# Xml parsing error when accessing server

**URL:** <https://forums.plex.tv/t/xml-parsing-error-when-accessing-server/680589>\
**Category:** Metadata & Adding Files\
**Tags:** server-qnap, android-mobile-legacy, samsung-tizen\
**Created:** [January 20, 2021, 6:56pm UTC](https://forums.plex.tv/t/xml-parsing-error-when-accessing-server/680589 "2021-01-20T18:56:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bkeshet\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@bkeshet\_gmail\_com](https://forums.plex.tv/u/bkeshet_gmail_com)\
**Post date:** [January 20, 2021, 6:56pm UTC](https://forums.plex.tv/t/xml-parsing-error-when-accessing-server/680589/1 "2021-01-20T18:56:04Z")

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Server Version#:1.21  
Player Version#:8.11

 ![SmartSelect_20210120-204336_Chrome](https://global.discourse-cdn.com/plex/original/3X/b/f/bf2572fcc75bc1e85f956dab81f9660ef8e91086.jpeg)

Clients report unexpected error and fail to show content

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 20, 2021, 8:23pm UTC](https://forums.plex.tv/t/xml-parsing-error-when-accessing-server/680589/2 "2021-01-20T20:23:52Z")

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Plex is looking for the devices (Gateways and Plex-compatible players).

That devices didn’t respond with XML.

You can safely ignore it.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 20, 2021, 8:24pm UTC](https://forums.plex.tv/t/xml-parsing-error-when-accessing-server/680589/3 "2021-04-20T20:24:00Z")

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Closed on April 20, 2021, 8:24pm UTC

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