# wrong film found **URL:** \ **Category:** Dev/API Corner\ **Tags:** scanner-agent-dev\ **Created:** [January 8, 2016, 5:52pm UTC](https://forums.plex.tv/t/wrong-film-found/130604 "2016-01-08T17:52:09Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![vikozo](https://avatars.discourse-cdn.com/v4/letter/v/858c86/32.png) [@vikozo](https://forums.plex.tv/u/vikozo)\ **Post date:** [January 8, 2016, 5:52pm UTC](https://forums.plex.tv/t/wrong-film-found/130604/1 "2016-01-08T17:52:09Z")
Hello if i add movies to the Plexserver, Plex do not find out the film sometimes. example all StarTrek Serie with Picard are regognised, all StarTrek with kpt Kirk are showing wrong picture an name. ---
**Author:** ![vikozo](https://avatars.discourse-cdn.com/v4/letter/v/858c86/32.png) [@vikozo](https://forums.plex.tv/u/vikozo)\ **Post date:** [January 8, 2016, 5:56pm UTC](https://forums.plex.tv/t/wrong-film-found/130604/2 "2016-01-08T17:56:06Z")
sorry saved to fast, some film are recocniced just with the file Name titel00.mkv other have a real name like Monty Pythons - Sinn des lebens (1983) and are still not recognised. some serie like Once Upon a Time … are not recognised or with a Serie called M_A_S\*H or CBS so any help how to bring a corect film description? have a nice day vinc ---
**Author:** ![hthighway](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hthighway/32/82003_2.png) [@hthighway](https://forums.plex.tv/u/hthighway)\ **Post date:** [January 8, 2016, 6:02pm UTC](https://forums.plex.tv/t/wrong-film-found/130604/3 "2016-01-08T18:02:45Z")
Have a look at the media preparation guides. If these are followed most issues will be resolved. [https://support.plex.tv/hc/en-us/categories/200028098-Media-Preparation](https://support.plex.tv/hc/en-us/categories/200028098-Media-Preparation) ---
**Author:** ![vikozo](https://avatars.discourse-cdn.com/v4/letter/v/858c86/32.png) [@vikozo](https://forums.plex.tv/u/vikozo)\ **Post date:** [January 8, 2016, 6:58pm UTC](https://forums.plex.tv/t/wrong-film-found/130604/4 "2016-01-08T18:58:01Z")
thanks for your fast feedback but… MediaServer\movies\es war einmal\1\ 01\_Eine neue Welt entsteht.mkv will still not be found ---
**Author:** ![hthighway](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hthighway/32/82003_2.png) [@hthighway](https://forums.plex.tv/u/hthighway)\ **Post date:** [January 8, 2016, 7:00pm UTC](https://forums.plex.tv/t/wrong-film-found/130604/5 "2016-01-08T19:00:50Z")
Is that a Film or a TV Show? Based on your example I wouldn’t expect plex to find it as it doesn’t look to follow any of the media preparation guides I linked previously. ---
**Author:** ![vikozo](https://avatars.discourse-cdn.com/v4/letter/v/858c86/32.png) [@vikozo](https://forums.plex.tv/u/vikozo)\ **Post date:** [January 8, 2016, 7:12pm UTC](https://forums.plex.tv/t/wrong-film-found/130604/6 "2016-01-08T19:12:05Z")
hmm, you are right so how should it looks like this Serie? [https://en.wikipedia.org/wiki/Once\_Upon\_a\_Time](https://en.wikipedia.org/wiki/Once_Upon_a_Time)…\_Man 26 short film and why sometimes it works just without naming something? ---
**Author:** ![hthighway](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hthighway/32/82003_2.png) [@hthighway](https://forums.plex.tv/u/hthighway)\ **Post date:** [January 8, 2016, 7:17pm UTC](https://forums.plex.tv/t/wrong-film-found/130604/7 "2016-01-08T19:17:48Z")
as the guide states, TV Shows should always follow what is show on [thetvdb.com](http://thetvdb.com) website For that show see: [http://thetvdb.com/?tab=series&id=79849&lid=7](http://thetvdb.com/?tab=series&id=79849&lid=7) ---
**Author:** ![vikozo](https://avatars.discourse-cdn.com/v4/letter/v/858c86/32.png) [@vikozo](https://forums.plex.tv/u/vikozo)\ **Post date:** [January 8, 2016, 7:32pm UTC](https://forums.plex.tv/t/wrong-film-found/130604/8 "2016-01-08T19:32:24Z")
i pushed to fast the OK solved Button! in german it should be and the structure on Post 4 would be like this, looks similer ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 7:54pm UTC](https://forums.plex.tv/t/wrong-film-found/130604/9 "2020-01-08T19:54:13Z")
Closed on January 8, 2020, 7:54pm UTC