# \#apple-tv

**URL:** https://forums.plex.tv/tag/apple-tv/33.md

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

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## [Top Shelf no longer working on Apple TV 4K after sept 16th Update to 2026.18.0 on tvOS27](https://forums.plex.tv/t/top-shelf-no-longer-working-on-apple-tv-4k-after-sept-16th-update-to-2026-18-0-on-tvos27/942984)

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**Author:** [@supportc](https://forums.plex.tv/u/supportc)\
**Replies:** 81\
**Last updated:** [October 2, 2026, 4:06am UTC](https://forums.plex.tv/t/top-shelf-no-longer-working-on-apple-tv-4k-after-sept-16th-update-to-2026-18-0-on-tvos27/942984 "2026-10-02T04:06:33Z")

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Server Version#:1.43.4.10903 Player Version#:2026.18.0 Updated to TvOS27 on Monday and Top Shelf worked fine. Today updated server to the latest version and also updated plex app on apple tv to the new version. Now t…

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## [\[Apple TV\] Please consider a temporary "Plex Legacy" app for platforms that cannot downgrade](https://forums.plex.tv/t/apple-tv-please-consider-a-temporary-plex-legacy-app-for-platforms-that-cannot-downgrade/943794)

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**Author:** [@luche](https://forums.plex.tv/u/luche)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 3:25am UTC](https://forums.plex.tv/t/apple-tv-please-consider-a-temporary-plex-legacy-app-for-platforms-that-cannot-downgrade/943794 "2026-10-02T03:25:09Z")

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Server Version#: Player Version#: 2026.19.0 This new UI/UX is honestly really difficult to use. Reality is that it doesn’t even feel ready for public beta. The more we use it, the more problems and frustrations we expe…

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## [Apple TV app - Library disappeared!](https://forums.plex.tv/t/apple-tv-app-library-disappeared/943793)

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**Author:** [@bazzonia](https://forums.plex.tv/u/bazzonia)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 3:11am UTC](https://forums.plex.tv/t/apple-tv-app-library-disappeared/943793 "2026-10-02T03:11:10Z")

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Ok someone tell me where the hell I find my library. I updated my Apple TV app and now I cannot find it. Same deal With the IOS app. I’ve heard all sorts of issue with the update but has anyone else lost the ability to s…

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## [Apple TV app is absolute garbage](https://forums.plex.tv/t/apple-tv-app-is-absolute-garbage/943083)

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**Author:** [@bones3](https://forums.plex.tv/u/bones3)\
**Replies:** 4\
**Last updated:** [October 2, 2026, 2:44am UTC](https://forums.plex.tv/t/apple-tv-app-is-absolute-garbage/943083 "2026-10-02T02:44:54Z")

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I do not want all the garbage. I want my own TV shows and my own Movies, period. I do not want all your garbage on my home screen. Where are the settings to adjust the libraries? Why, whenever you update the app, do you …

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## [Giant MOV\_TEXT Subtitles](https://forums.plex.tv/t/giant-mov-text-subtitles/943792)

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**Author:** [@Mr-Radtastic](https://forums.plex.tv/u/Mr-Radtastic)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 2:23am UTC](https://forums.plex.tv/t/giant-mov-text-subtitles/943792 "2026-10-02T02:23:54Z")

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Please help! Since the most recent update, any MOV\_TEXT subtitle file displays the subtitles filling the entirety of my screen. It does so in the PC application, on my AppleTV, my iPhone and my iPad. SRT and ASS subtitle…

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## [Playlists containing music videos broken iOS and Appletv](https://forums.plex.tv/t/playlists-containing-music-videos-broken-ios-and-appletv/943774)

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**Author:** [@benn112](https://forums.plex.tv/u/benn112)\
**Replies:** 2\
**Last updated:** [October 2, 2026, 1:57am UTC](https://forums.plex.tv/t/playlists-containing-music-videos-broken-ios-and-appletv/943774 "2026-10-02T01:57:08Z")

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Any playlist containing music videos from my music library - get error below and have to force close the app since 2026.18 update happens on Apple TV app and iOS app playlists are fine on Samsung app Movie playlists a…

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## [Apple TV can't play movies from my library anymore "Server Not Found"](https://forums.plex.tv/t/apple-tv-cant-play-movies-from-my-library-anymore-server-not-found/943786)

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**Author:** [@dburnham1\_aol.com](https://forums.plex.tv/u/dburnham1_aol.com)\
**Replies:** 1\
**Last updated:** [October 2, 2026, 1:36am UTC](https://forums.plex.tv/t/apple-tv-cant-play-movies-from-my-library-anymore-server-not-found/943786 "2026-10-02T01:36:24Z")

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Server Version#: 1.43.4.10903 Player Version#: Client Version 2026.18.0 tvOS 26.6 (23L773) I can no longer play from Plex on two different Apple TVs. At present while logging this I’m using the A1625 Apple TV in my o…

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## [\[BUG\] Library watched indicators not accurately refreshing](https://forums.plex.tv/t/bug-library-watched-indicators-not-accurately-refreshing/943785)

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**Author:** [@da160](https://forums.plex.tv/u/da160)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 1:06am UTC](https://forums.plex.tv/t/bug-library-watched-indicators-not-accurately-refreshing/943785 "2026-10-02T01:06:49Z")

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Server Version#: 1.43.4.10903 Player Version#: 2026.19.0 (2043) AppleTV 4K (3rd gen) tvOS 26.6 & 27.0 Issue: Library watched indicators are failing to accurately refresh/update when an episode or movie completes or …

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## [New version, very very bad](https://forums.plex.tv/t/new-version-very-very-bad/943489)

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**Author:** [@PlexLuver](https://forums.plex.tv/u/PlexLuver)\
**Replies:** 19\
**Last updated:** [October 2, 2026, 12:49am UTC](https://forums.plex.tv/t/new-version-very-very-bad/943489 "2026-10-02T00:49:54Z")

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When my child starts Plex after I have watched something, first my homescreen appears and then it switches to “Who’s watching”. Why does my screen first appear? What if there is stuff there that is not for the eyes of …

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## [\[Apple TV\] Restore "Settings" in the sidebar](https://forums.plex.tv/t/apple-tv-restore-settings-in-the-sidebar/943784)

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**Author:** [@luche](https://forums.plex.tv/u/luche)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 12:39am UTC](https://forums.plex.tv/t/apple-tv-restore-settings-in-the-sidebar/943784 "2026-10-02T00:39:49Z")

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Server Version#: Player Version#: 2026-19.0 (2043) Settings used to be at the bottom of the main list on left sidebar… now it’s buried under the user account way at the top of the left sidebar. Please restore settings…

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## [Issues with Apple TV version 26.6](https://forums.plex.tv/t/issues-with-apple-tv-version-26-6/943770)

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**Author:** [@birdville3000](https://forums.plex.tv/u/birdville3000)\
**Replies:** 3\
**Last updated:** [October 2, 2026, 12:38am UTC](https://forums.plex.tv/t/issues-with-apple-tv-version-26-6/943770 "2026-10-02T00:38:46Z")

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Server Version#: 4.162.1 Player Version#: 26.6 When using after the most recent version two main issues. when viewing library in folder view if there are both video files and folders at the same level the video file…

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## [\[Apple TV\] Press "Right" to close left sidebar was a choice](https://forums.plex.tv/t/apple-tv-press-right-to-close-left-sidebar-was-a-choice/943783)

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**Author:** [@luche](https://forums.plex.tv/u/luche)\
**Replies:** 0\
**Last updated:** [October 2, 2026, 12:32am UTC](https://forums.plex.tv/t/apple-tv-press-right-to-close-left-sidebar-was-a-choice/943783 "2026-10-02T00:32:13Z")

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Server Version#: Player Version#:2026.19.0 (2043) Why doesn’t the Home button close the sidebar and.. you know… go to the plex home screen? If i wanted to leave the app, I would use the TV button… now i have 2 buttons …

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## [Back button doesn't take me "home" ?!](https://forums.plex.tv/t/back-button-doesnt-take-me-home/943431)

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**Author:** [@davewantsmoore](https://forums.plex.tv/u/davewantsmoore)\
**Replies:** 1\
**Last updated:** [October 2, 2026, 12:19am UTC](https://forums.plex.tv/t/back-button-doesnt-take-me-home/943431 "2026-10-02T00:19:30Z")

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Server Version#: Player Version#: 2026.18.0(2004) If I am in a library.. and I press the back button… should I go to the Home screen? Back button opens the sidebar … but also swiping left opens the sidebar?

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## [Plex on Apple TV: Live TV used to work without transcoding but now it doesn't](https://forums.plex.tv/t/plex-on-apple-tv-live-tv-used-to-work-without-transcoding-but-now-it-doesnt/943024)

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**Author:** [@mikemc303](https://forums.plex.tv/u/mikemc303)\
**Replies:** 13\
**Last updated:** [October 2, 2026, 12:09am UTC](https://forums.plex.tv/t/plex-on-apple-tv-live-tv-used-to-work-without-transcoding-but-now-it-doesnt/943024 "2026-10-02T00:09:44Z")

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Server Version#: 1.43.4.10903 Player Version#: 2026.18.0 Tuner Make/Model: Dispatcharr 0.31.0 So I updated to the latest Plex tvOS version yesterday and everything works fine except all of a sudden all my live TV chan…

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## [Apple TV: Missing poster and synopsis during playback](https://forums.plex.tv/t/apple-tv-missing-poster-and-synopsis-during-playback/943270)

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**Author:** [@frnak](https://forums.plex.tv/u/frnak)\
**Replies:** 4\
**Last updated:** [October 2, 2026, 12:07am UTC](https://forums.plex.tv/t/apple-tv-missing-poster-and-synopsis-during-playback/943270 "2026-10-02T00:07:54Z")

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Server Version#: 1.43.4.10903-e5521bd8c Player Version#: 2026.18.0 Device: Apple TV 4K, third generation, tvOS 27.0 The old Apple TV app let me swipe down during playback to see the poster and movie/episode synopsis. …

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## [Plex 2026.18.0 on Apple TV HD (AppleTV5,3): "loading error" on every video](https://forums.plex.tv/t/plex-2026-18-0-on-apple-tv-hd-appletv5-3-loading-error-on-every-video/943593)

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**Author:** [@CrociL](https://forums.plex.tv/u/CrociL)\
**Replies:** 27\
**Last updated:** [October 1, 2026, 10:02pm UTC](https://forums.plex.tv/t/plex-2026-18-0-on-apple-tv-hd-appletv5-3-loading-error-on-every-video/943593 "2026-10-01T22:02:21Z")

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Hi all, Since the latest Plex app update (the one with the new interface), my older Apple TV HD (4th gen, 2015, touch remote) fails to play anything. Every time I start a movie or episode I get a loading error, whatever…

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## [What is this UI element and how do I get to it?](https://forums.plex.tv/t/what-is-this-ui-element-and-how-do-i-get-to-it/943313)

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**Author:** [@sumocomputers\_1](https://forums.plex.tv/u/sumocomputers_1)\
**Replies:** 23\
**Last updated:** [October 1, 2026, 8:22pm UTC](https://forums.plex.tv/t/what-is-this-ui-element-and-how-do-i-get-to-it/943313 "2026-10-01T20:22:10Z")

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See screenshot. Why can’t I access these (“buttons?”) in the new UI?

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## [Continue Watching Bug](https://forums.plex.tv/t/continue-watching-bug/943751)

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**Author:** [@Dhalgren](https://forums.plex.tv/u/Dhalgren)\
**Replies:** 1\
**Last updated:** [October 1, 2026, 8:18pm UTC](https://forums.plex.tv/t/continue-watching-bug/943751 "2026-10-01T20:18:21Z")

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Server Version#: 1.43.4.10903 Player Version#: “New Experience” On a few shows, if I select them from Continue Watching, it pulls up the season but highlights the wrong episode. For instance, right now I have Vinland S…

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## [Plex on Apple TV not connecting to Server](https://forums.plex.tv/t/plex-on-apple-tv-not-connecting-to-server/943762)

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**Author:** [@kean\_d](https://forums.plex.tv/u/kean_d)\
**Replies:** 2\
**Last updated:** [October 1, 2026, 7:23pm UTC](https://forums.plex.tv/t/plex-on-apple-tv-not-connecting-to-server/943762 "2026-10-01T19:23:54Z")

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Since the app updated, Plex will not connect to the server. It will display all of the information for the movies and tv shows but won’t play anything. I have uninstalled the app and rebooted the router several times a…

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## [New Apple TV app won't play any videos from my NAS anymore!](https://forums.plex.tv/t/new-apple-tv-app-wont-play-any-videos-from-my-nas-anymore/943105)

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**Author:** [@NickSazonov](https://forums.plex.tv/u/NickSazonov)\
**Replies:** 16\
**Last updated:** [October 1, 2026, 6:23pm UTC](https://forums.plex.tv/t/new-apple-tv-app-wont-play-any-videos-from-my-nas-anymore/943105 "2026-10-01T18:23:25Z")

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Hi, After updating to the new redesigned Plex app on Apple TV, I started getting “Can’t reach server” when trying to play media from my local NAS. The strange part is that the server is clearly reachable. On the same A…

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## [Apple TV HD – Direct Play broken since 2026.17.0](https://forums.plex.tv/t/apple-tv-hd-direct-play-broken-since-2026-17-0/943109)

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**Author:** [@wonderer](https://forums.plex.tv/u/wonderer)\
**Replies:** 16\
**Last updated:** [October 1, 2026, 5:45pm UTC](https://forums.plex.tv/t/apple-tv-hd-direct-play-broken-since-2026-17-0/943109 "2026-10-01T17:45:13Z")

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Server Version#: 1.43.3.10828 Player Version#: 2026.17.0; 2026.18.0 Since updating the Plex app on my Apple TV HD to 2026.17.0, media is now being hardware transcoded, including files that Direct Played without issue i…

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## [Subtitles appear intermittently during video playback](https://forums.plex.tv/t/subtitles-appear-intermittently-during-video-playback/943758)

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**Author:** [@untal.guille](https://forums.plex.tv/u/untal.guille)\
**Replies:** 0\
**Last updated:** [October 1, 2026, 5:34pm UTC](https://forums.plex.tv/t/subtitles-appear-intermittently-during-video-playback/943758 "2026-10-01T17:34:46Z")

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Server Version#: 1.43.4.10903 Player Version#: 2026.19.0 Since the Plex client was updated on my Apple TV, iPad, and iPhone, I’ve been having a very poor experience with subtitles. As the title indicates, subtitles ap…

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## [Apple TV remote no longer skips forward or backward](https://forums.plex.tv/t/apple-tv-remote-no-longer-skips-forward-or-backward/943505)

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**Author:** [@Jarshwah](https://forums.plex.tv/u/Jarshwah)\
**Replies:** 7\
**Last updated:** [October 1, 2026, 3:37pm UTC](https://forums.plex.tv/t/apple-tv-remote-no-longer-skips-forward-or-backward/943505 "2026-10-01T15:37:29Z")

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Server Version#: 1.43.4.10903 Player Version#: 2026.18.0 Skip forward and back no longer works with my Apple TV remote (4K gen 1). Clicking the right or left of the track pad just pauses/unpauses the video rather than…

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## [Can’t Use with new update](https://forums.plex.tv/t/can-t-use-with-new-update/943305)

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**Author:** [@TangoOversway1](https://forums.plex.tv/u/TangoOversway1)\
**Replies:** 43\
**Last updated:** [October 1, 2026, 3:31pm UTC](https://forums.plex.tv/t/can-t-use-with-new-update/943305 "2026-10-01T15:31:39Z")

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I’m really frustrated and my wife is back to the, “Stop using this program. It takes you more time to keep it running than we spend watching it” comments. We are on Apple TV and I have the server running on Linux. Today…

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## [Issues with Latest Plex Media Server Release (v1.43.x) — Playback Freezes, Stability Problems](https://forums.plex.tv/t/issues-with-latest-plex-media-server-release-v1-43-x-playback-freezes-stability-problems/943547)

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**Author:** [@pbbergs](https://forums.plex.tv/u/pbbergs)\
**Replies:** 8\
**Last updated:** [October 1, 2026, 2:35pm UTC](https://forums.plex.tv/t/issues-with-latest-plex-media-server-release-v1-43-x-playback-freezes-stability-problems/943547 "2026-10-01T14:35:47Z")

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Server Version#: Plex Media Server v1.43.4.10903 (Windows 64‑bit) Player Version#: Apple TV Hi everyone, I recently updated to the latest Plex Media Server release (v1.43.x) and I’m running into several issues that we…

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## [Live TV - Recoding in Progress - No Start from Beginning?](https://forums.plex.tv/t/live-tv-recoding-in-progress-no-start-from-beginning/943356)

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**Author:** [@robot.family.media](https://forums.plex.tv/u/robot.family.media)\
**Replies:** 11\
**Last updated:** [October 1, 2026, 1:49pm UTC](https://forums.plex.tv/t/live-tv-recoding-in-progress-no-start-from-beginning/943356 "2026-10-01T13:49:49Z")

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Server Version#: 1.43.4.10903 Player Version#: Mixed. This is observed on both Google streamers and ATV 4K with the new app layout. Tuner Make/Model: HDHomerun Connect 4k Guide/Lineup name: Local Broadcast Listing U…

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## [Plex for Apple TV 2026.18.0: Live TV playback fails after successful tune; guide focus jumps](https://forums.plex.tv/t/plex-for-apple-tv-2026-18-0-live-tv-playback-fails-after-successful-tune-guide-focus-jumps/943729)

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**Author:** [@RedHuntingHat](https://forums.plex.tv/u/RedHuntingHat)\
**Replies:** 2\
**Last updated:** [October 1, 2026, 1:46pm UTC](https://forums.plex.tv/t/plex-for-apple-tv-2026-18-0-live-tv-playback-fails-after-successful-tune-guide-focus-jumps/943729 "2026-10-01T13:46:59Z")

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Server Version#: 1.43.4.10903-e5521bd8c Player Version#: 2026.18.0 Device: Apple TV, model identifier 14,1, tvOS 26.6 Live TV source: ErsatzTV through Plex Live TV & DVR Since the new Apple TV client arrived, Live T…

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## [2026.18.0 - Unable to Select User](https://forums.plex.tv/t/2026-18-0-unable-to-select-user/942708)

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**Author:** [@Ethosian](https://forums.plex.tv/u/Ethosian)\
**Replies:** 1\
**Last updated:** [October 1, 2026, 1:03pm UTC](https://forums.plex.tv/t/2026-18-0-unable-to-select-user/942708 "2026-10-01T13:03:19Z")

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In Plex Experience Preview for Apple TV. Account setup one main account one managed account steps: Select the first user (main account) in the “Who’s Watching?” Back out to Apple TV app selection and re-click on th…

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## [Plex for Mobile & TVs (Android Mobile, iOS, Android TV, tvOS, Fire TV)](https://forums.plex.tv/t/plex-for-mobile-tvs-android-mobile-ios-android-tv-tvos-fire-tv/909610)

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**Author:** [@PlexReleaser](https://forums.plex.tv/u/PlexReleaser)\
**Replies:** 52\
**Last updated:** [October 1, 2026, 1:00pm UTC](https://forums.plex.tv/t/plex-for-mobile-tvs-android-mobile-ios-android-tv-tvos-fire-tv/909610 "2026-10-01T13:00:43Z")

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Plex for Android 2025.10.1 (Google Play) Plex for iOS 2025.10.1 (App Store) NOTE: We are performing a staged rollout. This initial release will go out to users over the course of the next week. Please have patience, as…

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## [Plex Home "Who's Watching?" account selection is broken on Apple TV 2026.18.0](https://forums.plex.tv/t/plex-home-whos-watching-account-selection-is-broken-on-apple-tv-2026-18-0/943058)

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**Author:** [@roobieroo](https://forums.plex.tv/u/roobieroo)\
**Replies:** 9\
**Last updated:** [October 1, 2026, 1:00pm UTC](https://forums.plex.tv/t/plex-home-whos-watching-account-selection-is-broken-on-apple-tv-2026-18-0/943058 "2026-10-01T13:00:15Z")

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Server Version#: 1.43.4.10903 Player Version#: 2026.18.0 (2004) My Plex for Apple TV asks me to choose a user when opening and I can log in as me one time but if I exit Plex and try to log back in as the previously log…

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