# Yet another PlexConnect help request.

**URL:** <https://forums.plex.tv/t/yet-another-plexconnect-help-request/108521>\
**Category:** Apps & Creations\
**Created:** [July 18, 2015, 7:53pm UTC](https://forums.plex.tv/t/yet-another-plexconnect-help-request/108521 "2015-07-18T19:53:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jeffkolez](https://avatars.discourse-cdn.com/v4/letter/j/47e85d/32.png) [@jeffkolez](https://forums.plex.tv/u/jeffkolez)\
**Post date:** [July 18, 2015, 7:53pm UTC](https://forums.plex.tv/t/yet-another-plexconnect-help-request/108521/1 "2015-07-18T19:53:49Z")

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I’ve spent a couple of hours creating, deleting and recreating PlexConnect installs. I’m running Plex server on a Raspberry Pi 2 B running an up-to-date Raspbian on IP address 10.0.1.124.

PlexConnect is installed on the same machine. Here’s my cfg:

```
[PlexConnect]
enable_plexgdm = True
ip_pms = 10.0.1.124
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 10.0.1.1 <---- I've tried this at 8.8.8.8 and my router's IP
prevent_atv_update = True
enable_plexconnect_autodetect = True
ip_plexconnect = 0.0.0.0
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
allow_gzip_atv = False
allow_gzip_pmslocal = False
allow_gzip_pmsremote = True
loglevel = High
logpath = .

```

I’ve installed the cert and all went well. My log:

```
22:14:45 WebServer: serving *.cer: /trailers.cer

```

When I access the Trailers.app, I get the dreaded “Trailers is unavailable. Try again later.”

I see the DNS intercepts in the file:

```
22:49:23 DNSServer: -> DNS response from higher level
22:49:26 DNSServer: DNS request received!
22:49:26 DNSServer: Source: ('10.0.1.135', 57090)
22:49:26 DNSServer: Domain: trailers.apple.com
22:49:26 DNSServer: ***intercept request
22:49:26 DNSServer: -> DNS response: 10.0.1.124
22:49:26 DNSServer: DNS request received!
22:49:26 DNSServer: Source: ('10.0.1.135', 58079)
22:49:26 DNSServer: Domain: trailers.apple.com
22:49:26 DNSServer: ***intercept request
22:49:26 DNSServer: -> DNS response: 10.0.1.124    

```

My plex server is definitely running. I can access it through the web browser and my phone.

When I access the server through my web browser ([http://10.0.1.124](http://10.0.1.124)), I get this:

```
Error response

Error code 403.

Message: Not Serving Client 10.0.1.113.

Error code explanation: 403 = Request forbidden -- authorization will not help.

```

I can’t access the https server ([https://10.0.1.124](https://10.0.1.124)) – is that the problem? How do I fix? According to nmap the https port is open.

```
pi@raspberrypi /usr/local/lib/PlexConnect $ python --version
Python 2.7.3    

```

Trying to connect on an AppleTV 2. DNS is using the rasppi as the log above shows. Can’t think of what else it could be. I’ve regenerated the certificate a couple of times too.

What am I missing?

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**Author:** ![mail\_marijnroverts.nl](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@mail\_marijnroverts.nl](https://forums.plex.tv/u/mail_marijnroverts.nl)\
**Post date:** [August 14, 2015, 7:52am UTC](https://forums.plex.tv/t/yet-another-plexconnect-help-request/108521/2 "2015-08-14T07:52:52Z")

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Same Here, any idea?

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**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\
**Post date:** [August 15, 2015, 7:59am UTC](https://forums.plex.tv/t/yet-another-plexconnect-help-request/108521/3 "2015-08-15T07:59:28Z")

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You definitively need access over :443/https. If that won’t work, aTV won’t be able to access PlexConnect. When testing with a browser you might run into vertificate issues…

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**Author:** ![alhatmy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/alhatmy/32/126194_2.png) [@alhatmy](https://forums.plex.tv/u/alhatmy)\
**Post date:** [August 15, 2015, 11:30pm UTC](https://forums.plex.tv/t/yet-another-plexconnect-help-request/108521/4 "2015-08-15T23:30:49Z")

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try this, if its still not working  
just fixed mine !!

I uninstalled everything … reinstalled everything (follow the video 100%) would be better … it won’t take more than 10 minuets

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:01pm UTC](https://forums.plex.tv/t/yet-another-plexconnect-help-request/108521/5 "2020-01-08T19:01:27Z")

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