# \#hisense **URL:** https://forums.plex.tv/tag/hisense/128.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [Please restore Hungarian language support in the new Plex apps](https://forums.plex.tv/t/please-restore-hungarian-language-support-in-the-new-plex-apps/943368)
**Author:** [@NTLX](https://forums.plex.tv/u/NTLX)\ **Replies:** 0\ **Last updated:** [September 24, 2026, 7:04pm UTC](https://forums.plex.tv/t/please-restore-hungarian-language-support-in-the-new-plex-apps/943368 "2026-09-24T19:04:08Z")
Server Version#: latest Player Version#: latest Hungarian language support was available in previous Plex applications, but it is currently missing from the new React Native Plex client. This does not appear to be a l… --- ## [Plex App on Hisense VIDAA – Can’t play local content](https://forums.plex.tv/t/plex-app-on-hisense-vidaa-can-t-play-local-content/933162)
**Author:** [@miguelrcorreia19](https://forums.plex.tv/u/miguelrcorreia19)\ **Replies:** 16\ **Last updated:** [September 18, 2026, 1:04pm UTC](https://forums.plex.tv/t/plex-app-on-hisense-vidaa-can-t-play-local-content/933162 "2026-09-18T13:04:37Z")
Hi everyone, I’m facing an issue with the Plex app on my Hisense TV (VIDAA OS) when trying to connect to my local Plex Media Server that runs in a Docker container on my home VM. Setup: Plex Media Server running via D… --- ## [Persistent buffering issues on VIDAA OS (Hisense TVs) - Lifetime Plex Pass](https://forums.plex.tv/t/persistent-buffering-issues-on-vidaa-os-hisense-tvs-lifetime-plex-pass/938553)
**Author:** [@roberto.tremonti](https://forums.plex.tv/u/roberto.tremonti)\ **Replies:** 56\ **Last updated:** [September 8, 2026, 12:36pm UTC](https://forums.plex.tv/t/persistent-buffering-issues-on-vidaa-os-hisense-tvs-lifetime-plex-pass/938553 "2026-09-08T12:36:23Z")
To the Plex Support Team, I am writing as a Lifetime Plex Pass holder to formally request a technical update and a solution regarding a critical issue that has rendered the Plex app unusable for a vast number of users. … --- ## [2k downloads don't play op vidaa plex player](https://forums.plex.tv/t/2k-downloads-dont-play-op-vidaa-plex-player/942474)
**Author:** [@sacretagent\_1](https://forums.plex.tv/u/sacretagent_1)\ **Replies:** 0\ **Last updated:** [September 3, 2026, 2:33pm UTC](https://forums.plex.tv/t/2k-downloads-dont-play-op-vidaa-plex-player/942474 "2026-09-03T14:33:31Z")
since when is transcoding so difficult in plex ? before you just click play an it worked now every 2k download refuses to play on my vidaa player on a hd ready tv - what do i need to change to make those play withou pro… --- ## [Black Screen after updating Plex for VIDAA app to 5.94.3](https://forums.plex.tv/t/black-screen-after-updating-plex-for-vidaa-app-to-5-94-3/941856)
**Author:** [@nwk](https://forums.plex.tv/u/nwk)\ **Replies:** 1\ **Last updated:** [August 25, 2026, 3:50pm UTC](https://forums.plex.tv/t/black-screen-after-updating-plex-for-vidaa-app-to-5-94-3/941856 "2026-08-25T15:50:46Z")
Server Version#: 1.43.3.10896-cb3ebc72d Player Version#: 5.94.3 TV model: Hisense 43A56ENVT After my hisense TV updated the Plex for VIDAA app to 5.94.3, all I get is a black screen when starting the app. Two days ago… --- ## [TV won't sync to media server](https://forums.plex.tv/t/tv-wont-sync-to-media-server/941933)
**Author:** [@ayak10](https://forums.plex.tv/u/ayak10)\ **Replies:** 1\ **Last updated:** [August 20, 2026, 5:04pm UTC](https://forums.plex.tv/t/tv-wont-sync-to-media-server/941933 "2026-08-20T17:04:43Z")
Server Version#: 1.43.3.10896 Player Version#: 4.160.0 Been using Plex on the same Hisense TV/Macbook Pro for years now. Both devices on same wifi network. A few days ago the TV app stopped syncing to/detecting my medi… --- ## [Why Is Direct Play Still Broken on VIDAA/Hisense?](https://forums.plex.tv/t/why-is-direct-play-still-broken-on-vidaa-hisense/941286)
**Author:** [@kunen81](https://forums.plex.tv/u/kunen81)\ **Replies:** 0\ **Last updated:** [August 3, 2026, 9:31pm UTC](https://forums.plex.tv/t/why-is-direct-play-still-broken-on-vidaa-hisense/941286 "2026-08-03T21:31:28Z")
Server Version#: 4.160.0 Player Version#: 5.94.1 This isn’t an isolated issue anymore. The oldest active thread on this dates back to April 2025, and it’s still being reported in 2026 with no official fix. Today ther… --- ## [Hisense 43E7N (VIDAA) Plex app 5.94.1 detects server but always shows "Server Unavailable"](https://forums.plex.tv/t/hisense-43e7n-vidaa-plex-app-5-94-1-detects-server-but-always-shows-server-unavailable/940134)
**Author:** [@Gazinton](https://forums.plex.tv/u/Gazinton)\ **Replies:** 12\ **Last updated:** [July 12, 2026, 2:38pm UTC](https://forums.plex.tv/t/hisense-43e7n-vidaa-plex-app-5-94-1-detects-server-but-always-shows-server-unavailable/940134 "2026-07-12T14:38:35Z")
Server Version: 1.43.2.10687 Player Version: Hisense 43E7N VIDAA: V0000.09.02A.P0725 Plex App: 5.94.1 Hi everyone, I’m hoping someone can help diagnose an issue with the Plex app on my Hisense TV. Problem … --- ## [Direct Play issues on Hisense Vidaa TV (75U63KAVS) — constant buffering, client profile not detected](https://forums.plex.tv/t/direct-play-issues-on-hisense-vidaa-tv-75u63kavs-constant-buffering-client-profile-not-detected/914088)
**Author:** [@asfe82](https://forums.plex.tv/u/asfe82)\ **Replies:** 19\ **Last updated:** [May 22, 2026, 3:26pm UTC](https://forums.plex.tv/t/direct-play-issues-on-hisense-vidaa-tv-75u63kavs-constant-buffering-client-profile-not-detected/914088 "2026-05-22T15:26:32Z")
Server Version#: 1.41.6.9685 Player Version#: 5.91.0 Hi everyone, I’m having issues with Direct Play on my Hisense TV running Vidaa OS (model: 75U63KAVS). The Plex app on the TV starts playing videos via Direct Play, … --- ## [Hisense 65 U8Q EU (Vidaa) Plex playback issue in Nov 2025](https://forums.plex.tv/t/hisense-65-u8q-eu-vidaa-plex-playback-issue-in-nov-2025/934017)
**Author:** [@mrspidey](https://forums.plex.tv/u/mrspidey)\ **Replies:** 22\ **Last updated:** [May 8, 2026, 6:31pm UTC](https://forums.plex.tv/t/hisense-65-u8q-eu-vidaa-plex-playback-issue-in-nov-2025/934017 "2026-05-08T18:31:11Z")
Server Version#: 1.43.0.10346 Player Version#: latest \ Hello, Playback stops on almost anything and starts bufferi… --- ## [Constant Buffering and then Playback Error](https://forums.plex.tv/t/constant-buffering-and-then-playback-error/937224)
**Author:** [@Krakensry](https://forums.plex.tv/u/Krakensry)\ **Replies:** 1\ **Last updated:** [April 6, 2026, 4:07pm UTC](https://forums.plex.tv/t/constant-buffering-and-then-playback-error/937224 "2026-04-06T16:07:24Z")
Server Version#: 1.43.0.10492 Player Version#: idk, hisense smart tv Videos are buffering for several minutes, and if I let them continue we get a playback error message. I need to skip back/forward or leave the video … --- ## [Plex for VIDAA (Hisense televisions)](https://forums.plex.tv/t/plex-for-vidaa-hisense-televisions/652034)
**Author:** [@markus101](https://forums.plex.tv/u/markus101)\ **Replies:** 95\ **Last updated:** [March 4, 2026, 5:47pm UTC](https://forums.plex.tv/t/plex-for-vidaa-hisense-televisions/652034 "2026-03-04T17:47:16Z")
Version : 5.4.1 Platforms : Hisense models (in United States and Europe) running the U4 system software NEW: Updates Web Shows/Podcasts episodes screen design Updated playlist screen design Show watched indicator in… --- ## [Hisense Feb 2026 Android TV Update Performance](https://forums.plex.tv/t/hisense-feb-2026-android-tv-update-performance/936480)
**Author:** [@f0Ccus](https://forums.plex.tv/u/f0Ccus)\ **Replies:** 0\ **Last updated:** [February 18, 2026, 3:42pm UTC](https://forums.plex.tv/t/hisense-feb-2026-android-tv-update-performance/936480 "2026-02-18T15:42:01Z")
Anyone else with a Hisense TV and latest update with the new Google TV UI have any performance issues? My U8K 65” is painfully slow and laggy. I can’t rollback the firmware either. Plex is unusable with this update. No o… --- ## [Is the Plex app on Hisence Vidaa still not mature?](https://forums.plex.tv/t/is-the-plex-app-on-hisence-vidaa-still-not-mature/936176)
**Author:** [@chribonn](https://forums.plex.tv/u/chribonn)\ **Replies:** 0\ **Last updated:** [February 8, 2026, 3:48pm UTC](https://forums.plex.tv/t/is-the-plex-app-on-hisence-vidaa-still-not-mature/936176 "2026-02-08T15:48:51Z")
Hi, I am looking at an entry level Hisense 43E7Q. I depend on Plex. I was reading this thread. Am I correct in assuming that the plex app for this OS is not mature (stable)? Thanks --- ## [Got a new Hisense 32E5QTUK. Getting error - "This server is offline or unreachable"](https://forums.plex.tv/t/got-a-new-hisense-32e5qtuk-getting-error-this-server-is-offline-or-unreachable/936020)
**Author:** [@nycoy](https://forums.plex.tv/u/nycoy)\ **Replies:** 10\ **Last updated:** [February 7, 2026, 2:04pm UTC](https://forums.plex.tv/t/got-a-new-hisense-32e5qtuk-getting-error-this-server-is-offline-or-unreachable/936020 "2026-02-07T14:04:16Z")
Server Version#: this was the package I used PlexMediaServer-1.42.2.10156-f737b826c-x86\_64.qpkg Player Version#: not sure The server runs on a QNAP TS453Pro NAS drive running QTS Firmware 5.2.8.3359 (which I updated to… --- ## [Plex app hangs when playing local file content on Hisense VIDAA Plex app](https://forums.plex.tv/t/plex-app-hangs-when-playing-local-file-content-on-hisense-vidaa-plex-app/927987)
**Author:** [@qp98r](https://forums.plex.tv/u/qp98r)\ **Replies:** 3\ **Last updated:** [January 5, 2026, 6:03pm UTC](https://forums.plex.tv/t/plex-app-hangs-when-playing-local-file-content-on-hisense-vidaa-plex-app/927987 "2026-01-05T18:03:11Z")
Server Version#: 1.41.5.9626 Player Version#: 5.93.2 (platform V0000.07.60L.O1122) \ Plex app hangs on my Hisense C2… --- ## [Issue with player on samsung tv and hisense tv](https://forums.plex.tv/t/issue-with-player-on-samsung-tv-and-hisense-tv/934879)
**Author:** [@maste410](https://forums.plex.tv/u/maste410)\ **Replies:** 6\ **Last updated:** [December 28, 2025, 11:03pm UTC](https://forums.plex.tv/t/issue-with-player-on-samsung-tv-and-hisense-tv/934879 "2025-12-28T23:03:38Z")
I will provide the logs when I get back home. I have already enabled debug logging on both TVs. Here is my setup and the issues I am facing. Server setup Plex Media Server is running on my home PC Server is fully up … --- ## ['Checking connection speed' indefinitely when trying to play media](https://forums.plex.tv/t/checking-connection-speed-indefinitely-when-trying-to-play-media/933425)
**Author:** [@lepiotr](https://forums.plex.tv/u/lepiotr)\ **Replies:** 0\ **Last updated:** [November 11, 2025, 10:07pm UTC](https://forums.plex.tv/t/checking-connection-speed-indefinitely-when-trying-to-play-media/933425 "2025-11-11T22:07:10Z")
I used to be able to play media located on my WD MyCloud Duo server on my Hisense TV using Plex, but it doesn’t work anymore. Plex Server Version# (running on WD MyCloud Duo): 1.42.2.10156-f737b826c Plex Player Version… --- ## [Streaming-Quality issue on Smart TV "Hisense 75U8NQ" on a QNAP TS-451+ (16 GB RAM)](https://forums.plex.tv/t/streaming-quality-issue-on-smart-tv-hisense-75u8nq-on-a-qnap-ts-451-16-gb-ram/931876)
**Author:** [@42Kane42](https://forums.plex.tv/u/42Kane42)\ **Replies:** 1\ **Last updated:** [November 3, 2025, 3:45pm UTC](https://forums.plex.tv/t/streaming-quality-issue-on-smart-tv-hisense-75u8nq-on-a-qnap-ts-451-16-gb-ram/931876 "2025-11-03T15:45:26Z")
Server Version#: 1.42.2.10156 Player Version#: Plex for VIDAA 5.93.2 Plattform#: V0000.09.01UP0509 Renderer#: WebGL Hello @ all, i use Plex since one year and had no problems on an LG Smart TV, PC, Notebook, Tablet … --- ## [Vidaa Update no connection to plex](https://forums.plex.tv/t/vidaa-update-no-connection-to-plex/927764)
**Author:** [@wacker14](https://forums.plex.tv/u/wacker14)\ **Replies:** 6\ **Last updated:** [October 17, 2025, 5:59pm UTC](https://forums.plex.tv/t/vidaa-update-no-connection-to-plex/927764 "2025-10-17T17:59:49Z")
Client Version 5.93.2 Plattform Version 09.01X.P0603 Plex läuft auf meinem Unraid und ich habe den Fernzugriff abgestellt, nun kann ich mit meinem TV das im selben Netzwerk ist nicht mehr zugreifen. Seit dem Vidaa Upda… --- ## [HiSense TV bug - Plex for vidaa](https://forums.plex.tv/t/hisense-tv-bug-plex-for-vidaa/884572)
**Author:** [@woollers](https://forums.plex.tv/u/woollers)\ **Replies:** 27\ **Last updated:** [September 3, 2025, 9:20pm UTC](https://forums.plex.tv/t/hisense-tv-bug-plex-for-vidaa/884572 "2025-09-03T21:20:19Z")
Server Version#: 1.40.4.8679 Player Version#: 5.86.5 So I’ve noticed an issue with this. Whereby if I select “allow insecure connections” (in advanced) to never, I can see all the artwork for my library, but I cannot p… --- ## [Streaming app on hisense VIDAA does not work AGAIN](https://forums.plex.tv/t/streaming-app-on-hisense-vidaa-does-not-work-again/930052)
**Author:** [@Falbor](https://forums.plex.tv/u/Falbor)\ **Replies:** 2\ **Last updated:** [September 1, 2025, 8:27am UTC](https://forums.plex.tv/t/streaming-app-on-hisense-vidaa-does-not-work-again/930052 "2025-09-01T08:27:14Z")
Server Version#:1.42.1.10060 Player Version#:5.93.2 Good morning My Hisense TV with VIDAA OS cant play content from my plex server AGAIN. I am already pretty fed up with updates which break the app for my TV. This alr… --- ## [Hisense - Plex server currently unavailable](https://forums.plex.tv/t/hisense-plex-server-currently-unavailable/929018)
**Author:** [@azz295](https://forums.plex.tv/u/azz295)\ **Replies:** 0\ **Last updated:** [August 12, 2025, 5:44pm UTC](https://forums.plex.tv/t/hisense-plex-server-currently-unavailable/929018 "2025-08-12T17:44:14Z")
\*\*\*Update So without doing anything apart from rebooting my TerraMaster, turning Hisense TV off by the plug and my internet router all off, it is now working on my Hisense TV. However, it will not direct play so everyt… --- ## [Unable to log in on a smart tv , looking for help](https://forums.plex.tv/t/unable-to-log-in-on-a-smart-tv-looking-for-help/920019)
**Author:** [@borntworide](https://forums.plex.tv/u/borntworide)\ **Replies:** 7\ **Last updated:** [June 22, 2025, 2:59pm UTC](https://forums.plex.tv/t/unable-to-log-in-on-a-smart-tv-looking-for-help/920019 "2025-06-22T14:59:16Z")
hello, I get this massage " User could not be authenticated. This ip appears to be having trouble signing in to and account(detected repeated failures) I have tried to sign in 2 times then got this message. what can I … --- ## [Plex won’t play anything after Hisense VIDAA firmware update V0001.09.01B.P0424](https://forums.plex.tv/t/plex-won-t-play-anything-after-hisense-vidaa-firmware-update-v0001-09-01b-p0424/923111)
**Author:** [@axelpuystiens](https://forums.plex.tv/u/axelpuystiens)\ **Replies:** 2\ **Last updated:** [June 16, 2025, 6:47pm UTC](https://forums.plex.tv/t/plex-won-t-play-anything-after-hisense-vidaa-firmware-update-v0001-09-01b-p0424/923111 "2025-06-16T18:47:59Z")
Since the latest firmware update on my Hisense VIDAA TV (firmware: V0001.09.01B.P0424), the built-in Plex app no longer works. I get a “Playback error – Unexpected playback issue occurred” every time I try to play anythi… --- ## [Periodic halting in live TV streaming](https://forums.plex.tv/t/periodic-halting-in-live-tv-streaming/905116)
**Author:** [@kraney](https://forums.plex.tv/u/kraney)\ **Replies:** 7\ **Last updated:** [June 14, 2025, 3:29am UTC](https://forums.plex.tv/t/periodic-halting-in-live-tv-streaming/905116 "2025-06-14T03:29:30Z")
Server Version#: 4.141.0 I have a Hisense Android TV. Plex app is current and this issue is persistent across several updates. When watching live TV, I get recurring halts of the playback with a brief spinner. Audio an… --- ## [Playback no longer works on Hisense 55U8N Android app](https://forums.plex.tv/t/playback-no-longer-works-on-hisense-55u8n-android-app/922800)
**Author:** [@tdhannah](https://forums.plex.tv/u/tdhannah)\ **Replies:** 0\ **Last updated:** [June 13, 2025, 2:06am UTC](https://forums.plex.tv/t/playback-no-longer-works-on-hisense-55u8n-android-app/922800 "2025-06-13T02:06:54Z")
Server Version: 1.41.8.9834 Player Version: 10.28.0.3441 Somewhat suddenly, my Android TV is no longer able to playback anything at all from my plex server. I did an update to the latest version of PMS and that resolve… --- ## [Hisense VIDDA Updated and now AAC5.1 not working](https://forums.plex.tv/t/hisense-vidda-updated-and-now-aac5-1-not-working/909766)
**Author:** [@pjirons](https://forums.plex.tv/u/pjirons)\ **Replies:** 0\ **Last updated:** [March 21, 2025, 11:43pm UTC](https://forums.plex.tv/t/hisense-vidda-updated-and-now-aac5-1-not-working/909766 "2025-03-21T23:43:07Z")
Server Version#:1.41.5.9522 Player Version#:5.91.0 The VIDDA os of my Hisense Smart TV updated today and now Plex cannot play AAC 5.1 properly. AAC stereo and AC3 5.1 are fine. With AAC 5.1 most audio channels are not … --- ## [Hisense Viddaa Support](https://forums.plex.tv/t/hisense-viddaa-support/900388)
**Author:** [@adam\_ahern](https://forums.plex.tv/u/adam_ahern)\ **Replies:** 6\ **Last updated:** [March 21, 2025, 11:36pm UTC](https://forums.plex.tv/t/hisense-viddaa-support/900388 "2025-03-21T23:36:26Z")
Hi, The plex app for Viddaa really needs a update. Stuggling to get movie/tv show posters and just laggy, this is on a U7N aswell --- ## [Vignettes Films & Séries Hisense Vidaa](https://forums.plex.tv/t/vignettes-films-series-hisense-vidaa/907710)
**Author:** [@meldireen](https://forums.plex.tv/u/meldireen)\ **Replies:** 2\ **Last updated:** [March 6, 2025, 10:09am UTC](https://forums.plex.tv/t/vignettes-films-series-hisense-vidaa/907710 "2025-03-06T10:09:04Z")
Hello. I use the app. Plex on a Hisense TV and for some time, I’ve no longer been viewing the decals of the series and movies while I’ve been seeing them correctly on another TCL TV. I reset the settings, but nothing cha… [Next page](https://forums.plex.tv/tag/hisense/128.md?match_all_tags=true&page=1&tags%5B%5D=hisense)