# Your changes could not be saved

**URL:** <https://forums.plex.tv/t/your-changes-could-not-be-saved/826556>\
**Category:** Plex Media Server\
**Tags:** server-qnap\
**Created:** [January 12, 2023, 4:31pm UTC](https://forums.plex.tv/t/your-changes-could-not-be-saved/826556 "2023-01-12T16:31:25Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![cc\_plexer](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@cc\_plexer](https://forums.plex.tv/u/cc_plexer)\
**Post date:** [January 12, 2023, 4:31pm UTC](https://forums.plex.tv/t/your-changes-could-not-be-saved/826556/1 "2023-01-12T16:31:26Z")

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Would there be a reason why it can’t save my changes?

Server Version#: 1.30.1.6562

 ![edit](https://global.discourse-cdn.com/plex/original/4X/1/9/7/197fa1e0455f865589cc4e831cd15495bcda6c67.png)  
 ![Untitled-1](https://global.discourse-cdn.com/plex/original/4X/5/2/c/52c1f4975c2ef7575be71560d94ad0991b2c72c5.png)

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 12, 2023, 8:05pm UTC](https://forums.plex.tv/t/your-changes-could-not-be-saved/826556/2 "2023-01-12T20:05:05Z")

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When changes can’t be saved:

1. PMS itself is super busy scanning and database access times out  
-or-
2. DNS and/or Plex.tv communications is failing.

The DEBUG logs will show what’s happening.

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**Author:** ![cc\_plexer](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@cc\_plexer](https://forums.plex.tv/u/cc_plexer)\
**Post date:** [January 12, 2023, 9:58pm UTC](https://forums.plex.tv/t/your-changes-could-not-be-saved/826556/3 "2023-01-12T21:58:14Z")

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Hi,

Is there some kind of log entry one might search for? Specific log file to look in?

Thanks.

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [January 12, 2023, 10:13pm UTC](https://forums.plex.tv/t/your-changes-could-not-be-saved/826556/4 "2023-01-12T22:13:02Z")

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The logs are not generally helpful to users

You’ll have to zip them up and leave them here for Chuck to look at

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 12, 2023, 10:17pm UTC](https://forums.plex.tv/t/your-changes-could-not-be-saved/826556/5 "2023-01-12T22:17:14Z")

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I happen to be here now (for the next few) so can respond timely.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 12, 2023, 10:17pm UTC](https://forums.plex.tv/t/your-changes-could-not-be-saved/826556/6 "2023-04-12T22:17:21Z")

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