# \#server-mac

**URL:** https://forums.plex.tv/tag/server-mac/13.md

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

---

## [Plex Media Server often fails to honor metedata setting](https://forums.plex.tv/t/plex-media-server-often-fails-to-honor-metedata-setting/943791)

<div class="topic-metadata">

**Author:** [@woyciesjes](https://forums.plex.tv/u/woyciesjes)\
**Replies:** 1\
**Last updated:** [October 2, 2026, 2:17am UTC](https://forums.plex.tv/t/plex-media-server-often-fails-to-honor-metedata-setting/943791 "2026-10-02T02:17:08Z")

</div>

Server Version#: Current release version Even though you set it to prefer local metadata, and IDv3 tags are set properly, PMS often ignores that, and swaps in it’s own ideas. And often in a dumb fashion. For example, I…

---

## [Remote Access goes down without rhyme or reason](https://forums.plex.tv/t/remote-access-goes-down-without-rhyme-or-reason/943778)

<div class="topic-metadata">

**Author:** [@aidanplant](https://forums.plex.tv/u/aidanplant)\
**Replies:** 0\
**Last updated:** [October 1, 2026, 11:26pm UTC](https://forums.plex.tv/t/remote-access-goes-down-without-rhyme-or-reason/943778 "2026-10-01T23:26:18Z")

</div>

My remote access is spotty. I have enabled port forwarding, confirmed my router settings are all proper, and still I have inconsistent remote access. Every time I check the server when at home, it says all good. Remote a…

---

## [TV shows not getting latest metadata](https://forums.plex.tv/t/tv-shows-not-getting-latest-metadata/943077)

<div class="topic-metadata">

**Author:** [@ourcore](https://forums.plex.tv/u/ourcore)\
**Replies:** 14\
**Last updated:** [September 30, 2026, 11:52pm UTC](https://forums.plex.tv/t/tv-shows-not-getting-latest-metadata/943077 "2026-09-30T23:52:44Z")

</div>

Server Version#: 1.43.4.10903 Player Version#: 4.160.0 I’ve been trying to fetch the latest metadata for Animal Control (2 logos from TMDB) and The Paper (2025) (season 2 description from TVDB) for over 7 days, but Ple…

---

## [Playback issue with files containing Spanish characters in the filename](https://forums.plex.tv/t/playback-issue-with-files-containing-spanish-characters-in-the-filename/943659)

<div class="topic-metadata">

**Author:** [@masencio](https://forums.plex.tv/u/masencio)\
**Replies:** 5\
**Last updated:** [September 30, 2026, 4:45pm UTC](https://forums.plex.tv/t/playback-issue-with-files-containing-spanish-characters-in-the-filename/943659 "2026-09-30T16:45:32Z")

</div>

Server Version#: 1.43.4.10903 Player Version#: All Server installed on Mac Mini M4 Hi With PMS version 1.43.4.10903, files with names containing characters such as accents or Spanish keyboard characters (like ‘ñ’ or …

---

## [AV1 Video - Direct Stream Support](https://forums.plex.tv/t/av1-video-direct-stream-support/943462)

<div class="topic-metadata">

**Author:** [@holyoaked](https://forums.plex.tv/u/holyoaked)\
**Replies:** 4\
**Last updated:** [September 30, 2026, 2:03am UTC](https://forums.plex.tv/t/av1-video-direct-stream-support/943462 "2026-09-30T02:03:14Z")

</div>

Plex Media Server still doesn’t support Direct Stream for AV1-encoded video files. Direct Stream is used when Plex transcodes the audio but leaves the video untouched. So for example, if your client supports HEVC but do…

---

## [Issues with Subtitles on new Apple TV App](https://forums.plex.tv/t/issues-with-subtitles-on-new-apple-tv-app/943399)

<div class="topic-metadata">

**Author:** [@wright96d](https://forums.plex.tv/u/wright96d)\
**Replies:** 1\
**Last updated:** [September 30, 2026, 1:44am UTC](https://forums.plex.tv/t/issues-with-subtitles-on-new-apple-tv-app/943399 "2026-09-30T01:44:54Z")

</div>

Server Version#: v1.43.4.10903 Player Version#: 2026.18.0 (2004) These are all things I know worked correctly (except where noted) on the old version of the Apple TV App that now do not. PGS subs appear darker than th…

---

## [Conversion failed. A required codec could not be found or failed to install](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/939191)

<div class="topic-metadata">

**Author:** [@beave892](https://forums.plex.tv/u/beave892)\
**Replies:** 4\
**Last updated:** [September 29, 2026, 8:39pm UTC](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/939191 "2026-09-29T20:39:23Z")

</div>

Server Version#:1.41.0.8992 Player Version#:4.159.0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> This happened out of nowhere. I’ve seen many post on this but …

---

## [When scanning after adding movie files, some movies show a trash can and then disappear](https://forums.plex.tv/t/when-scanning-after-adding-movie-files-some-movies-show-a-trash-can-and-then-disappear/943328)

<div class="topic-metadata">

**Author:** [@kirkgould](https://forums.plex.tv/u/kirkgould)\
**Replies:** 14\
**Last updated:** [September 29, 2026, 1:53pm UTC](https://forums.plex.tv/t/when-scanning-after-adding-movie-files-some-movies-show-a-trash-can-and-then-disappear/943328 "2026-09-29T13:53:50Z")

</div>

Server Version#:1.43.4.10903 Player Version#:1.115.0.426-4e960a1d I am running on a Mac Mini with a Synology NAS for storage. Which log should I be locking at to figure out where the issue with the file? What level of…

---

## [Plex is preventing login on MacOS 27](https://forums.plex.tv/t/plex-is-preventing-login-on-macos-27/943628)

<div class="topic-metadata">

**Author:** [@ChrisDickHarrisburg](https://forums.plex.tv/u/ChrisDickHarrisburg)\
**Replies:** 0\
**Last updated:** [September 29, 2026, 2:03am UTC](https://forums.plex.tv/t/plex-is-preventing-login-on-macos-27/943628 "2026-09-29T02:03:16Z")

</div>

Server Version#:1.43.4.10903-e5521bd8c Player Version#:\<N/A\> Since I’ve upgraded to MacOS 27, my boot ups would hang. At first, I just unplugged the USB hard drives and try again, which would resolve it (logging into t…

---

## [How to get Plex running with TailScale behind CGNAT?](https://forums.plex.tv/t/how-to-get-plex-running-with-tailscale-behind-cgnat/942937)

<div class="topic-metadata">

**Author:** [@woyciesjes](https://forums.plex.tv/u/woyciesjes)\
**Replies:** 46\
**Last updated:** [September 28, 2026, 5:09pm UTC](https://forums.plex.tv/t/how-to-get-plex-running-with-tailscale-behind-cgnat/942937 "2026-09-28T17:09:54Z")

</div>

Plex Media Server v.1.43.4.10903 Tailscale v.1.102.4 — Running on mac Mini Sequoia 15.7.9 (24G830) Plexamp v.4.12.4 — Running on iPhone iOS26.6.2 Port forwarding is enabled on my router for Plex port 32400 Plexamp …

---

## [\[BUG REPORT\] SmartPlaylist - Track year filter option missing - PMS, PlexAmp macOS, PlexAmp Beta iO](https://forums.plex.tv/t/bug-report-smartplaylist-track-year-filter-option-missing-pms-plexamp-macos-plexamp-beta-io/943384)

<div class="topic-metadata">

**Author:** [@woyciesjes](https://forums.plex.tv/u/woyciesjes)\
**Replies:** 5\
**Last updated:** [September 28, 2026, 1:10pm UTC](https://forums.plex.tv/t/bug-report-smartplaylist-track-year-filter-option-missing-pms-plexamp-macos-plexamp-beta-io/943384 "2026-09-28T13:10:27Z")

</div>

Server Version#: 1.115.0.426-4e960a1d Player Version#: 4.50.19 (186) on iOS Player Version#: 4.13.2 on macOS When creating or editng a Smart Palylist on any of these packages, there option to filter by track year is m…

---

## [Server tests ULA instead of GUA address](https://forums.plex.tv/t/server-tests-ula-instead-of-gua-address/943544)

<div class="topic-metadata">

**Author:** [@certuna](https://forums.plex.tv/u/certuna)\
**Replies:** 0\
**Last updated:** [September 27, 2026, 8:33pm UTC](https://forums.plex.tv/t/server-tests-ula-instead-of-gua-address/943544 "2026-09-27T20:33:50Z")

</div>

Server Version#: 1.43.4.10903 Player Version#: Web 4.160.0 Looking at the Settings/Remote Access, it looks like PMS tests the server’s ULA address (in the fd00::/8 range) instead of its GUA (from 2000::/3) address if i…

---

## [PS5 App Cant connect to my local media server](https://forums.plex.tv/t/ps5-app-cant-connect-to-my-local-media-server/939405)

<div class="topic-metadata">

**Author:** [@usman87](https://forums.plex.tv/u/usman87)\
**Replies:** 12\
**Last updated:** [September 27, 2026, 5:48pm UTC](https://forums.plex.tv/t/ps5-app-cant-connect-to-my-local-media-server/939405 "2026-09-27T17:48:40Z")

</div>

Server Version#: Version 1.43.2.10687-563d026ea I’ve tried everything, my ports are open from the ISP side, portforwarding is on, which afaik isnt really necessary, locally my TV’s Plex can find my server and it works, …

---

## [Remote access plex server mac mini](https://forums.plex.tv/t/remote-access-plex-server-mac-mini/943103)

<div class="topic-metadata">

**Author:** [@stefftomone](https://forums.plex.tv/u/stefftomone)\
**Replies:** 6\
**Last updated:** [September 26, 2026, 10:20pm UTC](https://forums.plex.tv/t/remote-access-plex-server-mac-mini/943103 "2026-09-26T22:20:49Z")

</div>

Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>Plex says no remote access, but remote access IS working - what’s going on?

---

## [Windows Plex Player 1.112.0.359: Playback Error 4294967283 on two Windows PCs while Plex Web and App](https://forums.plex.tv/t/windows-plex-player-1-112-0-359-playback-error-4294967283-on-two-windows-pcs-while-plex-web-and-app/941098)

<div class="topic-metadata">

**Author:** [@Farscaper818](https://forums.plex.tv/u/Farscaper818)\
**Replies:** 16\
**Last updated:** [September 25, 2026, 8:47pm UTC](https://forums.plex.tv/t/windows-plex-player-1-112-0-359-playback-error-4294967283-on-two-windows-pcs-while-plex-web-and-app/941098 "2026-09-25T20:47:24Z")

</div>

Server Version#: 1.43.3.10828-00f62d37d Player Version#: Plex for Windows 1.112.0.359-0d79a49f Hello, I’ve spent the better part of today troubleshooting this and have narrowed it down as much as I can. I’m hoping so…

---

## [Library no longer updating after update?](https://forums.plex.tv/t/library-no-longer-updating-after-update/942860)

<div class="topic-metadata">

**Author:** [@iD0c](https://forums.plex.tv/u/iD0c)\
**Replies:** 7\
**Last updated:** [September 25, 2026, 4:25pm UTC](https://forums.plex.tv/t/library-no-longer-updating-after-update/942860 "2026-09-25T16:25:16Z")

</div>

Version 4.160.0, Version 1.43.4.10903 - no further update currently available. Hi so after my Plex updated it’s no longer adding my new movies to the server I’ve tried manually updating library and it just goes round and…

---

## [Running PMS on Mac Mini M6](https://forums.plex.tv/t/running-pms-on-mac-mini-m6/943310)

<div class="topic-metadata">

**Author:** [@plexformer](https://forums.plex.tv/u/plexformer)\
**Replies:** 3\
**Last updated:** [September 25, 2026, 2:13am UTC](https://forums.plex.tv/t/running-pms-on-mac-mini-m6/943310 "2026-09-25T02:13:18Z")

</div>

Hi Plexing Folks, Just a wild thought.. on performance and content quality on Mac Can you comment on using PMS on Mac Mini M6. Is this a good choice for performance, transcoding, audio, video playback. I am currently …

---

## [Updating Volumes](https://forums.plex.tv/t/updating-volumes/943372)

<div class="topic-metadata">

**Author:** [@sscha48](https://forums.plex.tv/u/sscha48)\
**Replies:** 4\
**Last updated:** [September 24, 2026, 10:03pm UTC](https://forums.plex.tv/t/updating-volumes/943372 "2026-09-24T22:03:14Z")

</div>

Server Version#: 1.43 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I’ve separated content to different drive to free up space. I’m able to add…

---

## [Stuck plex.direct certificate — tlsv1 alert unknown ca — please reset (macOS)](https://forums.plex.tv/t/stuck-plex-direct-certificate-tlsv1-alert-unknown-ca-please-reset-macos/943222)

<div class="topic-metadata">

**Author:** [@4ieu](https://forums.plex.tv/u/4ieu)\
**Replies:** 2\
**Last updated:** [September 22, 2026, 6:35pm UTC](https://forums.plex.tv/t/stuck-plex-direct-certificate-tlsv1-alert-unknown-ca-please-reset-macos/943222 "2026-09-22T18:35:45Z")

</div>

Please reset the plex.direct certificate on my server. Platform: Plex Media Server on macOS (Apple Silicon) Symptom: Remote Access “Not available outside your network”. Every plex.direct HTTPS connection fails with “t…

---

## [Recording in progress not asking to watch from beginning](https://forums.plex.tv/t/recording-in-progress-not-asking-to-watch-from-beginning/941517)

<div class="topic-metadata">

**Author:** [@progravix](https://forums.plex.tv/u/progravix)\
**Replies:** 4\
**Last updated:** [September 22, 2026, 3:31pm UTC](https://forums.plex.tv/t/recording-in-progress-not-asking-to-watch-from-beginning/941517 "2026-09-22T15:31:47Z")

</div>

Tried watching Big Brother tonight, 15 minutes into the recording. Discover that my Fire TV Plex app has been updated. Went to select show in guide, and it doesn’t ask if I want to Watch from beginning, or Watch Live. I…

---

## [Plex has intentionally removed Top Shelf from the app](https://forums.plex.tv/t/plex-has-intentionally-removed-top-shelf-from-the-app/943181)

<div class="topic-metadata">

**Author:** [@adambrower](https://forums.plex.tv/u/adambrower)\
**Replies:** 5\
**Last updated:** [September 21, 2026, 10:18pm UTC](https://forums.plex.tv/t/plex-has-intentionally-removed-top-shelf-from-the-app/943181 "2026-09-21T22:18:51Z")

</div>

No, it’s not a bug. It’s a design decision. It’s the users who still see Top Shelf in the app who are experiencing a “bug”, because the app is not supposed to display Top Shelf at all anymore! Let’s see what Gemini has …

---

## [Where is Settings \> Server \> Remote Access?](https://forums.plex.tv/t/where-is-settings-server-remote-access/943071)

<div class="topic-metadata">

**Author:** [@bward1491](https://forums.plex.tv/u/bward1491)\
**Replies:** 8\
**Last updated:** [September 21, 2026, 2:53pm UTC](https://forums.plex.tv/t/where-is-settings-server-remote-access/943071 "2026-09-21T14:53:19Z")

</div>

Hello, I am frequently getting the “No content items available” error in Sonos. An AI help agent told me to go to Settings \> Server \> Remote Access in the Plex Web App and check the Enable Remote Access button is selec…

---

## [\[SOLVED\] Plex on Samsung TV unable to connect to local server after update to 1.43.3](https://forums.plex.tv/t/solved-plex-on-samsung-tv-unable-to-connect-to-local-server-after-update-to-1-43-3/941572)

<div class="topic-metadata">

**Author:** [@B0RIT0](https://forums.plex.tv/u/B0RIT0)\
**Replies:** 25\
**Last updated:** [September 20, 2026, 7:00pm UTC](https://forums.plex.tv/t/solved-plex-on-samsung-tv-unable-to-connect-to-local-server-after-update-to-1-43-3/941572 "2026-09-20T19:00:19Z")

</div>

Server Version#:1.43.3.10861 Player Version#:5.94.1 All of a sudden the Plex app on my Samsung TV refuses to connect to my server, claiming that it’s not available. All my other devices connect just fine to the server…

---

## [Kicked back to "Select User" after every click in PMS on Safari](https://forums.plex.tv/t/kicked-back-to-select-user-after-every-click-in-pms-on-safari/943112)

<div class="topic-metadata">

**Author:** [@dopefish3d](https://forums.plex.tv/u/dopefish3d)\
**Replies:** 2\
**Last updated:** [September 20, 2026, 5:23pm UTC](https://forums.plex.tv/t/kicked-back-to-select-user-after-every-click-in-pms-on-safari/943112 "2026-09-20T17:23:04Z")

</div>

Server Version#: 1.43.4.10903 Player Version#: N/A When using PMS via Safari on MacOS27 (at my local internal IP address, not via plex.tv), after every single click to navigate somewhere within my server, i am kicked o…

---

## [Fire TV stuck on Indirect/Relay, now no remote media will play. Server itself is reachable](https://forums.plex.tv/t/fire-tv-stuck-on-indirect-relay-now-no-remote-media-will-play-server-itself-is-reachable/943099)

<div class="topic-metadata">

**Author:** [@eddiebooze](https://forums.plex.tv/u/eddiebooze)\
**Replies:** 5\
**Last updated:** [September 20, 2026, 4:15pm UTC](https://forums.plex.tv/t/fire-tv-stuck-on-indirect-relay-now-no-remote-media-will-play-server-itself-is-reachable/943099 "2026-09-20T16:15:07Z")

</div>

Server Version#:1.43.4.10903 Player Version#: ??? I’m having a remote playback problem that I’ve already spent several hours troubleshooting, and I could use some help figuring out what is actually failing. Server: Pl…

---

## [Remote access down for Mac](https://forums.plex.tv/t/remote-access-down-for-mac/942772)

<div class="topic-metadata">

**Author:** [@hurler1234](https://forums.plex.tv/u/hurler1234)\
**Replies:** 2\
**Last updated:** [September 19, 2026, 3:48am UTC](https://forums.plex.tv/t/remote-access-down-for-mac/942772 "2026-09-19T03:48:43Z")

</div>

Server Version#:1.43.4.10903 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> First time in years Plex Remote access is not working, anyone else h…

---

## [Troubleshooting a Mac Server with constant buffering (Version 1.43.4.10903)](https://forums.plex.tv/t/troubleshooting-a-mac-server-with-constant-buffering-version-1-43-4-10903/943046)

<div class="topic-metadata">

**Author:** [@CloudDad](https://forums.plex.tv/u/CloudDad)\
**Replies:** 0\
**Last updated:** [September 18, 2026, 6:37pm UTC](https://forums.plex.tv/t/troubleshooting-a-mac-server-with-constant-buffering-version-1-43-4-10903/943046 "2026-09-18T18:37:19Z")

</div>

Server Version#: Version 1.43.4.10903 Player Version#: Version 4.160.0I I’m dealing with constant buffering and failure on my Plex Media Server for the past three months. Somehow it has gotten worse with my Plex Pass. …

---

## [Plex Files Unavailable but they’re not missing](https://forums.plex.tv/t/plex-files-unavailable-but-they-re-not-missing/888567)

<div class="topic-metadata">

**Author:** [@Speidel](https://forums.plex.tv/u/Speidel)\
**Replies:** 709\
**Last updated:** [September 17, 2026, 7:25pm UTC](https://forums.plex.tv/t/plex-files-unavailable-but-they-re-not-missing/888567 "2026-09-17T19:25:48Z")

</div>

Server Version#: 1.41.0.8992-8463ad060 Having a very unusual situation that I hope someone can shed light on. Updated to MacOS 15. I know. I know. Wait. But I ran a test on another machine to make sure everything worke…

---

## [MacOS 27 Golden Gate issues](https://forums.plex.tv/t/macos-27-golden-gate-issues/942991)

<div class="topic-metadata">

**Author:** [@plcn\_1](https://forums.plex.tv/u/plcn_1)\
**Replies:** 5\
**Last updated:** [September 17, 2026, 5:53pm UTC](https://forums.plex.tv/t/macos-27-golden-gate-issues/942991 "2026-09-17T17:53:28Z")

</div>

Server Version#: 1.43.4.10903 Player Version#: 4.160.0 After upgrading my M1 Mac mini to MacOS 27, Plex says that some of my TV shows are missing. It only happens with TV shows that have accents in their filenames, lik…

---

## [PMS not starting](https://forums.plex.tv/t/pms-not-starting/942923)

<div class="topic-metadata">

**Author:** [@gjwentink](https://forums.plex.tv/u/gjwentink)\
**Replies:** 6\
**Last updated:** [September 16, 2026, 7:45pm UTC](https://forums.plex.tv/t/pms-not-starting/942923 "2026-09-16T19:45:21Z")

</div>

Server Version#: 1.43.4.10903 Player Version#: N/A So I am not completely tech savvy. As far as I know nothing changed on my computer. When I got to my computer today, PMS was not running. When I clicked to open it, it…

[Next page](https://forums.plex.tv/tag/server-mac/13.md?match_all_tags=true&page=1&tags%5B%5D=server-mac)
