# Windows Player Freezes on start

**URL:** <https://forums.plex.tv/t/windows-player-freezes-on-start/898100>\
**Category:** Plex Players\
**Tags:** player-windows\
**Created:** [December 6, 2024, 7:55pm UTC](https://forums.plex.tv/t/windows-player-freezes-on-start/898100 "2024-12-06T19:55:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![d4maniac](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@d4maniac](https://forums.plex.tv/u/d4maniac)\
**Post date:** [December 6, 2024, 7:55pm UTC](https://forums.plex.tv/t/windows-player-freezes-on-start/898100/1 "2024-12-06T19:55:34Z")

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All other players work fine.  
PC specs: RTX 4090, 64GB DDR4, 5950X etc

I believe I had a similar problem in 2022 with another PC and the solution was to remove all traces of the program. I’ve tried uninstall and installing again but I am logged in from the start.

I think dlls and registry files need to be cleared. Any help would be appreciated.

Server Version#: Version 1.41.2.9200  
Player Version#:v.1.105.1.257-3bc35ab9

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 6, 2024, 7:56pm UTC](https://forums.plex.tv/t/windows-player-freezes-on-start/898100/2 "2024-12-06T19:56:36Z")

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> [@Plex app for Windows takes ages to open](https://forums.plex.tv/t/plex-app-for-windows-takes-ages-to-open/895342/1):
>
> Server Version#: Player Version#:Version 1.104.0.241-2164c90a As per title. It takes a lonnnng time to open - sometimes up to a minute. If I run it as an administrator it opens and is ready to interact with immediately. Edit - well that’s interesting. I was launching it from the taskbar after pinning it there. If I navigate to C:\Program Files\Plex\Plex and launch plex.exe from there, it’s fine. Strange. I deleted the shortcut from the taskbar, re-added it and the behaviour continues. …

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**Author:** ![d4maniac](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@d4maniac](https://forums.plex.tv/u/d4maniac)\
**Post date:** [December 6, 2024, 8:06pm UTC](https://forums.plex.tv/t/windows-player-freezes-on-start/898100/3 "2024-12-06T20:06:41Z")

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Not a solution.

Server sits on a NAS. I have no unmapped connections. Tried opening plex.exe directly. Doesn’t work.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 6, 2024, 8:07pm UTC](https://forums.plex.tv/t/windows-player-freezes-on-start/898100/4 "2024-12-06T20:07:46Z")

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This is not about your server. It is about the machine where the player is installed.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 6, 2025, 8:08pm UTC](https://forums.plex.tv/t/windows-player-freezes-on-start/898100/5 "2025-03-06T20:08:32Z")

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