# XBox One app not loading

**URL:** <https://forums.plex.tv/t/xbox-one-app-not-loading/633405>\
**Category:** Plex Players\
**Tags:** xbox\
**Created:** [September 14, 2020, 11:55am UTC](https://forums.plex.tv/t/xbox-one-app-not-loading/633405 "2020-09-14T11:55:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TristanXTC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tristanxtc/32/206407_2.png) [@TristanXTC](https://forums.plex.tv/u/TristanXTC)\
**Post date:** [September 14, 2020, 11:55am UTC](https://forums.plex.tv/t/xbox-one-app-not-loading/633405/1 "2020-09-14T11:55:33Z")

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Server Version#: 1.20.1.3252  
Player Version#: 2.58.1.70

App starts, get Plex logo, back to dashboard. No Plex data loads.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 13, 2020, 11:55am UTC](https://forums.plex.tv/t/xbox-one-app-not-loading/633405/2 "2020-12-13T11:55:40Z")

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