# \#server-docker **URL:** https://forums.plex.tv/tag/server-docker/20.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [Dragging the Plex Web seek bar freezes PMS for all clients](https://forums.plex.tv/t/dragging-the-plex-web-seek-bar-freezes-pms-for-all-clients/943890)
**Author:** [@ToddWhittaker](https://forums.plex.tv/u/ToddWhittaker)\ **Replies:** 0\ **Last updated:** [October 4, 2026, 3:16am UTC](https://forums.plex.tv/t/dragging-the-plex-web-seek-bar-freezes-pms-for-all-clients/943890 "2026-10-04T03:16:47Z")
Server Version#: 1.43.4.10903-e5521bd8c (also 1.43.3.10896, 1.43.2.10687, 1.43.1.10611, 1.43.0.10492) Player Version#: Plex Web 4.160.0, bundled with PMS (also 4.159.0 and 4.156.0); Brave, Edge and Firefox on Windows 11 … --- ## [Stuck plex.direct certificate — tlsv1 alert unknown ca — please reset (Docker/WSL)](https://forums.plex.tv/t/stuck-plex-direct-certificate-tlsv1-alert-unknown-ca-please-reset-docker-wsl/943460)
**Author:** [@mjlauk](https://forums.plex.tv/u/mjlauk)\ **Replies:** 9\ **Last updated:** [October 1, 2026, 6:20pm UTC](https://forums.plex.tv/t/stuck-plex-direct-certificate-tlsv1-alert-unknown-ca-please-reset-docker-wsl/943460 "2026-10-01T18:20:18Z")
Server Version#: 1.43.4.10903 Player Version#: Plex for Android 2026.18.1 Could Plex staff please reset the plex.direct certificate for my server? Server name: don-pc-wsl Machine identifier: 95e7bf9111ffee866894f4045… --- ## [Plex Credits Detection Fails](https://forums.plex.tv/t/plex-credits-detection-fails/942567)
**Author:** [@dafi11](https://forums.plex.tv/u/dafi11)\ **Replies:** 2\ **Last updated:** [October 1, 2026, 9:43am UTC](https://forums.plex.tv/t/plex-credits-detection-fails/942567 "2026-10-01T09:43:11Z")
Hi all, As several of you already experienced, I Do also have a problem with the local credits detection failing for almost 50% of my library. Here is my Bug report and What I have already checked so far Credits Detec… --- ## [Can’t transcode any EAC3 codec](https://forums.plex.tv/t/can-t-transcode-any-eac3-codec/937967)
**Author:** [@\_Simo01](https://forums.plex.tv/u/_Simo01)\ **Replies:** 19\ **Last updated:** [September 29, 2026, 2:22pm UTC](https://forums.plex.tv/t/can-t-transcode-any-eac3-codec/937967 "2026-09-29T14:22:49Z")
Hi! I’ve noticed since the latest update that when any device attempts to play a file with an EAC3 track, transcoding fails immediately. It is not isolated to specific devices and has only started occurring in the last … --- ## [AV1 + TrueHD forces video transcode on Pixel 10 Pro, but not iPhone?](https://forums.plex.tv/t/av1-truehd-forces-video-transcode-on-pixel-10-pro-but-not-iphone/941192)
**Author:** [@NinjaBreaker](https://forums.plex.tv/u/NinjaBreaker)\ **Replies:** 11\ **Last updated:** [September 29, 2026, 1:17pm UTC](https://forums.plex.tv/t/av1-truehd-forces-video-transcode-on-pixel-10-pro-but-not-iphone/941192 "2026-09-29T13:17:21Z")
I’m seeing what looks like inconsistent behavior with Plex on Android versus iOS, and I’m wondering if anyone else has run into this. Device: Pixel 10 Pro (Android) - AV1 + DTS-HD MA → Direct Plays perfectly. No video … --- ## [Subtitle downloads fail server-side ("Failed to download subtitle") — metadata.provider.plex.tv retu](https://forums.plex.tv/t/subtitle-downloads-fail-server-side-failed-to-download-subtitle-metadata-provider-plex-tv-retu/941728)
**Author:** [@scottrmeredith](https://forums.plex.tv/u/scottrmeredith)\ **Replies:** 6\ **Last updated:** [September 27, 2026, 11:42pm UTC](https://forums.plex.tv/t/subtitle-downloads-fail-server-side-failed-to-download-subtitle-metadata-provider-plex-tv-retu/941728 "2026-09-27T23:42:05Z")
Server Version#: 1.43.3.10861 Player Version#: Plex Web 4.160.0 (Microsoft Edge) Host/Deployment: lscr.io/linuxserver/plex Docker container (Docker Desktop/WSL2), Windows 11 Pro host Subtitle downloads fail with “Fail… --- ## [Ugreen NAS Plex library not available](https://forums.plex.tv/t/ugreen-nas-plex-library-not-available/943503)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 2\ **Last updated:** [September 27, 2026, 5:49pm UTC](https://forums.plex.tv/t/ugreen-nas-plex-library-not-available/943503 "2026-09-27T17:49:36Z")
I have been using plex on my UGreen dxp4800+ for several months. For the last few days. I noticed that new recorded TV shows did not appear in the library. Today I decided to look into the problem. I found that none … --- ## [Plex certificate issue?](https://forums.plex.tv/t/plex-certificate-issue/943459)
**Author:** [@Unibrowser](https://forums.plex.tv/u/Unibrowser)\ **Replies:** 2\ **Last updated:** [September 27, 2026, 12:27am UTC](https://forums.plex.tv/t/plex-certificate-issue/943459 "2026-09-27T00:27:29Z")
Had a bunch of issues tonight. Started with the music library not able to re-scan (no internet found?) Anyways ended up deleting claim, and grabbing new claim token. Went into docker plex container and deleted old claim … --- ## [LoudnessAnalysisThreads doesn't seem to parallelize video loudness analysis (1.43.4.10903)](https://forums.plex.tv/t/loudnessanalysisthreads-doesnt-seem-to-parallelize-video-loudness-analysis-1-43-4-10903/943300)
**Author:** [@Ryan\_C](https://forums.plex.tv/u/Ryan_C)\ **Replies:** 3\ **Last updated:** [September 25, 2026, 3:46am UTC](https://forums.plex.tv/t/loudnessanalysisthreads-doesnt-seem-to-parallelize-video-loudness-analysis-1-43-4-10903/943300 "2026-09-25T03:46:36Z")
Thanks for the new loudness analysis. It’s working well: analyzed video streams expose loudness, lra, peak and gainOffset, and the values match my own ffmpeg ebur128 measurements to within about 1 dB. One problem: the a… --- ## [Update, can't play on tv:; We couldn't reach your server. check your connection](https://forums.plex.tv/t/update-cant-play-on-tv-we-couldnt-reach-your-server-check-your-connection/943374)
**Author:** [@ukash1989](https://forums.plex.tv/u/ukash1989)\ **Replies:** 3\ **Last updated:** [September 24, 2026, 9:56pm UTC](https://forums.plex.tv/t/update-cant-play-on-tv-we-couldnt-reach-your-server-check-your-connection/943374 "2026-09-24T21:56:07Z")
Server Version#: 4.160.0 Player Version#: 26.6 \ updated all devices and it plays on others, but not on apple tv and… --- ## [Guests able to delete files](https://forums.plex.tv/t/guests-able-to-delete-files/943330)
**Author:** [@macro82](https://forums.plex.tv/u/macro82)\ **Replies:** 3\ **Last updated:** [September 24, 2026, 6:05pm UTC](https://forums.plex.tv/t/guests-able-to-delete-files/943330 "2026-09-24T18:05:09Z")
Good morning. I think it would be very interesting if, when creating a guest or family member account to connect to our server, there were an on/off switch next to it to control whether or not they can delete files thems… --- ## [Frequent Plex on Unraid crashes](https://forums.plex.tv/t/frequent-plex-on-unraid-crashes/943057)
**Author:** [@mcbon82](https://forums.plex.tv/u/mcbon82)\ **Replies:** 0\ **Last updated:** [September 19, 2026, 1:32am UTC](https://forums.plex.tv/t/frequent-plex-on-unraid-crashes/943057 "2026-09-19T01:32:52Z")
Server Version#: 1.43.4.10903 Platform: Docker (LinuxServer.io), Unraid, x86\_64 Server UUID: 0d1867bdb6d94e44f0ec315bb345d86c86069556 I have been experiencing ongoing crashes with my unraid server. This morning the u… --- ## [Impossible to cast to Caldera Amp 1.0.46 from PlexAmp](https://forums.plex.tv/t/impossible-to-cast-to-caldera-amp-1-0-46-from-plexamp/942027)
**Author:** [@peterporteri](https://forums.plex.tv/u/peterporteri)\ **Replies:** 1\ **Last updated:** [September 18, 2026, 8:37pm UTC](https://forums.plex.tv/t/impossible-to-cast-to-caldera-amp-1-0-46-from-plexamp/942027 "2026-09-18T20:37:30Z")
\*\*AI report of everything i’ve tried so far Caldera Amp 1.0.46 (Flatpak) registers with plex.tv but never appears in any Plexamp player list\*\* Hi Elan, i’m running into this on the Linux Flatpak build. The player regis… --- ## [HW Transcoding via Intel QuickSync broken on 1.43.4.10903](https://forums.plex.tv/t/hw-transcoding-via-intel-quicksync-broken-on-1-43-4-10903/943020)
**Author:** [@ChapterSevenSeeds](https://forums.plex.tv/u/ChapterSevenSeeds)\ **Replies:** 2\ **Last updated:** [September 18, 2026, 3:37am UTC](https://forums.plex.tv/t/hw-transcoding-via-intel-quicksync-broken-on-1-43-4-10903/943020 "2026-09-18T03:37:22Z")
Server Version#: 1.43.4.10903 I have PMS installed in the latest stable TrueNAS Scale as a custom docker compose app. My machine has an Intel i5-10600K (Comet Lake) which has QuickSync. I had been successfully HW transc… --- ## [Ugreen nas, remote access not working](https://forums.plex.tv/t/ugreen-nas-remote-access-not-working/943012)
**Author:** [@djmaw](https://forums.plex.tv/u/djmaw)\ **Replies:** 0\ **Last updated:** [September 17, 2026, 9:37pm UTC](https://forums.plex.tv/t/ugreen-nas-remote-access-not-working/943012 "2026-09-17T21:37:21Z")
Server Version#:1.43.4.10903 Player Version#:4.160.0 Hi, I have a UGREEN nas. I have managed to setup Plex and is working on my local network fine and does work intermittent on my mobile data. Remote access just keeps … --- ## [Apple Magic Keyboard for iPad Pro On-Screen Buttons Not Clickable](https://forums.plex.tv/t/apple-magic-keyboard-for-ipad-pro-on-screen-buttons-not-clickable/936572)
**Author:** [@pnear](https://forums.plex.tv/u/pnear)\ **Replies:** 15\ **Last updated:** [September 17, 2026, 3:59am UTC](https://forums.plex.tv/t/apple-magic-keyboard-for-ipad-pro-on-screen-buttons-not-clickable/936572 "2026-09-17T03:59:58Z")
Server Version#: 1.43.0.10492 Player Version#: 2026.1.0 (1537) There are several areas of the UI where the mouse-clicks don’t work with the Apple Keyboard (and I would assume any pointer on the iPad). Easiest to repro… --- ## ["An error occurred loading items to play" on every item — play\_queue\_items hit INT\_MAX](https://forums.plex.tv/t/an-error-occurred-loading-items-to-play-on-every-item-play-queue-items-hit-int-max/942939)
**Author:** [@dcp11c](https://forums.plex.tv/u/dcp11c)\ **Replies:** 2\ **Last updated:** [September 16, 2026, 11:12pm UTC](https://forums.plex.tv/t/an-error-occurred-loading-items-to-play-on-every-item-play-queue-items-hit-int-max/942939 "2026-09-16T23:12:58Z")
Server Version#: 1.43.4.10903 Player Version#: Plex Web 4.160.0 (Chrome) Every playback attempt on my server started failing with “An error occurred loading items to play.” Not one specific movie or show - every item, … --- ## [HW transcoding broken on 1.43.4.10903 - No VA display found (Alder Lake / unRAID)](https://forums.plex.tv/t/hw-transcoding-broken-on-1-43-4-10903-no-va-display-found-alder-lake-unraid/942697)
**Author:** [@digrem1](https://forums.plex.tv/u/digrem1)\ **Replies:** 7\ **Last updated:** [September 16, 2026, 10:45pm UTC](https://forums.plex.tv/t/hw-transcoding-broken-on-1-43-4-10903-no-va-display-found-alder-lake-unraid/942697 "2026-09-16T22:45:51Z")
Hardware transcoding (QuickSync) has stopped working on my server. Getting fallback to software (libx264) every time even though everything in Settings \> Transcoder looks correct. Setup: unRAID 7.3.2, kernel 6.18.38 P… --- ## [Docker container gpu pass though](https://forums.plex.tv/t/docker-container-gpu-pass-though/942935)
**Author:** [@alepht](https://forums.plex.tv/u/alepht)\ **Replies:** 2\ **Last updated:** [September 16, 2026, 1:27am UTC](https://forums.plex.tv/t/docker-container-gpu-pass-though/942935 "2026-09-16T01:27:20Z")
Server Version 4.160.0 I’m running my Plex server on a custom built pc running the latestest version of Ubuntu Server ASRock B660M-ITX Intel® Core™ i9-12900 ASUS Dual NVIDIA GeForce RTX 3060 V2 OC Edition 12GB GDDR6 … --- ## [Moving data from server tp NAS](https://forums.plex.tv/t/moving-data-from-server-tp-nas/942931)
**Author:** [@jimigibbs](https://forums.plex.tv/u/jimigibbs)\ **Replies:** 2\ **Last updated:** [September 16, 2026, 1:09am UTC](https://forums.plex.tv/t/moving-data-from-server-tp-nas/942931 "2026-09-16T01:09:18Z")
I am copying my files (movies, music, pictures, etc.) from a local server to a new NAS (UGreen DSP4800 Pro). Is there a way to keep my Plex metadata associated with the files? In the past I have transferred items and had… --- ## [Plex Continually Losing Remote Connection / Library Sync](https://forums.plex.tv/t/plex-continually-losing-remote-connection-library-sync/942894)
**Author:** [@Robby\_Meyer](https://forums.plex.tv/u/Robby_Meyer)\ **Replies:** 0\ **Last updated:** [September 15, 2026, 11:10am UTC](https://forums.plex.tv/t/plex-continually-losing-remote-connection-library-sync/942894 "2026-09-15T11:10:47Z")
Server presence keeps dropping — stale registration data on Plex.tv Server version: PMS 1.43.4.10903-e5521bd8c Player version: Irrelevant — connectivity failures occur on all external players regardless of platform… --- ## [Plex Intel Arrow Lake VAAPI Hardware Transcoding Fix (Docker / Proxmox LXC)](https://forums.plex.tv/t/plex-intel-arrow-lake-vaapi-hardware-transcoding-fix-docker-proxmox-lxc/942862)
**Author:** [@FirstBug](https://forums.plex.tv/u/FirstBug)\ **Replies:** 0\ **Last updated:** [September 14, 2026, 6:46am UTC](https://forums.plex.tv/t/plex-intel-arrow-lake-vaapi-hardware-transcoding-fix-docker-proxmox-lxc/942862 "2026-09-14T06:46:22Z")
If Plex can see /dev/dri/renderD128 but still falls back to CPU transcoding on an Intel Arrow Lake GPU, this workaround may help. I found two separate causes: Plex’s bundled Intel media driver was too old for the Arr… --- ## [Cannot record Live TV through Plex running in Podman](https://forums.plex.tv/t/cannot-record-live-tv-through-plex-running-in-podman/942797)
**Author:** [@JoeTech](https://forums.plex.tv/u/JoeTech)\ **Replies:** 3\ **Last updated:** [September 14, 2026, 2:59am UTC](https://forums.plex.tv/t/cannot-record-live-tv-through-plex-running-in-podman/942797 "2026-09-14T02:59:36Z")
Server Version#: Version 1.43.4.10903 Player Version#: NA Tuner Make/Model: HDHomerun Quatro Guide/Lineup name: Local Broadcast Listings Channel number/Name: Any/all I’ll go ahead and say I’m not sure if this is the… --- ## [Cannot access media files while home](https://forums.plex.tv/t/cannot-access-media-files-while-home/942726)
**Author:** [@braveflamingo](https://forums.plex.tv/u/braveflamingo)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 5:02am UTC](https://forums.plex.tv/t/cannot-access-media-files-while-home/942726 "2026-09-10T05:02:23Z")
Server Version#: Player Version#: \ Nvidia Shield and apps while home cannot access my Unraid Plex server. Long tim… --- ## [Plex watch history incomplete unless 1 episode is first marked as watched](https://forums.plex.tv/t/plex-watch-history-incomplete-unless-1-episode-is-first-marked-as-watched/942372)
**Author:** [@Matt\_Weed](https://forums.plex.tv/u/Matt_Weed)\ **Replies:** 4\ **Last updated:** [September 10, 2026, 3:14am UTC](https://forums.plex.tv/t/plex-watch-history-incomplete-unless-1-episode-is-first-marked-as-watched/942372 "2026-09-10T03:14:06Z")
Server Version#: Version 4.160.0 Player Version#: website I have found that using the following API does not return correct results for TV Shows under certain conditions: http://{ip\_address}:32400/library/sections/{se… --- ## [Smart Playlist Bug on Nvidia Shield (Possibly other players)](https://forums.plex.tv/t/smart-playlist-bug-on-nvidia-shield-possibly-other-players/942641)
**Author:** [@techmattr](https://forums.plex.tv/u/techmattr)\ **Replies:** 0\ **Last updated:** [September 7, 2026, 7:58pm UTC](https://forums.plex.tv/t/smart-playlist-bug-on-nvidia-shield-possibly-other-players/942641 "2026-09-07T19:58:22Z")
Server Version#:1.43.3.10896 Player Version#:10.30.8.4222 When a smart playlist uses “Episode Unwatched” = “is true” the Android TV client on the Shield will not update the playlist. So if you have 500 episodes in a pl… --- ## [Remote Auto Quality appears to interrupt unrelated local Direct Play session](https://forums.plex.tv/t/remote-auto-quality-appears-to-interrupt-unrelated-local-direct-play-session/942591)
**Author:** [@shempi](https://forums.plex.tv/u/shempi)\ **Replies:** 0\ **Last updated:** [September 6, 2026, 5:37am UTC](https://forums.plex.tv/t/remote-auto-quality-appears-to-interrupt-unrelated-local-direct-play-session/942591 "2026-09-06T05:37:08Z")
Server Version#: 1.43.3.10896-cb3ebc72d Player Version#: 10.30.8.4222 Server: Plex Media Server in Docker on Unraid x86\_64 Linux Local player and server are on the same wired LAN/subnet Player: NVIDIA Shield Andro… --- ## [No audio on Plex for Roku (Ultra 4670X) — server copies AC3 5.1 to a client advertising AAC‑stereo‑o](https://forums.plex.tv/t/no-audio-on-plex-for-roku-ultra-4670x-server-copies-ac3-5-1-to-a-client-advertising-aac-stereo-o/942586)
**Author:** [@LumberJackGeek](https://forums.plex.tv/u/LumberJackGeek)\ **Replies:** 0\ **Last updated:** [September 5, 2026, 9:23pm UTC](https://forums.plex.tv/t/no-audio-on-plex-for-roku-ultra-4670x-server-copies-ac3-5-1-to-a-client-advertising-aac-stereo-o/942586 "2026-09-05T21:23:01Z")
Server Version#:1.43.3.10896‑cb3ebc72d (Plex Pass) Player Version#:Plex for Roku 9.16.16 — Roku Ultra 4670X, Roku OS 15.3.4 Server Host: Unraid, Docker (binhex‑plexpass), Intel i9‑14900K, NVIDIA NVENC hardware transco… --- ## [Deep Media Analysis / Credits / Intro detection never persists results (media\_analysis\_version stays](https://forums.plex.tv/t/deep-media-analysis-credits-intro-detection-never-persists-results-media-analysis-version-stays/942280)
**Author:** [@S\_ndu-Howald](https://forums.plex.tv/u/S_ndu-Howald)\ **Replies:** 16\ **Last updated:** [September 5, 2026, 1:49pm UTC](https://forums.plex.tv/t/deep-media-analysis-credits-intro-detection-never-persists-results-media-analysis-version-stays/942280 "2026-09-05T13:49:59Z")
Server Version#: 1.43.3.10896-cb3ebc72d Player Version#: N/A (server-side issue, not a player) Summary Deep Media Analysis, Credits detection, and Intro detection Butler tasks run continuously and appear completely heal… --- ## [Certificate stuck on 429 — request reset (certs issued but not stored, cause fixed)](https://forums.plex.tv/t/certificate-stuck-on-429-request-reset-certs-issued-but-not-stored-cause-fixed/942464)
**Author:** [@brian8392](https://forums.plex.tv/u/brian8392)\ **Replies:** 5\ **Last updated:** [September 4, 2026, 7:09pm UTC](https://forums.plex.tv/t/certificate-stuck-on-429-request-reset-certs-issued-but-not-stored-cause-fixed/942464 "2026-09-04T19:09:51Z")
Server Version#: 1.43.3.10896-cb3ebc72d Machine identifier: 795a73ec247686e2e45d0de7fbb4b756a833e106 Platform: Linux, containerised (Kubernetes) Plex Pass: active Problem My server has no TLS certificate and every CS… [Next page](https://forums.plex.tv/tag/server-docker/20.md?match_all_tags=true&page=1&tags%5B%5D=server-docker)