit code for process 34220 is 0 (success) ``` Any thoughts? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 19, 2025, 10:16am UTC](https://forums.plex.tv/t/windows-11-plex-as-system-crashes/909168/2 "2025-03-19T10:16:38Z")
> [@Jesse10](#): > > when I launch via Task Scheduler Which Windows user account is being selected to run Plex in? Anyway, you probably rather want to use [PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381/1) as it’s much cleaner a solution. Just make sure to tell the service to run under the same Windows user account that you are using normally. And keep in mind: you cannot use drive letters connected to network file shares. ---
**Author:** ![Jesse10](https://avatars.discourse-cdn.com/v4/letter/j/f4b2a3/32.png) [@Jesse10](https://forums.plex.tv/u/Jesse10)\ **Post date:** [March 19, 2025, 12:42pm UTC](https://forums.plex.tv/t/windows-11-plex-as-system-crashes/909168/3 "2025-03-19T12:42:17Z")
Hi, thanks for the info! I’m running it under my normal account with Task Scheduler. I’ll take a look at getting it setup as a service. My drives are currently connected via a DAS, so sounds like it’s OK, but good to know the limitation. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 19, 2025, 12:44pm UTC](https://forums.plex.tv/t/windows-11-plex-as-system-crashes/909168/4 "2025-03-19T12:44:01Z")
It might also be an issue if you have used special software to encrypt the [plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/). This software might not be running (correctly) if you run Plex via task scheduler and/or as service. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 17, 2025, 12:44pm UTC](https://forums.plex.tv/t/windows-11-plex-as-system-crashes/909168/5 "2025-06-17T12:44:20Z")
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