# Windows with Plex not HW transcoding correctly **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [April 11, 2023, 11:49pm UTC](https://forums.plex.tv/t/windows-with-plex-not-hw-transcoding-correctly/837574 "2023-04-11T23:49:34Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![xokia](https://avatars.discourse-cdn.com/v4/letter/x/8491ac/32.png) [@xokia](https://forums.plex.tv/u/xokia)\ **Post date:** [April 12, 2023, 6:54pm UTC](https://forums.plex.tv/t/windows-with-plex-not-hw-transcoding-correctly/837574/3 "2023-04-12T18:54:28Z")
I think that’s the point of running plex service 1.2.1.0 > [@PMS as a service](https://forums.plex.tv/t/pms-as-a-service/53381): > > This post will always contain the latest version of the Plex service wrapper. This is not official or affiliated with Plex in any way and was originally made for personal use. Treat it as such and please don’t bug the Plex devs about it. (bug them about Plex not running as a service natively by all means :P) feel free to post your questions here and I will do my best to help. If you are having problems, the first question will be whether it runs ok when not being run as a service. Please ensur… It wont hw transcode even if logged in as a user. I.e. just install plex server HW transcode does not work with 13th gen. --- _[View the full topic](https://forums.plex.tv/t/windows-with-plex-not-hw-transcoding-correctly/837574)._