Downloads/Sync not utilizing optimized versions

crakerjac21
Wed, 28 May 2025 18:03:12 +0000
Plex Media Server

Server Version#: (Linux) Version 1.41.7.9823
Player Version#: (Android) 10.26.0.2578

I have my media optimized to easily sync with tablets for trips/flights. In the past, anything I’ve optimized (correctly) would get downloaded/synced to my tablet without any transcoding on the fly.

It seems this is broken now. For example, I’ve optimized an episode of Survivor recorded off my TiVo. I’ve optimized the file for 3mbps @ 720p.

When I play this version on the Plex app on my tablet, it shows that this version is direct play and no conversion is required. (I do not know why now playing says this is video is 7Mbps)

Media info does report that this file was transcoded at 3Mbps

However, when I attempt to sync to my tablet, Plex transcodes the file.

Looking at the logs, it says my profile has direct play disabled (which it shouldn’t, see above).
What is odd, while Plex doesn’t use the optimized version, it decides to re-transcode the optimized version.

May 28, 2025 12:18:35.942 [134754676714296] DEBUG - [Req#38913/Transcode] Codecs: Testing with profile ‘High’
May 28, 2025 12:18:35.942 [134754676714296] DEBUG - [Req#38913/Transcode] MDE: E1 - The Get to Know You Game: Audio Direct Streaming is disabled, so video’s audio stream will be transcoded
May 28, 2025 12:18:35.942 [134754676714296] DEBUG - [Req#38913/Transcode] MDE: Cannot direct stream audio stream due to profile or setting limitations
May 28, 2025 12:18:35.942 [134754676714296] DEBUG - [Req#38913/Transcode] MDE: Survivor - S48 E1 - The Get to Know You Game: selected media 1 / 604362
May 28, 2025 12:18:35.942 [134754676714296] DEBUG - [Req#38913/Transcode] Streaming Resource: Removing session 0x7a8f0e44d998:aa823eed-e951-4dc7-bb4b-0cae6b258b9b
May 28, 2025 12:18:35.942 [134754676714296] DEBUG - [Req#38913/Transcode] Streaming Resource: Added session 0x7a8f0e588b28:f0661c7f-1542-4043-91ba-5df574dfaee1
May 28, 2025 12:18:35.942 [134754676714296] DEBUG - [Req#38913/Transcode] Cleaning directory for session 70d65562f01775578033c761454d0ed6ef1d589d ()
May 28, 2025 12:18:35.942 [134754676714296] DEBUG - [Req#38913/Transcode] Starting a transcode session 70d65562f01775578033c761454d0ed6ef1d589d at offset -1.0 (state=3)
May 28, 2025 12:18:35.943 [134754676714296] DEBUG - [Req#38913/Transcode] TPU: hardware transcoding: using hardware decode accelerator vaapi
May 28, 2025 12:18:35.943 [134754676714296] DEBUG - [Req#38913/Transcode] TPU: hardware transcoding: zero-copy support present
May 28, 2025 12:18:35.943 [134754676714296] DEBUG - [Req#38913/Transcode] TPU: hardware transcoding: using zero-copy transcoding
May 28, 2025 12:18:35.943 [134754676714296] DEBUG - [Req#38913/Transcode] [Universal] Using local file path instead of URL: /media/HardDrive/Chromecast/TV Shows/Plex Versions/Custom_ Universal Mobile 11591/Survivor/S48E01.mp4

Any ideas what is going on? I can provide logs, but I prefer to not upload them publicly here.

2 posts - 2 participants