# Xbox one S app crashes on startup

**URL:** <https://forums.plex.tv/t/xbox-one-s-app-crashes-on-startup/688377>\
**Category:** Plex Players\
**Tags:** server-windows, xbox\
**Created:** [February 8, 2021, 10:25pm UTC](https://forums.plex.tv/t/xbox-one-s-app-crashes-on-startup/688377 "2021-02-08T22:25:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![yaronbs](https://avatars.discourse-cdn.com/v4/letter/y/7feea3/32.png) [@yaronbs](https://forums.plex.tv/u/yaronbs)\
**Post date:** [February 8, 2021, 10:25pm UTC](https://forums.plex.tv/t/xbox-one-s-app-crashes-on-startup/688377/1 "2021-02-08T22:25:10Z")

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Server Version#: 1.21.3.4014  
Player Version#: 2.65.1.70

Xbox one S app worked perfectly until 2 days ago.  
Then, for no apparent reason, it started crashing on launch.  
I get the big logo, then back to Xbox home.  
Restarts/full shutdowns, uninstall/install cycles, rollback to previous server version - nothing.  
[Server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) do not include any useful info apart from some SSDP related lines.

Any ideas?

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**Author:** ![yaronbs](https://avatars.discourse-cdn.com/v4/letter/y/7feea3/32.png) [@yaronbs](https://forums.plex.tv/u/yaronbs)\
**Post date:** [February 10, 2021, 10:18pm UTC](https://forums.plex.tv/t/xbox-one-s-app-crashes-on-startup/688377/2 "2021-02-10T22:18:20Z")

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One Xbox update later… still nothing

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 11, 2021, 10:18pm UTC](https://forums.plex.tv/t/xbox-one-s-app-crashes-on-startup/688377/3 "2021-05-11T22:18:32Z")

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