# \#samsung-smart-hub

**URL:** https://forums.plex.tv/tag/samsung-smart-hub/49.md

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

---

## [How is the clock set in the plex player?](https://forums.plex.tv/t/how-is-the-clock-set-in-the-plex-player/943084)

<div class="topic-metadata">

**Author:** [@dancute9](https://forums.plex.tv/u/dancute9)\
**Replies:** 17\
**Last updated:** [September 25, 2026, 4:52pm UTC](https://forums.plex.tv/t/how-is-the-clock-set-in-the-plex-player/943084 "2026-09-25T16:52:28Z")

</div>

Server Version#:1.43.1 Player Version#:2.012 TV is Samsung JS9000, Tizen. The clock on the TV is correct. The clock on the Plex server is correct. All devices in the network use the router as NTP and have their tim…

---

## [Problema de conexion tv Samsung mas antiguas](https://forums.plex.tv/t/problema-de-conexion-tv-samsung-mas-antiguas/942649)

<div class="topic-metadata">

**Author:** [@natali4970](https://forums.plex.tv/u/natali4970)\
**Replies:** 0\
**Last updated:** [September 7, 2026, 10:51pm UTC](https://forums.plex.tv/t/problema-de-conexion-tv-samsung-mas-antiguas/942649 "2026-09-07T22:51:20Z")

</div>

Buenas tardes, hace dias que estoy teniendo problemas con tvs Samsung que ya no conectan al servidor!" son tv del 2018 en adelanete. esta configurado permitir conexiones inseguras en siempre. que peude estar pasando , al…

---

## [Library refreshing](https://forums.plex.tv/t/library-refreshing/942603)

<div class="topic-metadata">

**Author:** [@HIGHRPM015](https://forums.plex.tv/u/HIGHRPM015)\
**Replies:** 6\
**Last updated:** [September 6, 2026, 11:53pm UTC](https://forums.plex.tv/t/library-refreshing/942603 "2026-09-06T23:53:38Z")

</div>

My Plex has stopped refreshing library in my movie folder on my PC but still refreshes my tv folder ? !! My server is up to date. I have deleted my Samsung tv player for Plex and reinstalled it several times with no chan…

---

## [Compatibilità PMS 0.9.16.6 con PP 2.012](https://forums.plex.tv/t/compatibilita-pms-0-9-16-6-con-pp-2-012/941852)

<div class="topic-metadata">

**Author:** [@Curadecoco](https://forums.plex.tv/u/Curadecoco)\
**Replies:** 2\
**Last updated:** [August 20, 2026, 6:05am UTC](https://forums.plex.tv/t/compatibilita-pms-0-9-16-6-con-pp-2-012/941852 "2026-08-20T06:05:19Z")

</div>

Server Version#: 0.9.16.6 Player Version#: 2.012 Ho un nas Synology DS213+ che per motivi di software ed hardware è fermo alla versione PMS 0.9.16.6; è collegato ad una TV Samsung JU7500 che ha installato l’app player …

---

## [Casting to Plex Player on Samsung Smart TV broken since PMS 1.32](https://forums.plex.tv/t/casting-to-plex-player-on-samsung-smart-tv-broken-since-pms-1-32/927203)

<div class="topic-metadata">

**Author:** [@svintuss](https://forums.plex.tv/u/svintuss)\
**Replies:** 1\
**Last updated:** [July 28, 2025, 7:12am UTC](https://forums.plex.tv/t/casting-to-plex-player-on-samsung-smart-tv-broken-since-pms-1-32/927203 "2025-07-28T07:12:24Z")

</div>

Hello fellow Plex enthusiasts! I have a 2013 Samsung Plasma TV with Plex app (2.013), which seemed to be fully functional and work fine with any PMS version up to current 1.41.9.9961. Unfortunately today I suddenly rea…

---

## [Plex app unable to display movie with aspect ratio higher than 21:9](https://forums.plex.tv/t/plex-app-unable-to-display-movie-with-aspect-ratio-higher-than-21-9/921374)

<div class="topic-metadata">

**Author:** [@Boup](https://forums.plex.tv/u/Boup)\
**Replies:** 9\
**Last updated:** [June 7, 2025, 7:40pm UTC](https://forums.plex.tv/t/plex-app-unable-to-display-movie-with-aspect-ratio-higher-than-21-9/921374 "2025-06-07T19:40:16Z")

</div>

(using Orca’s app on a 2011 Samsung TV) Hi everyone I was watching a 1920:720 movie (so 2.67 / 24:9 aspect ratio) and the picture is distorted vertically. It appears to be showing in 21:9 aspect ratio. I tried playing…

---

## [No aspect ratio on samsung, ps5 apps](https://forums.plex.tv/t/no-aspect-ratio-on-samsung-ps5-apps/919935)

<div class="topic-metadata">

**Author:** [@rahulsha58](https://forums.plex.tv/u/rahulsha58)\
**Replies:** 0\
**Last updated:** [May 24, 2025, 8:37pm UTC](https://forums.plex.tv/t/no-aspect-ratio-on-samsung-ps5-apps/919935 "2025-05-24T20:37:10Z")

</div>

Please add the option for aspect ratio change that is also called display mode in android app on samsung and ps5 app very basic thing but could change the whole way how we watch media.

---

## [There was an unexpected error (New error only on Home page Browser and TV)](https://forums.plex.tv/t/there-was-an-unexpected-error-new-error-only-on-home-page-browser-and-tv/910244)

<div class="topic-metadata">

**Author:** [@dom-london](https://forums.plex.tv/u/dom-london)\
**Replies:** 0\
**Last updated:** [March 25, 2025, 7:33pm UTC](https://forums.plex.tv/t/there-was-an-unexpected-error-new-error-only-on-home-page-browser-and-tv/910244 "2025-03-25T19:33:06Z")

</div>

\*\* UPDATE\*\*. I have noticed similar ! warning triangles on the gimmicky “Watchlist” and some other new pinned menu item at the bottom I didnt ask for - I have UNPNNED these new menu options- and the errors have gone away…

---

## [Checking Connection Speed](https://forums.plex.tv/t/checking-connection-speed/907864)

<div class="topic-metadata">

**Author:** [@zarathustrax7](https://forums.plex.tv/u/zarathustrax7)\
**Replies:** 0\
**Last updated:** [March 3, 2025, 9:46am UTC](https://forums.plex.tv/t/checking-connection-speed/907864 "2025-03-03T09:46:43Z")

</div>

Server Version#: Versión 4.143.0 Player Version#: Hello! I have my plex working perfectly, but weeks ago I move to a new place and now is not working properly. First, I haven’t check any setings at all. But, in my new …

---

## [4-digit code not generated to connect Plex app on Samsung Blu-Ray to Plex server. Worked previously](https://forums.plex.tv/t/4-digit-code-not-generated-to-connect-plex-app-on-samsung-blu-ray-to-plex-server-worked-previously/902207)

<div class="topic-metadata">

**Author:** [@Brett\_Voegele](https://forums.plex.tv/u/Brett_Voegele)\
**Replies:** 1\
**Last updated:** [January 13, 2025, 5:16pm UTC](https://forums.plex.tv/t/4-digit-code-not-generated-to-connect-plex-app-on-samsung-blu-ray-to-plex-server-worked-previously/902207 "2025-01-13T17:16:26Z")

</div>

I’ve been using the Plex app on my Samsung Blu-Ray player model BD-H6500 for years here in Germany without issue. However, in recent days I’ve had trouble connecting to the Plex server. I opted to delete the app on my Bl…

---

## [Photos Timeline view not showing in Samsung TV Plex App](https://forums.plex.tv/t/photos-timeline-view-not-showing-in-samsung-tv-plex-app/901275)

<div class="topic-metadata">

**Author:** [@joeh1](https://forums.plex.tv/u/joeh1)\
**Replies:** 0\
**Last updated:** [January 6, 2025, 7:21pm UTC](https://forums.plex.tv/t/photos-timeline-view-not-showing-in-samsung-tv-plex-app/901275 "2025-01-06T19:21:17Z")

</div>

Hello, I host Plex Media Server on my Synology NAS. I noted that the Plex app is available for Samsung Smart TVs which I recently bought. I added Photos to Plex to be able to watch them directly on my TV. Unfortunatel…

---

## [Media library icons view](https://forums.plex.tv/t/media-library-icons-view/899881)

<div class="topic-metadata">

**Author:** [@mikejgrady](https://forums.plex.tv/u/mikejgrady)\
**Replies:** 3\
**Last updated:** [December 27, 2024, 10:51am UTC](https://forums.plex.tv/t/media-library-icons-view/899881 "2024-12-27T10:51:12Z")

</div>

Hi everyone. I had my own home movie library “other movies” and for years everything worked ok on all my devices that i use to view Plex. - Samsung Smart TV and several Amazon Fire sticks. The library view for the sect…

---

## [No existe ubicacion para este titulo ayuda asi salen mis peliculas](https://forums.plex.tv/t/no-existe-ubicacion-para-este-titulo-ayuda-asi-salen-mis-peliculas/894704)

<div class="topic-metadata">

**Author:** [@tomy93x](https://forums.plex.tv/u/tomy93x)\
**Replies:** 2\
**Last updated:** [November 7, 2024, 3:28pm UTC](https://forums.plex.tv/t/no-existe-ubicacion-para-este-titulo-ayuda-asi-salen-mis-peliculas/894704 "2024-11-07T15:28:14Z")

</div>

Por favor mis pelicula sale titulo no existe ubicacion. Y no puedo ver nada nuevo. Solo programas antiguos

---

## [Wie melde ich einen Fehler im Client Player für Samsung Plattform 4](https://forums.plex.tv/t/wie-melde-ich-einen-fehler-im-client-player-fur-samsung-plattform-4/886547)

<div class="topic-metadata">

**Author:** [@Andromeda1b](https://forums.plex.tv/u/Andromeda1b)\
**Replies:** 1\
**Last updated:** [September 7, 2024, 8:22pm UTC](https://forums.plex.tv/t/wie-melde-ich-einen-fehler-im-client-player-fur-samsung-plattform-4/886547 "2024-09-07T20:22:32Z")

</div>

Guten Tag / Abend, Habe eine Anfrage da ich wirklich alles Probiert habe und einige geräte zur Verfügung habe. Wie melde ich einen Fehler im Client Player für Samsung Plattform 4. Plex auf FireTV Sticks Funktionieren …

---

## [Can't get sound working after reinstalling the server and app](https://forums.plex.tv/t/cant-get-sound-working-after-reinstalling-the-server-and-app/887279)

<div class="topic-metadata">

**Author:** [@AllenDowney](https://forums.plex.tv/u/AllenDowney)\
**Replies:** 2\
**Last updated:** [September 6, 2024, 2:47pm UTC](https://forums.plex.tv/t/cant-get-sound-working-after-reinstalling-the-server-and-app/887279 "2024-09-06T14:47:04Z")

</div>

Server Version#: 1.40.5.8897 Player Version#: 4.133.0 Plex app Version#: 2.012 OS: Linux Mint 22 TV: Samsung with Smart Hub Sound bar: Vizio After reinstalling Plex Media Server on my Linux machine (Linux Mint 22, …

---

## [Plex pass is not activated in my smart tv samsung](https://forums.plex.tv/t/plex-pass-is-not-activated-in-my-smart-tv-samsung/886110)

<div class="topic-metadata">

**Author:** [@a\_alh38](https://forums.plex.tv/u/a_alh38)\
**Replies:** 1\
**Last updated:** [August 24, 2024, 12:16pm UTC](https://forums.plex.tv/t/plex-pass-is-not-activated-in-my-smart-tv-samsung/886110 "2024-08-24T12:16:12Z")

</div>

Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> i have new plex pass and am not able to stream or watch any movies in my smart tv…

---

## [Need help logging in](https://forums.plex.tv/t/need-help-logging-in/882789)

<div class="topic-metadata">

**Author:** [@HeatM1ser](https://forums.plex.tv/u/HeatM1ser)\
**Replies:** 2\
**Last updated:** [July 17, 2024, 1:36am UTC](https://forums.plex.tv/t/need-help-logging-in/882789 "2024-07-17T01:36:24Z")

</div>

So I just bought a used Samsung Un46d6000sf and installed Plex. Not sure if it was just the player or Plex server. When i try to login i dont have the option to input my email or password, nor does it ask forba 4 digit c…

---

## [Plex Media Server Not Found](https://forums.plex.tv/t/plex-media-server-not-found/879919)

<div class="topic-metadata">

**Author:** [@cua25](https://forums.plex.tv/u/cua25)\
**Replies:** 1\
**Last updated:** [June 12, 2024, 5:07pm UTC](https://forums.plex.tv/t/plex-media-server-not-found/879919 "2024-06-12T17:07:22Z")

</div>

Server Version#: 1.40.2.8395 Hello, I am not tech savvy so please bear with me. I have been a Plex Media Server user for a while, running the server from my Windows 11 machine. I also have a Plex Pass. Primarily I u…

---

## [Repeatedly lost config](https://forums.plex.tv/t/repeatedly-lost-config/878810)

<div class="topic-metadata">

**Author:** [@krugster](https://forums.plex.tv/u/krugster)\
**Replies:** 1\
**Last updated:** [May 29, 2024, 6:12am UTC](https://forums.plex.tv/t/repeatedly-lost-config/878810 "2024-05-29T06:12:58Z")

</div>

Hi all, using the latest server and Samsung app, I have repeatedly lost my player configuration: had to re-link my tv and set it up as new again. This has happened at least 3 times in the last week so I don’t think it’s …

---

## [Have Pinned Server/Folder selections follow you no matter what application you use](https://forums.plex.tv/t/have-pinned-server-folder-selections-follow-you-no-matter-what-application-you-use/877675)

<div class="topic-metadata">

**Author:** [@Gemini9674](https://forums.plex.tv/u/Gemini9674)\
**Replies:** 1\
**Last updated:** [May 23, 2024, 10:52pm UTC](https://forums.plex.tv/t/have-pinned-server-folder-selections-follow-you-no-matter-what-application-you-use/877675 "2024-05-23T22:52:47Z")

</div>

It would be great if your server/folder pin selections followed you to ANY application you log into to stream content. Each time you sign in to a device for the first time, you have to make all these selections and orde…

---

## [New to Plex - Library shows up, even music fails to play? \[Semi Solved\]](https://forums.plex.tv/t/new-to-plex-library-shows-up-even-music-fails-to-play-semi-solved/878270)

<div class="topic-metadata">

**Author:** [@\_Victor17](https://forums.plex.tv/u/_Victor17)\
**Replies:** 0\
**Last updated:** [May 22, 2024, 10:38am UTC](https://forums.plex.tv/t/new-to-plex-library-shows-up-even-music-fails-to-play-semi-solved/878270 "2024-05-22T10:38:12Z")

</div>

Server Version#: Version 1.40.2.8395 (Running from a virtualised Linux Mint install) Server Make/Model: HP Microserver 7 - N54L Client Version#: Version 5.10.0 - Platform Version #: 2.4 (1st attempt) Client Version#: …

---

## [Server access on smart TV](https://forums.plex.tv/t/server-access-on-smart-tv/878086)

<div class="topic-metadata">

**Author:** [@emany2](https://forums.plex.tv/u/emany2)\
**Replies:** 4\
**Last updated:** [May 20, 2024, 4:05pm UTC](https://forums.plex.tv/t/server-access-on-smart-tv/878086 "2024-05-20T16:05:39Z")

</div>

Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> My Samsung smart TV can’t stream because it doesn’t have access to server & the …

---

## [Two Plex Servers, One LAN, Varying Performance/Experience](https://forums.plex.tv/t/two-plex-servers-one-lan-varying-performance-experience/872968)

<div class="topic-metadata">

**Author:** [@Hammerite](https://forums.plex.tv/u/Hammerite)\
**Replies:** 7\
**Last updated:** [April 2, 2024, 8:06am UTC](https://forums.plex.tv/t/two-plex-servers-one-lan-varying-performance-experience/872968 "2024-04-02T08:06:52Z")

</div>

Server Version#: 1.32.8.7639 Player Version#: Various AFTV’s, Roku’s and Samsung Smarthubs (experience is the same) Looking for a little assistance please from those that are much more knowledgeable on such matters tha…

---

## [Unable to reach the server from one of my players](https://forums.plex.tv/t/unable-to-reach-the-server-from-one-of-my-players/870929)

<div class="topic-metadata">

**Author:** [@CedTadig](https://forums.plex.tv/u/CedTadig)\
**Replies:** 5\
**Last updated:** [March 4, 2024, 12:31pm UTC](https://forums.plex.tv/t/unable-to-reach-the-server-from-one-of-my-players/870929 "2024-03-04T12:31:53Z")

</div>

Server Version#: 1.40.0.7998-7000 Player Version#: 2.012 Hello everyone, I use a Plex server on my NAS to watch movies and series on my smartTV and video projector (via a bluray/network player forr the projector). I’v…

---

## [Way to request only certain resolution and lower](https://forums.plex.tv/t/way-to-request-only-certain-resolution-and-lower/870058)

<div class="topic-metadata">

**Author:** [@ebernet](https://forums.plex.tv/u/ebernet)\
**Replies:** 3\
**Last updated:** [February 22, 2024, 12:37am UTC](https://forums.plex.tv/t/way-to-request-only-certain-resolution-and-lower/870058 "2024-02-22T00:37:32Z")

</div>

Server Version#: All Current Player Version#: All Current (that I know of) It used to be that all the players I used had many settings including a specific max 1080p setting and some 4K settings. Now it appears there i…

---

## [Watched/unwatched markers](https://forums.plex.tv/t/watched-unwatched-markers/859538)

<div class="topic-metadata">

**Author:** [@krugster](https://forums.plex.tv/u/krugster)\
**Replies:** 6\
**Last updated:** [February 7, 2024, 1:09am UTC](https://forums.plex.tv/t/watched-unwatched-markers/859538 "2024-02-07T01:09:56Z")

</div>

I find it a little annoying that the watched/unwatched markers differ between the Samsung app and many of the other apps. It seems that in most other places, there is a yellow triangle over the top right corner of the im…

---

## [Migrating to a new NAS - some questions](https://forums.plex.tv/t/migrating-to-a-new-nas-some-questions/867927)

<div class="topic-metadata">

**Author:** [@voegii](https://forums.plex.tv/u/voegii)\
**Replies:** 2\
**Last updated:** [February 5, 2024, 10:40am UTC](https://forums.plex.tv/t/migrating-to-a-new-nas-some-questions/867927 "2024-02-05T10:40:22Z")

</div>

Server Version#:1.32.7.7621-7000 Dear all I just bought an upgrade for my homeserver setup and moving from a DS918+ 12TB to a DS923+ 24TB, running the latest DSM version DSM 7.1.1-42962 Update 6. My old NAS had at leas…

---

## [Samsung BDF7500 Plex app does not show 4digit code](https://forums.plex.tv/t/samsung-bdf7500-plex-app-does-not-show-4digit-code/868253)

<div class="topic-metadata">

**Author:** [@dragontorch](https://forums.plex.tv/u/dragontorch)\
**Replies:** 2\
**Last updated:** [February 4, 2024, 7:50pm UTC](https://forums.plex.tv/t/samsung-bdf7500-plex-app-does-not-show-4digit-code/868253 "2024-02-04T19:50:27Z")

</div>

Trying to link the Plex app in Smart BlueRay player Samsung BDF7500 to my account, but the app in the player does not show any code, just four blank squares. Is the BDF7500 app still supported?

---

## [Screensaver starting in background during videos playing](https://forums.plex.tv/t/screensaver-starting-in-background-during-videos-playing/865804)

<div class="topic-metadata">

**Author:** [@bigips](https://forums.plex.tv/u/bigips)\
**Replies:** 2\
**Last updated:** [January 12, 2024, 6:15am UTC](https://forums.plex.tv/t/screensaver-starting-in-background-during-videos-playing/865804 "2024-01-12T06:15:00Z")

</div>

Server Version#: 4.121.1 Player Version#: Plex for Samsung, client version 5.74.0, platform version 7 With some recent update, when a video is playing, the screensaver starts in the background while it is being played.…

---

## [Video distortion on Samsung TV (Pre-Tizen)](https://forums.plex.tv/t/video-distortion-on-samsung-tv-pre-tizen/866004)

<div class="topic-metadata">

**Author:** [@MattS156](https://forums.plex.tv/u/MattS156)\
**Replies:** 0\
**Last updated:** [January 12, 2024, 1:11am UTC](https://forums.plex.tv/t/video-distortion-on-samsung-tv-pre-tizen/866004 "2024-01-12T01:11:12Z")

</div>

I’m trying to figure out why some of my videos are distorted while some are not. I’ve attached a picture of the distortion. It’s an HEVC file. I can get it to play correctly if I change the Plex player from Automatic or…

[Next page](https://forums.plex.tv/tag/samsung-smart-hub/49.md?match_all_tags=true&page=1&tags%5B%5D=samsung-smart-hub)
