# Xbox client playback issues **URL:** \ **Category:** Plex Players\ **Tags:** xbox\ **Created:** [June 24, 2021, 4:18pm UTC](https://forums.plex.tv/t/xbox-client-playback-issues/724450 "2021-06-24T16:18:11Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Diav70](https://avatars.discourse-cdn.com/v4/letter/d/7feea3/32.png) [@Diav70](https://forums.plex.tv/u/Diav70)\ **Post date:** [June 24, 2021, 4:18pm UTC](https://forums.plex.tv/t/xbox-client-playback-issues/724450/1 "2021-06-24T16:18:12Z")
Server Version#: 1.23.3.4707-6000 Player Version#: 5.18.1 Hi I noticed that the Xbox one plex app has been updated today and since the update video playback is jumpy and the image will freeze. I have uninstalled the app and done a full shutdown on the Xbox then reinstalled the app and I get the same. Sometimes when playing video files that I watched recently I just get a green screen. The files play absolutely fine on my android devices and the browser app it is just eh Xbox app that is having issues. This has to be down to the update is anyone else having any issues? ---
**Author:** ![jhr1948](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jhr1948](https://forums.plex.tv/u/jhr1948)\ **Post date:** [June 29, 2021, 2:02am UTC](https://forums.plex.tv/t/xbox-client-playback-issues/724450/2 "2021-06-29T02:02:34Z")
I too noticed a bit of jumpy video every so often. Just got the box and don’t know if it was like that with the version before. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 27, 2021, 2:03am UTC](https://forums.plex.tv/t/xbox-client-playback-issues/724450/3 "2021-09-27T02:03:34Z")
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