# 电脑重新装windows11操作系统后，安装最新版的plex 客户端，播放电影提示“无法下载播放所需的编码/解码器，请确保您已连接到互联网，然后重试， 错误代码: 1008” 。我的网络连接一切正常，

**URL:** <https://forums.plex.tv/t/windows11-plex-1008/892727>\
**Category:** Plex Players\
**Tags:** player-windows\
**Created:** [October 19, 2024, 1:57am UTC](https://forums.plex.tv/t/windows11-plex-1008/892727 "2024-10-19T01:57:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![zhonghuawjy](https://avatars.discourse-cdn.com/v4/letter/z/dec6dc/32.png) [@zhonghuawjy](https://forums.plex.tv/u/zhonghuawjy)\
**Post date:** [October 19, 2024, 1:57am UTC](https://forums.plex.tv/t/windows11-plex-1008/892727/1 "2024-10-19T01:57:53Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
电脑重新装windows11操作系统后，安装最新版的plex 客户端，播放电影提示“无法下载播放所需的编码/解码器，请确保您已连接到互联网，然后重试， 错误代码: 1008” 。我的网络连接一切正常，搭梯子也不行。估计是plex的解码编码器下载地址被墙了，有什么解决办法吗？

 ![17279674305273701020274537293462](https://global.discourse-cdn.com/plex/original/4X/0/1/6/016d1dd4ccf8b9c4b47a7a090ac7390fc12fb0ed.jpeg)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 17, 2025, 1:58am UTC](https://forums.plex.tv/t/windows11-plex-1008/892727/2 "2025-01-17T01:58:01Z")

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