# wrong error message: Playback Error - not enough bandwidth

**URL:** <https://forums.plex.tv/t/wrong-error-message-playback-error-not-enough-bandwidth/211170>\
**Category:** General Discussions\
**Created:** [October 22, 2017, 11:47am UTC](https://forums.plex.tv/t/wrong-error-message-playback-error-not-enough-bandwidth/211170 "2017-10-22T11:47:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![plex.plessers\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/plex.plessers_gmail.com/32/10003_2.png) [@plex.plessers\_gmail.com](https://forums.plex.tv/u/plex.plessers_gmail.com)\
**Post date:** [October 22, 2017, 11:47am UTC](https://forums.plex.tv/t/wrong-error-message-playback-error-not-enough-bandwidth/211170/1 "2017-10-22T11:47:02Z")

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Hello,

I receive following error message:  
Not enough bandwidth for direct play of this item. Required bandwidth is 4855kbps and only 853kbps is available.

![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/4/8/4801b1198c3958e4a20eae4528402993f3764260.png)

I checked my server bandwidth (4Mbps):  
 ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/4/e/4e81cf2f9835d6666f380a3389da5c729f411306.png)

and movie properties (overal bandwidth 2143kbps):

 ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/a/d/ad6804e81b05cb0655f710a54a44f1654c827a7b.png)

and client settings (goolge chrome on remote network, download bandwith 50Mbps):

 ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/c/3/c399b6b9fa3240cb72b61bb7bc1be8aa8d650cc8.png)

I tried playing the movie without \*.srt or other subtitles.  
So I was expecting my server playing the movie without transcoding.

The error message is not correct.  
Server: Running Version 1.9.5.4339 on a WIN10 box  
Client: google chrome on a WIN10 box

What’s wrong here?  
Kind regards,  
Bart

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**Author:** ![casey\_ebling](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/casey_ebling/32/24732_2.png) [@casey\_ebling](https://forums.plex.tv/u/casey_ebling)\
**Post date:** [October 23, 2017, 2:27pm UTC](https://forums.plex.tv/t/wrong-error-message-playback-error-not-enough-bandwidth/211170/2 "2017-10-23T14:27:12Z")

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I’m having the same issue as well. Its been going on for like a week or two that I have noticed. Today it happened while trying to stream a song, stating that it requires 2066kbps.

![](https://global.discourse-cdn.com/plex/original/3X/2/a/2a613c4e252661d939cbee9df8cefb7c05d8e58c.png)

![](https://global.discourse-cdn.com/plex/original/3X/5/e/5e27daa373ce520bbed0e02e9a69aaa5a8cbdfc0.png)

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**Author:** ![rexerito](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rexerito/32/107254_2.png) [@rexerito](https://forums.plex.tv/u/rexerito)\
**Post date:** [November 21, 2017, 1:49pm UTC](https://forums.plex.tv/t/wrong-error-message-playback-error-not-enough-bandwidth/211170/3 "2017-11-21T13:49:01Z")

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I am getting the same error when trying to play it from my web browser on the system that is running Plex server. All other clients are working fine.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:02am UTC](https://forums.plex.tv/t/wrong-error-message-playback-error-not-enough-bandwidth/211170/4 "2020-01-08T00:02:00Z")

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