# \#roku **URL:** https://forums.plex.tv/tag/roku/41.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [Vote to roll back to Plex Classic!](https://forums.plex.tv/t/vote-to-roll-back-to-plex-classic/931767)
**Author:** [@JasonsPlex](https://forums.plex.tv/u/JasonsPlex)\ **Replies:** 317\ **Last updated:** [October 3, 2026, 9:28am UTC](https://forums.plex.tv/t/vote-to-roll-back-to-plex-classic/931767 "2026-10-03T09:28:08Z")
As it says in the title, this is a vote to let Plex know you want to go back to Plex classic or have an option to use Plex classic and not the new interface! --- ## [Audio out-of-sync after Apple TV app update](https://forums.plex.tv/t/audio-out-of-sync-after-apple-tv-app-update/943324)
**Author:** [@jpwoodbu](https://forums.plex.tv/u/jpwoodbu)\ **Replies:** 2\ **Last updated:** [October 2, 2026, 8:43am UTC](https://forums.plex.tv/t/audio-out-of-sync-after-apple-tv-app-update/943324 "2026-10-02T08:43:41Z")
Server Version#: 1.43.4.10903 Player Version#: 2026.18.0 (2004) With the new app update, of the three cases I’ve tried, audio is out-of-sync on each. Playing recorded ATSC 1.0 1080i MPEG2 content w/o transcoding Play… --- ## [Plex for Roku](https://forums.plex.tv/t/plex-for-roku/9463)
**Author:** [@jwray](https://forums.plex.tv/u/jwray)\ **Replies:** 541\ **Last updated:** [October 1, 2026, 11:22pm UTC](https://forums.plex.tv/t/plex-for-roku/9463 "2026-10-01T23:22:52Z")
Topic to keep track of releases and associated changes. - 1.0: original release - 1.1: Fix for windows PMS discovery - 1.2: Fix for one issue (http request timeout) causing the stuck at retrieving issue. - 1.3… --- ## [Replace Libraries Hub and Menu Bar with left-hand hamburger menu \[New Exp\]](https://forums.plex.tv/t/replace-libraries-hub-and-menu-bar-with-left-hand-hamburger-menu-new-exp/922415)
**Author:** [@SuperSecret](https://forums.plex.tv/u/SuperSecret)\ **Replies:** 20\ **Last updated:** [October 1, 2026, 6:16pm UTC](https://forums.plex.tv/t/replace-libraries-hub-and-menu-bar-with-left-hand-hamburger-menu-new-exp/922415 "2026-10-01T18:16:41Z")
\[Edit 9/19/25\] This should also apply to Roku and any other platform that is currently adopting the “top nav” solution. It has been widely criticized now by both mobile and roku users. The “Browse Libraries” carousel is… --- ## [Firefly - Incorrect cast showing when in episode on Roku](https://forums.plex.tv/t/firefly-incorrect-cast-showing-when-in-episode-on-roku/943178)
**Author:** [@our\_conf](https://forums.plex.tv/u/our_conf)\ **Replies:** 5\ **Last updated:** [October 1, 2026, 8:50am UTC](https://forums.plex.tv/t/firefly-incorrect-cast-showing-when-in-episode-on-roku/943178 "2026-10-01T08:50:09Z")
Server version: 1.43.3.10896 on Ubuntu 24 Player is latest preview version While viewing Firefly, (TVDB-DVD order) when browsing episodes the correct cast information is shown, but when actually watching the informatio… --- ## [Many shows from library are stuck in infinite loading on the browser app and my Roku TV](https://forums.plex.tv/t/many-shows-from-library-are-stuck-in-infinite-loading-on-the-browser-app-and-my-roku-tv/943736)
**Author:** [@Gmann36](https://forums.plex.tv/u/Gmann36)\ **Replies:** 2\ **Last updated:** [October 1, 2026, 3:01am UTC](https://forums.plex.tv/t/many-shows-from-library-are-stuck-in-infinite-loading-on-the-browser-app-and-my-roku-tv/943736 "2026-10-01T03:01:54Z")
I’m out of ideas, they play on the desktop standalone app and mobile app but not in my browser app or on my TV. They all stop at 13% on the TV. I’ve tried restarting a couple times, reset my router, optimized the librari… --- ## [Live TV channels stopped working recently for some using HDhomerun](https://forums.plex.tv/t/live-tv-channels-stopped-working-recently-for-some-using-hdhomerun/943698)
**Author:** [@blaineboyland](https://forums.plex.tv/u/blaineboyland)\ **Replies:** 3\ **Last updated:** [October 1, 2026, 2:21am UTC](https://forums.plex.tv/t/live-tv-channels-stopped-working-recently-for-some-using-hdhomerun/943698 "2026-10-01T02:21:57Z")
Server Version#:1.43.4.10903 Player Version#:4.160.0 Plex Media Server Logs\_2026-09-29\_22-34-49.zip (638.4 KB) The player version or device seems to not matter I tried on roku, android and windows all seem to fail sam… --- ## [Escalation Request: Billing Ticket #595497 (Subscription Removal)](https://forums.plex.tv/t/escalation-request-billing-ticket-595497-subscription-removal/943719)
**Author:** [@gatorchristiaansen](https://forums.plex.tv/u/gatorchristiaansen)\ **Replies:** 1\ **Last updated:** [September 30, 2026, 7:20pm UTC](https://forums.plex.tv/t/escalation-request-billing-ticket-595497-subscription-removal/943719 "2026-09-30T19:20:39Z")
Hi Plex Team / Moderation Staff, I am looking for some assistance in escalating an active billing ticket (#595497). An agent (Chris) replied to my inquiry earlier today regarding removing a Roku-billed Remote Watch Pas… --- ## [Comments on: NEW Plex Roku Preview: A Faster, Simpler Navigation Experience](https://forums.plex.tv/t/comments-on-new-plex-roku-preview-a-faster-simpler-navigation-experience/941798)
**Author:** [@Tony\_T](https://forums.plex.tv/u/Tony_T)\ **Replies:** 51\ **Last updated:** [September 30, 2026, 9:57am UTC](https://forums.plex.tv/t/comments-on-new-plex-roku-preview-a-faster-simpler-navigation-experience/941798 "2026-09-30T09:57:08Z")
After a year for us to adapt to the Top Menu, guess what: I think it looks really weird on on the left. Almost all streaming Apps use a Top Menu Bar. This new update is a step backwards, (and not in a good way) I wan… --- ## [Theme Music in new Plex UI for Roku](https://forums.plex.tv/t/theme-music-in-new-plex-ui-for-roku/940888)
**Author:** [@PhillyD2323](https://forums.plex.tv/u/PhillyD2323)\ **Replies:** 11\ **Last updated:** [September 30, 2026, 4:36am UTC](https://forums.plex.tv/t/theme-music-in-new-plex-ui-for-roku/940888 "2026-09-30T04:36:10Z")
I’ve pretty much always used plex app on Google TV devices, but now I am wanting to use the newer Interface, so I got a Roku 4k box. I really like how plex looks and functions with this new UI (although it is a little r… --- ## [Apple TV (Experience UI) — Live TV guide channel logos & program artwork not loading after update](https://forums.plex.tv/t/apple-tv-experience-ui-live-tv-guide-channel-logos-program-artwork-not-loading-after-update/943299)
**Author:** [@johnriggs1959\_gmail\_com](https://forums.plex.tv/u/johnriggs1959_gmail_com)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 4:01pm UTC](https://forums.plex.tv/t/apple-tv-experience-ui-live-tv-guide-channel-logos-program-artwork-not-loading-after-update/943299 "2026-09-28T16:01:40Z")
Server Version#: 1.41.6 Player Version#: 2026.18.0 (2004) What I'm seeing: • Logos + artwork worked fine on this same Apple TV before the 26.6 update. • After updating, all channel logos and all program artwork silen… --- ## [Plex app for Roku showing server offline when it's not](https://forums.plex.tv/t/plex-app-for-roku-showing-server-offline-when-its-not/943567)
**Author:** [@kn1975](https://forums.plex.tv/u/kn1975)\ **Replies:** 0\ **Last updated:** [September 28, 2026, 9:10am UTC](https://forums.plex.tv/t/plex-app-for-roku-showing-server-offline-when-its-not/943567 "2026-09-28T09:10:54Z")
Server Version#:1.43.4.10903 Player Version#:9.8.13.11977 I recently re-installed my server at home and now at my fiancée’s house (separate account) she can see the libraries I’ve shared with her and play content on tw… --- ## [Plex server "unavailable" after years of working great](https://forums.plex.tv/t/plex-server-unavailable-after-years-of-working-great/942946)
**Author:** [@noud28](https://forums.plex.tv/u/noud28)\ **Replies:** 18\ **Last updated:** [September 25, 2026, 9:24pm UTC](https://forums.plex.tv/t/plex-server-unavailable-after-years-of-working-great/942946 "2026-09-25T21:24:58Z")
Server Version#: 1.20.4.3517-ab5e1197c Player Version#: multiple A few days ago my plex server stopped showing as available on multiple clients. Roku, broswer, and google tv all stopped accessing it. I tried rebootng… --- ## [ISSUE: TV Show Buffering, not network related. Pause button ends the episode](https://forums.plex.tv/t/issue-tv-show-buffering-not-network-related-pause-button-ends-the-episode/943392)
**Author:** [@drock.five](https://forums.plex.tv/u/drock.five)\ **Replies:** 2\ **Last updated:** [September 25, 2026, 5:28pm UTC](https://forums.plex.tv/t/issue-tv-show-buffering-not-network-related-pause-button-ends-the-episode/943392 "2026-09-25T17:28:41Z")
Server Version#: 1.43.4.10903 Player Version#: 9.18.13.11977-022400d75 The issue is too difficult to properly describe. I have recorded the issue in a short 3 minute video with commentary. Plex Logs.txt (187.5 KB) --- ## [Live TV - Spin channel not working](https://forums.plex.tv/t/live-tv-spin-channel-not-working/943435)
**Author:** [@nraygun](https://forums.plex.tv/u/nraygun)\ **Replies:** 0\ **Last updated:** [September 25, 2026, 4:43pm UTC](https://forums.plex.tv/t/live-tv-spin-channel-not-working/943435 "2026-09-25T16:43:14Z")
I have the Spin channel in my favorites. When I hit play, it’ll play for a few seconds then freezes at 33%. I have to exit the app, then go back into it to restore operation. It does this on all of my Roku devices aroun… --- ## [New Fire TV App Sucks Roku Too](https://forums.plex.tv/t/new-fire-tv-app-sucks-roku-too/943425)
**Author:** [@Taddeusz](https://forums.plex.tv/u/Taddeusz)\ **Replies:** 0\ **Last updated:** [September 25, 2026, 3:27pm UTC](https://forums.plex.tv/t/new-fire-tv-app-sucks-roku-too/943425 "2026-09-25T15:27:40Z")
I liked the interface on the Roku before you changed it recently. You changed the Fire TV to match but it didn’t have everything Roku had but was SOOOOO slow! After that you updated again the interface sucks on both Fire… --- ## [No option to edit logos?](https://forums.plex.tv/t/no-option-to-edit-logos/943370)
**Author:** [@jk\_scotland1](https://forums.plex.tv/u/jk_scotland1)\ **Replies:** 2\ **Last updated:** [September 24, 2026, 8:45pm UTC](https://forums.plex.tv/t/no-option-to-edit-logos/943370 "2026-09-24T20:45:34Z")
Server Version#:1.43.4.10903 (Synology) Player Version#: 9.18.13.11977-02240d75-Plex (Roku) I want to turn off the title logo’s displayed on the roku as they do not match the correct title (the names of the title may b… --- ## [New UI is an awful experience](https://forums.plex.tv/t/new-ui-is-an-awful-experience/931048)
**Author:** [@genepewl](https://forums.plex.tv/u/genepewl)\ **Replies:** 758\ **Last updated:** [September 24, 2026, 4:50pm UTC](https://forums.plex.tv/t/new-ui-is-an-awful-experience/931048 "2026-09-24T16:50:30Z")
The updated app is unfortunately broken on my TV. While the new UI design looks fine at first glance, the actual usability is very poor. Navigation feels slow, unintuitive, and buggy. For example: I can’t simply use t… --- ## [Hate the new UI …so so much](https://forums.plex.tv/t/hate-the-new-ui-so-so-much/939733)
**Author:** [@nikkimatheson821](https://forums.plex.tv/u/nikkimatheson821)\ **Replies:** 20\ **Last updated:** [September 24, 2026, 1:21am UTC](https://forums.plex.tv/t/hate-the-new-ui-so-so-much/939733 "2026-09-24T01:21:35Z")
Server Version#: Player Version#: Its just garbage. Everyone else is likely already gone on and on about all the problems. I’m just here to pile on it’s horrible I hate it and it sucks you’ve ruined my daily lovely T… --- ## [Revisit the TV Show "Season 1" button on Roku](https://forums.plex.tv/t/revisit-the-tv-show-season-1-button-on-roku/939392)
**Author:** [@bigbadwoolf](https://forums.plex.tv/u/bigbadwoolf)\ **Replies:** 4\ **Last updated:** [September 23, 2026, 4:22pm UTC](https://forums.plex.tv/t/revisit-the-tv-show-season-1-button-on-roku/939392 "2026-09-23T16:22:21Z")
Can we revisit the stupid “Season X” / “Show” button that inexplicably appears before the episodes when viewing a show via Roku? It’s been brought up multiple times since its introduction, but none of the explanations p… --- ## [PMS not displaying 1 folder, and poor remote access](https://forums.plex.tv/t/pms-not-displaying-1-folder-and-poor-remote-access/943279)
**Author:** [@anthem4arequiem](https://forums.plex.tv/u/anthem4arequiem)\ **Replies:** 0\ **Last updated:** [September 23, 2026, 2:12pm UTC](https://forums.plex.tv/t/pms-not-displaying-1-folder-and-poor-remote-access/943279 "2026-09-23T14:12:03Z")
Server Version#:1.43.4.10903-e5521bd8c Player Version#:Multiple \ Sorry if this is a known issue, I have been search… --- ## [Why did you cave?](https://forums.plex.tv/t/why-did-you-cave/941802)
**Author:** [@pshanew](https://forums.plex.tv/u/pshanew)\ **Replies:** 22\ **Last updated:** [September 23, 2026, 1:51am UTC](https://forums.plex.tv/t/why-did-you-cave/941802 "2026-09-23T01:51:30Z")
Server Version#: Player Version#: I’m very disappointed in this decision: The new interface was great, it only needed some tweaking. Why cave to a vocal minority? --- ## [Add "Add to Playlist / Add to Collection" to the Roku App — and to In-Player Controls on All Cl](https://forums.plex.tv/t/add-add-to-playlist-add-to-collection-to-the-roku-app-and-to-in-player-controls-on-all-cl/943219)
**Author:** [@bpawnzZ](https://forums.plex.tv/u/bpawnzZ)\ **Replies:** 1\ **Last updated:** [September 22, 2026, 6:30pm UTC](https://forums.plex.tv/t/add-add-to-playlist-add-to-collection-to-the-roku-app-and-to-in-player-controls-on-all-cl/943219 "2026-09-22T18:30:53Z")
:pushpin: Summary The Plex Web App lets me add any video to a playlist or collection from the context menu and the details page. The Roku app is missing this entirely — and no Plex client lets you do it while a video is … --- ## [Roku: awesome](https://forums.plex.tv/t/roku-awesome/943188)
**Author:** [@Kilgry](https://forums.plex.tv/u/Kilgry)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 1:36am UTC](https://forums.plex.tv/t/roku-awesome/943188 "2026-09-22T01:36:27Z")
Latest public: “The Mask of Zorro” (1998) --- ## [Access to Plex during Internet outages](https://forums.plex.tv/t/access-to-plex-during-internet-outages/943182)
**Author:** [@gilpv](https://forums.plex.tv/u/gilpv)\ **Replies:** 2\ **Last updated:** [September 21, 2026, 11:49pm UTC](https://forums.plex.tv/t/access-to-plex-during-internet-outages/943182 "2026-09-21T23:49:51Z")
Many years ago, I configured my Plex server to work during Internet outages so it would bypass the login process with the cloud. Last night for the first time in a long time, I lost my internet access but this time I was… --- ## [Plex Android Phone App Can't See Or Connect To Plex Server That Is Running](https://forums.plex.tv/t/plex-android-phone-app-cant-see-or-connect-to-plex-server-that-is-running/943108)
**Author:** [@Emissary35](https://forums.plex.tv/u/Emissary35)\ **Replies:** 0\ **Last updated:** [September 20, 2026, 1:30pm UTC](https://forums.plex.tv/t/plex-android-phone-app-cant-see-or-connect-to-plex-server-that-is-running/943108 "2026-09-20T13:30:08Z")
My Plex app on my Samsung Galaxy phone says the server is offline but it works fine on my Plex app on my Samsung tablet, all my media shows up. The Plex apps on my multiple Roku and Fire TV devices work fine too. So why … --- ## [Enable Movie Theme music on new Plex UI](https://forums.plex.tv/t/enable-movie-theme-music-on-new-plex-ui/937031)
**Author:** [@mrainone7p](https://forums.plex.tv/u/mrainone7p)\ **Replies:** 7\ **Last updated:** [September 19, 2026, 3:43pm UTC](https://forums.plex.tv/t/enable-movie-theme-music-on-new-plex-ui/937031 "2026-09-19T15:43:05Z")
Please allow for Movie theme music on New Plex Experience. Currently we are able to add theme.mp3 in the movie or tv show folder to bring our media’s theme music to play on its title screen however its inconsistent acros… --- ## [Time is 5 hours ahead on EPG guide on the web app](https://forums.plex.tv/t/time-is-5-hours-ahead-on-epg-guide-on-the-web-app/942989)
**Author:** [@Spartacus713](https://forums.plex.tv/u/Spartacus713)\ **Replies:** 14\ **Last updated:** [September 19, 2026, 3:32pm UTC](https://forums.plex.tv/t/time-is-5-hours-ahead-on-epg-guide-on-the-web-app/942989 "2026-09-19T15:32:52Z")
Server Version#: 1.43.4.10903 Player Version#: \ The time is 5 hours ahead on the EPG guide on the web app (but not … --- ## [Allow Combined Live TV & Plex Channels in Favorites](https://forums.plex.tv/t/allow-combined-live-tv-plex-channels-in-favorites/931079)
**Author:** [@VikingsFan](https://forums.plex.tv/u/VikingsFan)\ **Replies:** 4\ **Last updated:** [September 19, 2026, 4:46am UTC](https://forums.plex.tv/t/allow-combined-live-tv-plex-channels-in-favorites/931079 "2026-09-19T04:46:36Z")
I would like you to bring back the combined Live TV & Plex Channels as favorites in the TV Guide on Roku. It allows seamless scrolling through the guide and time slots. It is the single feature that “sealed the deal” t… --- ## [Troubleshooting a Mac Server with constant buffering (Version 1.43.4.10903)](https://forums.plex.tv/t/troubleshooting-a-mac-server-with-constant-buffering-version-1-43-4-10903/943046)
**Author:** [@CloudDad](https://forums.plex.tv/u/CloudDad)\ **Replies:** 0\ **Last updated:** [September 18, 2026, 6:37pm UTC](https://forums.plex.tv/t/troubleshooting-a-mac-server-with-constant-buffering-version-1-43-4-10903/943046 "2026-09-18T18:37:19Z")
Server Version#: Version 1.43.4.10903 Player Version#: Version 4.160.0I I’m dealing with constant buffering and failure on my Plex Media Server for the past three months. Somehow it has gotten worse with my Plex Pass. … [Next page](https://forums.plex.tv/tag/roku/41.md?match_all_tags=true&page=1&tags%5B%5D=roku)