I switched servers and I am no longer getting some plex pass benefits

JimyD
Tue, 05 May 2026 00:06:49 +0000
Plex Media Server

My computer recelenty died and I had to purchase a new PC. I have a lifetime Plex Pass. I was able to log in and setup the new server without issue. Under settings, account, it shows lifetime Plex Pass. However, I am not getting, skip intro or skip credits. On my home network, I have no issues with auto playback, outside of my network (via remote access) auto playback is also not working. I’ve looked through the forums and was unbale to find this exact problem. I have auto playback enabled in settings. I am open to suggestions.

2 posts - 2 participants