# Won't recognize subtitles again

**URL:** <https://forums.plex.tv/t/wont-recognize-subtitles-again/736682>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [August 15, 2021, 10:31pm UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682 "2021-08-15T22:31:34Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![ipalm](https://avatars.discourse-cdn.com/v4/letter/i/e274bd/32.png) [@ipalm](https://forums.plex.tv/u/ipalm)\
**Post date:** [August 15, 2021, 10:31pm UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682/1 "2021-08-15T22:31:34Z")

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![image](https://global.discourse-cdn.com/plex/original/3X/b/d/bd0c51763535d415d5650618e22d099abdf16c5a.jpeg)

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**Author:** ![Havohej](https://avatars.discourse-cdn.com/v4/letter/h/e47774/32.png) [@Havohej](https://forums.plex.tv/u/Havohej)\
**Post date:** [August 16, 2021, 6:39am UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682/2 "2021-08-16T06:39:59Z")

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Have you activated Local Assets on your Agent?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 16, 2021, 11:32am UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682/3 "2021-08-16T11:32:25Z")

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You don’t need the local agent if you already use the new tv shows agent.

Refresh Metadata for the whole tv show.

Side note: the folder should be named “The Blacklist”, because that is the show’s official title.

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**Author:** ![Havohej](https://avatars.discourse-cdn.com/v4/letter/h/e47774/32.png) [@Havohej](https://forums.plex.tv/u/Havohej)\
**Post date:** [August 17, 2021, 6:29am UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682/4 "2021-08-17T06:29:35Z")

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Does show.eng.srt work? I always do show.en.srt

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 17, 2021, 6:51am UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682/5 "2021-08-17T06:51:19Z")

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You should be able to use either. I have always used the 3-letter codes.

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**Author:** ![ipalm](https://avatars.discourse-cdn.com/v4/letter/i/e274bd/32.png) [@ipalm](https://forums.plex.tv/u/ipalm)\
**Post date:** [August 17, 2021, 9:24pm UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682/6 "2021-08-17T21:24:18Z")

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The last time I had this issue I was explicitly told to use three because I had been using two.

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**Author:** ![Xhaka](https://avatars.discourse-cdn.com/v4/letter/x/b487fb/32.png) [@Xhaka](https://forums.plex.tv/u/Xhaka)\
**Post date:** [August 17, 2021, 9:28pm UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682/7 "2021-08-17T21:28:23Z")

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And in the past I was specifically told to use two letters😂  
I have since and it’s always worked ok.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 15, 2021, 9:28pm UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682/8 "2021-11-15T21:28:42Z")

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