# \#server-asustor **URL:** https://forums.plex.tv/tag/server-asustor/19.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [API rate limit exceeded](https://forums.plex.tv/t/api-rate-limit-exceeded/943213)
**Author:** [@kadaeux](https://forums.plex.tv/u/kadaeux)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 4:51pm UTC](https://forums.plex.tv/t/api-rate-limit-exceeded/943213 "2026-09-22T16:51:19Z")
Server Version#: 1.43.4.10903-e5521bd8c ASUSTOR NAS platform. Was mostly using my server locally for awhile, but realized when travelling that my cert expired back in May. Trying to manually recycle it showed that I ha… --- ## [Plex clients using old plex.direct certificate/SNI – server unavailable](https://forums.plex.tv/t/plex-clients-using-old-plex-direct-certificate-sni-server-unavailable/941475)
**Author:** [@n\_lo0](https://forums.plex.tv/u/n_lo0)\ **Replies:** 2\ **Last updated:** [August 10, 2026, 2:46pm UTC](https://forums.plex.tv/t/plex-clients-using-old-plex-direct-certificate-sni-server-unavailable/941475 "2026-08-10T14:46:53Z")
Server Version#:1.43.3.10861 Player Version#:Plex Web 4.160.0 / Fire TV (also affected) I’m having a problem with Plex Media Server on an ASUSTOR AS5202T NAS. Plex was previously working normally, but my clients now sh… --- ## [Collections Issues - Can I just delete them all and Start Again?](https://forums.plex.tv/t/collections-issues-can-i-just-delete-them-all-and-start-again/939863)
**Author:** [@NclSimon](https://forums.plex.tv/u/NclSimon)\ **Replies:** 0\ **Last updated:** [June 20, 2026, 6:38pm UTC](https://forums.plex.tv/t/collections-issues-can-i-just-delete-them-all-and-start-again/939863 "2026-06-20T18:38:10Z")
Hello All, I have recently discovered that following an update my Collections setting seems to have reset to a single movie. Can I just delete every Collection - including the ones I created myself and start again. I as… --- ## [Help accessing NAS](https://forums.plex.tv/t/help-accessing-nas/938793)
**Author:** [@stevean27](https://forums.plex.tv/u/stevean27)\ **Replies:** 2\ **Last updated:** [May 14, 2026, 9:11am UTC](https://forums.plex.tv/t/help-accessing-nas/938793 "2026-05-14T09:11:25Z")
I have been a plex user for many years and have a plex pass. My old NAS, where I stored my media (and the drives themselves) were damaged in a lightning strike. So I have acquired a new Asustor NAS. I installed the plex… --- ## [Playback of codec DVVIDEO wont start any more](https://forums.plex.tv/t/playback-of-codec-dvvideo-wont-start-any-more/938205)
**Author:** [@ebjornset\_gmail\_com](https://forums.plex.tv/u/ebjornset_gmail_com)\ **Replies:** 1\ **Last updated:** [May 1, 2026, 10:47pm UTC](https://forums.plex.tv/t/playback-of-codec-dvvideo-wont-start-any-more/938205 "2026-05-01T22:47:41Z")
Server Version 1.43.2.10687 Player Version 4.159.0 I’ve quite a few old home taped videos with codec DVVIDEO. We’ve played them fine on this installation before, but when we tried last week the playback won’t start. T… --- ## [Converted to NAS and all libraries won't play remote](https://forums.plex.tv/t/converted-to-nas-and-all-libraries-wont-play-remote/938403)
**Author:** [@ShaneTrujillo](https://forums.plex.tv/u/ShaneTrujillo)\ **Replies:** 1\ **Last updated:** [April 29, 2026, 8:16pm UTC](https://forums.plex.tv/t/converted-to-nas-and-all-libraries-wont-play-remote/938403 "2026-04-29T20:16:56Z")
I have recently converted from running Plex on my PC with all files on an external USB to an Asustor5404T NAS. I copied over all files and set up the server on said NAS and everything works fine directly on the network t… --- ## [Not given the option to create a new server](https://forums.plex.tv/t/not-given-the-option-to-create-a-new-server/937364)
**Author:** [@westmanm](https://forums.plex.tv/u/westmanm)\ **Replies:** 2\ **Last updated:** [March 23, 2026, 9:17pm UTC](https://forums.plex.tv/t/not-given-the-option-to-create-a-new-server/937364 "2026-03-23T21:17:56Z")
Server Version#: 1.43.0.10467-2b1ba6e69 I’ve installed the Plex Media Server app on my asustor NAS. I did this awile ago, but then removed the install. Now when I re-install it I’m not given the option to identify it as… --- ## [Downgrade possible =?](https://forums.plex.tv/t/downgrade-possible/937276)
**Author:** [@DESA75](https://forums.plex.tv/u/DESA75)\ **Replies:** 3\ **Last updated:** [March 21, 2026, 12:53pm UTC](https://forums.plex.tv/t/downgrade-possible/937276 "2026-03-21T12:53:50Z")
How is it possible to downgrade my PMS to 1.42.xxxxxxx (before new ffmpeg has been added) as the world was great that time?! NAS: ASUSTOR MODEL: AS7010T PMS: latest Version () Problem: Where to find old versions a… --- ## [Since Update to 1.43 - freezes/stockings/breaks](https://forums.plex.tv/t/since-update-to-1-43-freezes-stockings-breaks/936447)
**Author:** [@DESA75](https://forums.plex.tv/u/DESA75)\ **Replies:** 7\ **Last updated:** [March 20, 2026, 11:19pm UTC](https://forums.plex.tv/t/since-update-to-1-43-freezes-stockings-breaks/936447 "2026-03-20T23:19:43Z")
Dears After few weeks movies and even series are not playing smoothly and I am always facing freezes after few seconds. I expect that this has smth to do with adding new ffmpeg! Any chance to get that solved again so … --- ## [Plex on Smart TV Has Empty Home Screen - Just Happened](https://forums.plex.tv/t/plex-on-smart-tv-has-empty-home-screen-just-happened/937263)
**Author:** [@steamship](https://forums.plex.tv/u/steamship)\ **Replies:** 2\ **Last updated:** [March 19, 2026, 11:46pm UTC](https://forums.plex.tv/t/plex-on-smart-tv-has-empty-home-screen-just-happened/937263 "2026-03-19T23:46:39Z")
Server Version#:1.43.0.10492-121068a07 Player Version TV#:5.94.1 Player Version NAS#:4.156.0 Asustor AS-604T I went to watch a film on my NAS using Plex installed on my LG TV. It was working fine last night, but this … --- ## [Red vertical deinterlaced lines when streaming](https://forums.plex.tv/t/red-vertical-deinterlaced-lines-when-streaming/937085)
**Author:** [@cv\_sh](https://forums.plex.tv/u/cv_sh)\ **Replies:** 0\ **Last updated:** [March 13, 2026, 10:36pm UTC](https://forums.plex.tv/t/red-vertical-deinterlaced-lines-when-streaming/937085 "2026-03-13T22:36:50Z")
Server Version#:Version 1.43.0.10492 Player Version#:Roku 9.5.11 I am hosting my plex server on an Asustor AS5304T with a J4105 Gemini Lake CPU. I’m currently seeing what appears to be vertical deinterlaced red lines … --- ## [After updating from app central plex no longer starts](https://forums.plex.tv/t/after-updating-from-app-central-plex-no-longer-starts/936933)
**Author:** [@Zamrod](https://forums.plex.tv/u/Zamrod)\ **Replies:** 1\ **Last updated:** [March 8, 2026, 9:39am UTC](https://forums.plex.tv/t/after-updating-from-app-central-plex-no-longer-starts/936933 "2026-03-08T09:39:31Z")
The logs after the update just keep repeat the same thing over and over again Mar 08, 2026 03:51:23.881 \[139640195279672\] WARN - Warning: ex: boost::filesystem::last\_write\_time: No such file or directory \[system:2\]: “/v… --- ## [ASUSTOR Serve: Not able add new library. language dropdown not working and Next button disabled](https://forums.plex.tv/t/asustor-serve-not-able-add-new-library-language-dropdown-not-working-and-next-button-disabled/935490)
**Author:** [@psaira0](https://forums.plex.tv/u/psaira0)\ **Replies:** 29\ **Last updated:** [March 8, 2026, 8:36am UTC](https://forums.plex.tv/t/asustor-serve-not-able-add-new-library-language-dropdown-not-working-and-next-button-disabled/935490 "2026-03-08T08:36:31Z")
Hi, I’m using a Plex server on an Asus NASS. When I try to add a new library, the language drop-down isn’t working, and the next button is disabled. I tried both the beta and the regular versions of Plex Media Server fo… --- ## [Version 1.43.0.10492 broke HW transcoding with Tonemapping](https://forums.plex.tv/t/version-1-43-0-10492-broke-hw-transcoding-with-tonemapping/936541)
**Author:** [@pommesmatte](https://forums.plex.tv/u/pommesmatte)\ **Replies:** 4\ **Last updated:** [February 25, 2026, 7:25pm UTC](https://forums.plex.tv/t/version-1-43-0-10492-broke-hw-transcoding-with-tonemapping/936541 "2026-02-25T19:25:11Z")
Server Version#: 1.43.0.10492 Player Version#: varying After updating to 1.43 and thus the new transcoder engine, HW transcoding is not working anymore at least for 10bit HEVC files with Tonemapping enabled. And with … --- ## [Rund um PLEX / Rund um das aktuelle PLEX / Allgemeines](https://forums.plex.tv/t/rund-um-plex-rund-um-das-aktuelle-plex-allgemeines/936415)
**Author:** [@DESA75](https://forums.plex.tv/u/DESA75)\ **Replies:** 0\ **Last updated:** [February 16, 2026, 9:32am UTC](https://forums.plex.tv/t/rund-um-plex-rund-um-das-aktuelle-plex-allgemeines/936415 "2026-02-16T09:32:58Z")
Guten Morgen Allgemeines Ich wundere mich gerade ein wenig, dass in meinen Post “Suche “PLEX erklärt …”-Member da massive Abspielprobleme“ überhaupt nicht auf die Einstellungen von mir eingegangen wird! Ja, die “Das s… --- ## [Sony Bravia 8 forces H.264 Baseline transcoding & disables Direct Play](https://forums.plex.tv/t/sony-bravia-8-forces-h-264-baseline-transcoding-disables-direct-play/935980)
**Author:** [@Choriz0](https://forums.plex.tv/u/Choriz0)\ **Replies:** 2\ **Last updated:** [February 7, 2026, 11:11am UTC](https://forums.plex.tv/t/sony-bravia-8-forces-h-264-baseline-transcoding-disables-direct-play/935980 "2026-02-07T11:11:28Z")
Server Version: 1.41.3.9314 (Asustor NAS) Player Version: Plex for Android TV 10.30.7.4190 Request shows \`directPlay=0\` hardcoded by the app: GET /video/:/transcode/universal/decision?directPlay=0&directStream=1&prot… --- ## [Plex server on NAS invalid certificate](https://forums.plex.tv/t/plex-server-on-nas-invalid-certificate/936074)
**Author:** [@EdgyPixel](https://forums.plex.tv/u/EdgyPixel)\ **Replies:** 4\ **Last updated:** [February 6, 2026, 1:34pm UTC](https://forums.plex.tv/t/plex-server-on-nas-invalid-certificate/936074 "2026-02-06T13:34:20Z")
Server Version#: 1.42.2.10156 Player Version#: 8.45 (9684) AppleTV I was asked to create a new topic for this issue. It appears my server has been rate limited. I have not made any recent changes and simply started hav… --- ## [Migrate to a Different NAS](https://forums.plex.tv/t/migrate-to-a-different-nas/935085)
**Author:** [@rv13](https://forums.plex.tv/u/rv13)\ **Replies:** 0\ **Last updated:** [January 3, 2026, 1:24pm UTC](https://forums.plex.tv/t/migrate-to-a-different-nas/935085 "2026-01-03T13:24:04Z")
I have Plex Server running on my TerraMaster….and I would like to stop hosting it here and then host it on my new Asustor. I have some friends already connected to my Plex server. How do I migrate such that my friends c… --- ## [Can not change agent order in Agents (legacy), Asustor Plex 1.42.2.10156-f737b826c](https://forums.plex.tv/t/can-not-change-agent-order-in-agents-legacy-asustor-plex-1-42-2-10156-f737b826c/934958)
**Author:** [@himi-plex](https://forums.plex.tv/u/himi-plex)\ **Replies:** 3\ **Last updated:** [December 30, 2025, 3:03pm UTC](https://forums.plex.tv/t/can-not-change-agent-order-in-agents-legacy-asustor-plex-1-42-2-10156-f737b826c/934958 "2025-12-30T15:03:03Z")
Server Version#: 1.42.2.10156-f737b826c Player Version#: Mixed versions tested \ Hi, I am trying out Rating Poster … --- ## [Connexion remote Plex impossible](https://forums.plex.tv/t/connexion-remote-plex-impossible/934259)
**Author:** [@khrisdenormandie](https://forums.plex.tv/u/khrisdenormandie)\ **Replies:** 0\ **Last updated:** [December 5, 2025, 6:17pm UTC](https://forums.plex.tv/t/connexion-remote-plex-impossible/934259 "2025-12-05T18:17:09Z")
Bonjour, Since moving my server to my Asustor NAS, I can no longer access it remotely. I’ve uninstalled and reinstalled the server. I’ve verified that my UPnP router recognizes the Plex server. I’ve tried manually confi… --- ## [Can't Open Plex Media Server On New Asustor NAS](https://forums.plex.tv/t/cant-open-plex-media-server-on-new-asustor-nas/933509)
**Author:** [@ActorCam](https://forums.plex.tv/u/ActorCam)\ **Replies:** 21\ **Last updated:** [November 16, 2025, 7:38pm UTC](https://forums.plex.tv/t/cant-open-plex-media-server-on-new-asustor-nas/933509 "2025-11-16T19:38:41Z")
Server Version#: 1.42.2 Player Version#: I have an Asustor AS6602T NAS with the Plex Media Server which has worked great for a while with a Nvidia Shield streamer. The other day I upgraded to a faster Asustor AS6804T N… --- ## [Replaced NAS Hard Drives, Now NVIDIA Streamer Plex App Says Media Libraries Are Off Line?](https://forums.plex.tv/t/replaced-nas-hard-drives-now-nvidia-streamer-plex-app-says-media-libraries-are-off-line/932719)
**Author:** [@ActorCam](https://forums.plex.tv/u/ActorCam)\ **Replies:** 8\ **Last updated:** [October 22, 2025, 8:21pm UTC](https://forums.plex.tv/t/replaced-nas-hard-drives-now-nvidia-streamer-plex-app-says-media-libraries-are-off-line/932719 "2025-10-22T20:21:01Z")
Server Version#: 4.147.1 Player Version#: 10.30.6.4151 Replaced the hard drives in my Asustor AS6602T NAS with larger drives, I use this for my Plex Media Server. I have an NVIDIA Shield which I use to stream my Plex l… --- ## [Plex Server Stops](https://forums.plex.tv/t/plex-server-stops/932521)
**Author:** [@Buzzinhomer](https://forums.plex.tv/u/Buzzinhomer)\ **Replies:** 0\ **Last updated:** [October 16, 2025, 9:28am UTC](https://forums.plex.tv/t/plex-server-stops/932521 "2025-10-16T09:28:40Z")
Server Crashs on asustor 6104T. No Chance to restart the App. Turn On/Off via App. Plex Crash Uploader.log is here… any hints? Oct 16, 2025 09:47:01.185 \[140315630369592\] INFO - Crash Uploader - Session Health - Status… --- ## [Plex server is inaccessible](https://forums.plex.tv/t/plex-server-is-inaccessible/931800)
**Author:** [@blackhammer](https://forums.plex.tv/u/blackhammer)\ **Replies:** 0\ **Last updated:** [September 26, 2025, 2:35pm UTC](https://forums.plex.tv/t/plex-server-is-inaccessible/931800 "2025-09-26T14:35:37Z")
Server Version#:1.43.0.10162 Player Version#: After I did the last update from 1.14 to 1.42, one of my remote users complained that Plex no longer showed up on their Playstation. I told them to update their app, as I… --- ## [Asustor AS5202T Hardware Transcoding](https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411)
**Author:** [@AoD\_Plex](https://forums.plex.tv/u/AoD_Plex)\ **Replies:** 4\ **Last updated:** [September 24, 2025, 6:43pm UTC](https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411 "2025-09-24T18:43:51Z")
Server Version#: Asustor AS5202T Player Version#: 1.42.1.10060 I have an Asustor AS5202T Nimbustor server and also Plex Pass. After updating the system to ADM 5.0, Hardware Transcoding is not working. --- ## [Video thumbnails stopped showing played tags after password reset](https://forums.plex.tv/t/video-thumbnails-stopped-showing-played-tags-after-password-reset/931363)
**Author:** [@ecomaniac](https://forums.plex.tv/u/ecomaniac)\ **Replies:** 2\ **Last updated:** [September 23, 2025, 8:31pm UTC](https://forums.plex.tv/t/video-thumbnails-stopped-showing-played-tags-after-password-reset/931363 "2025-09-23T20:31:42Z")
Server Version# 1.42.1.10060-4e8b05daf Player Version#: 4.147.1 Per the topic, I can’t see the upper-right thumbnail checkmark that indicates when a video on my server has been watched. This began when I reset my pass… --- ## [Unable to access server after password reset](https://forums.plex.tv/t/unable-to-access-server-after-password-reset/930550)
**Author:** [@BizSAR](https://forums.plex.tv/u/BizSAR)\ **Replies:** 17\ **Last updated:** [September 22, 2025, 9:05pm UTC](https://forums.plex.tv/t/unable-to-access-server-after-password-reset/930550 "2025-09-22T21:05:48Z")
After heeding the advice of the Plex e-mail to reset my password (I chose to ”Sign out of all devices” too), now I’ve lost access to my server on my ASUSTOR NAS. I am attempting to access it via the NAS and via a PC on t… --- ## [Recent Security Email - Update Password and Everything is gone](https://forums.plex.tv/t/recent-security-email-update-password-and-everything-is-gone/931208)
**Author:** [@WTFCorp](https://forums.plex.tv/u/WTFCorp)\ **Replies:** 2\ **Last updated:** [September 18, 2025, 7:29pm UTC](https://forums.plex.tv/t/recent-security-email-update-password-and-everything-is-gone/931208 "2025-09-18T19:29:26Z")
Recently received an email stating I needed to update my account password because of some security breach on Plex. I went directly to my server and updated it from there and when I logged back in my servers are gone and … --- ## [Could not claim or create PMS after password reset (solved)](https://forums.plex.tv/t/could-not-claim-or-create-pms-after-password-reset-solved/930674)
**Author:** [@Norbyte](https://forums.plex.tv/u/Norbyte)\ **Replies:** 3\ **Last updated:** [September 14, 2025, 5:27am UTC](https://forums.plex.tv/t/could-not-claim-or-create-pms-after-password-reset-solved/930674 "2025-09-14T05:27:27Z")
Server Version#: latest non-beta, platform available Player Version#: latest non-beta, platform available Host: Asustor AS6104T NAS, ADM 4.x So, after the stupid password change, lost access. Can not retrieve with any… --- ## [Unable to Access Server on Asustor after Password reset](https://forums.plex.tv/t/unable-to-access-server-on-asustor-after-password-reset/930766)
**Author:** [@NclSimon](https://forums.plex.tv/u/NclSimon)\ **Replies:** 15\ **Last updated:** [September 11, 2025, 6:37pm UTC](https://forums.plex.tv/t/unable-to-access-server-on-asustor-after-password-reset/930766 "2025-09-11T18:37:06Z")
Server Version#: Player Version#: \ Where do I begin!!! Ts is just a nightmare, a simple password reset should not … [Next page](https://forums.plex.tv/tag/server-asustor/19.md?match_all_tags=true&page=1&tags%5B%5D=server-asustor)