# Zero trust configure
**URL:** https://forums.plex.tv/t/zero-trust-configure/823289
**Category:** Remote Access
**Tags:** server-windows
**Created:** [December 18, 2022, 7:14pm UTC](https://forums.plex.tv/t/zero-trust-configure/823289 "2022-12-18T19:14:28Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@asaf832](https://forums.plex.tv/u/asaf832)
#### Post date: [December 18, 2022, 7:14pm UTC](https://forums.plex.tv/t/zero-trust-configure/823289/1 "2022-12-18T19:14:28Z")
Server Version#: 4.87.2
Player Version#: 4.87.2
Hi all,
So i was able to create my own domain and connect it to the cloud and create a tunnel via Zero Trust and indeed now i can reach the plex server from anywhere via my domain server from outside…(via Web browser it works as expected)
But, for some reason via the app on my iPhone, it is not able to reach out when I’m out of the network…
Do I need to open a different protocol since it seems it working but the APP itself is unable to connect when im outside?
Or should i do some other configuration?
Please advise
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### Author:  [@asaf832](https://forums.plex.tv/u/asaf832)
#### Post date: [December 19, 2022, 5:28am UTC](https://forums.plex.tv/t/zero-trust-configure/823289/2 "2022-12-19T05:28:21Z")
resolved by restarting the Plex server
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [March 19, 2023, 5:29am UTC](https://forums.plex.tv/t/zero-trust-configure/823289/3 "2023-03-19T05:29:14Z")
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