# \#server-nvidia-shield

**URL:** https://forums.plex.tv/tag/server-nvidia-shield/18.md

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

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## [Cannot connect remotely and unable to connect to server remotely](https://forums.plex.tv/t/cannot-connect-remotely-and-unable-to-connect-to-server-remotely/943705)

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**Author:** [@csonik29](https://forums.plex.tv/u/csonik29)\
**Replies:** 0\
**Last updated:** [September 30, 2026, 8:19am UTC](https://forums.plex.tv/t/cannot-connect-remotely-and-unable-to-connect-to-server-remotely/943705 "2026-09-30T08:19:41Z")

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Server Version#:1.43.4.10903 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi, I had to reset my shield the other day and ever since then I hav…

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## [Plex staff: please check or reset plex.direct certificate for my nvidia shield server](https://forums.plex.tv/t/plex-staff-please-check-or-reset-plex-direct-certificate-for-my-nvidia-shield-server/943678)

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**Author:** [@marahplex](https://forums.plex.tv/u/marahplex)\
**Replies:** 4\
**Last updated:** [September 29, 2026, 7:49pm UTC](https://forums.plex.tv/t/plex-staff-please-check-or-reset-plex-direct-certificate-for-my-nvidia-shield-server/943678 "2026-09-29T19:49:12Z")

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Hi! I accidentally cleared my server’s configuration today, and now remote access doesn’t seem to work anymore. Setup PMS 1.43.4.10903 on NVIDIA Shield Manual port forward TCP 32400 → 32400 (router has no UPnP) What…

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## [Shield Pro won't stream any newly added media (error 4294967283)](https://forums.plex.tv/t/shield-pro-wont-stream-any-newly-added-media-error-4294967283/941176)

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**Author:** [@sentry1](https://forums.plex.tv/u/sentry1)\
**Replies:** 5\
**Last updated:** [September 27, 2026, 2:52am UTC](https://forums.plex.tv/t/shield-pro-wont-stream-any-newly-added-media-error-4294967283/941176 "2026-09-27T02:52:46Z")

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Server Version#:1.43.2.10687 Player Version#: Everything TL;DR: All of a sudden Plex won’t stream new content to any device. It will play content locally on the Nvidia Shield TV Pro that also runs the PMS, but not stre…

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## [New Update? Plex Defaults to Closed Captions, Can't Play Media - Shield](https://forums.plex.tv/t/new-update-plex-defaults-to-closed-captions-cant-play-media-shield/939104)

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**Author:** [@kveld3](https://forums.plex.tv/u/kveld3)\
**Replies:** 3\
**Last updated:** [September 25, 2026, 7:24pm UTC](https://forums.plex.tv/t/new-update-plex-defaults-to-closed-captions-cant-play-media-shield/939104 "2026-09-25T19:24:31Z")

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Server Version#: 1.43.2.10687-563d026ea I have to assume it is the newest Plex update because nothing else was changed on Shield before this issue arrive. I just want to turn off Closed Captions as the default for subt…

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## [Pms-android-tv sony-bravia audio](https://forums.plex.tv/t/pms-android-tv-sony-bravia-audio/943417)

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**Author:** [@Gilsantos1966](https://forums.plex.tv/u/Gilsantos1966)\
**Replies:** 0\
**Last updated:** [September 25, 2026, 1:19pm UTC](https://forums.plex.tv/t/pms-android-tv-sony-bravia-audio/943417 "2026-09-25T13:19:16Z")

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Subject: Android TV Client forces EAC3 transcoding on Sony Bravia 8 II QD-OLED (2025/2026 Model) Description: The official Plex app on my Sony Bravia 8 II QD-OLED (2025/2026) is forcing audio transcoding from EAC3 to A…

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## [OTA DVR UI seems to have inconsistencies to be fixed](https://forums.plex.tv/t/ota-dvr-ui-seems-to-have-inconsistencies-to-be-fixed/942749)

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**Author:** [@OldCprogrammer\_01](https://forums.plex.tv/u/OldCprogrammer_01)\
**Replies:** 0\
**Last updated:** [September 10, 2026, 9:10pm UTC](https://forums.plex.tv/t/ota-dvr-ui-seems-to-have-inconsistencies-to-be-fixed/942749 "2026-09-10T21:10:41Z")

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Server Version#: Version 1.43.4.10903 Player Version#: Windows Version 1.115.0.426-4e960a1d Tuner Make/Model: HDHR Flex 4K Guide/Lineup name: Standard Plex EPG Using XMLTV?: No Channel number/Name: Any I use OTA …

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## [OTA DVR not deleting watched shows](https://forums.plex.tv/t/ota-dvr-not-deleting-watched-shows/940428)

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**Author:** [@OldCprogrammer\_01](https://forums.plex.tv/u/OldCprogrammer_01)\
**Replies:** 5\
**Last updated:** [September 10, 2026, 8:45pm UTC](https://forums.plex.tv/t/ota-dvr-not-deleting-watched-shows/940428 "2026-09-10T20:45:54Z")

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Server Version#: 1.43.2.10687 (Nvidia Shield) Player Version#: 1.112.0.359-0d79a49f (Windows 11) and 10.30.8.4222 (Android TV) Tuner Make/Model: HDHR Flex 4K Guide/Lineup name: Standard Using XMLTV?: No Channel…

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## [Bug - Nvidia Shield client consistently jumps "up" many rows of library when returning from item](https://forums.plex.tv/t/bug-nvidia-shield-client-consistently-jumps-up-many-rows-of-library-when-returning-from-item/870450)

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**Author:** [@dringger](https://forums.plex.tv/u/dringger)\
**Replies:** 29\
**Last updated:** [September 4, 2026, 10:22pm UTC](https://forums.plex.tv/t/bug-nvidia-shield-client-consistently-jumps-up-many-rows-of-library-when-returning-from-item/870450 "2026-09-04T22:22:40Z")

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Hello, I’m having a similar issue to this post: (Nvidia shield Plex client library scrolling jumps to top) Basically, whenever I am browsing my library on the Nvidia Shield, after I navigate into one of the movies, and…

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## [Live TV will not play on FirestickHD](https://forums.plex.tv/t/live-tv-will-not-play-on-firestickhd/942309)

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**Author:** [@mpr457](https://forums.plex.tv/u/mpr457)\
**Replies:** 9\
**Last updated:** [August 31, 2026, 8:45pm UTC](https://forums.plex.tv/t/live-tv-will-not-play-on-firestickhd/942309 "2026-08-31T20:45:22Z")

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Server Version#:NVidia Shield Player Version#: Firestick 4k Since a recent Plex update I am unable to play NVidia Shield Server Live TV on my Firestick 4k clients. This problem is only apparent when using the Plex Serv…

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## [Media server fails to start and cant be started](https://forums.plex.tv/t/media-server-fails-to-start-and-cant-be-started/942047)

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**Author:** [@dera165](https://forums.plex.tv/u/dera165)\
**Replies:** 0\
**Last updated:** [August 23, 2026, 11:11pm UTC](https://forums.plex.tv/t/media-server-fails-to-start-and-cant-be-started/942047 "2026-08-23T23:11:11Z")

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HOW WOULD I KNOW, PLAY STORE DOESNT TELL US#: HOW WOULD I KNOW PLAY STORE DOESNT TELL US#: Randomly server just refuses to start upon reboot. It cant be started. Entire libraries gone and have to be re-created. Have…

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## [PMS can't acquire certificate — persistent "API rate limit exceeded" (429, code 1003)](https://forums.plex.tv/t/pms-cant-acquire-certificate-persistent-api-rate-limit-exceeded-429-code-1003/941675)

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**Author:** [@sune\_ku](https://forums.plex.tv/u/sune_ku)\
**Replies:** 2\
**Last updated:** [August 15, 2026, 2:24pm UTC](https://forums.plex.tv/t/pms-cant-acquire-certificate-persistent-api-rate-limit-exceeded-429-code-1003/941675 "2026-08-15T14:24:00Z")

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My server can’t acquire its TLS certificate because the CSR upload to plex.tv is being rate-limited, and the limit isn’t clearing on its own. I believe I need a server-side reset. Server details Server name: SHIELD Ma…

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## [Nvidia Shield Pro Plex server doesn't add music](https://forums.plex.tv/t/nvidia-shield-pro-plex-server-doesnt-add-music/941659)

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**Author:** [@playbass93](https://forums.plex.tv/u/playbass93)\
**Replies:** 0\
**Last updated:** [August 14, 2026, 4:12pm UTC](https://forums.plex.tv/t/nvidia-shield-pro-plex-server-doesnt-add-music/941659 "2026-08-14T16:12:23Z")

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Server Version#:1.43.3.10861 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi, i have an issue with my Plex Server form Nvidia shield pro. Tod…

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## [PC Keeps losing connection to Plex Server on Nvidia Shield Pro](https://forums.plex.tv/t/pc-keeps-losing-connection-to-plex-server-on-nvidia-shield-pro/939673)

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**Author:** [@erosenbluh](https://forums.plex.tv/u/erosenbluh)\
**Replies:** 4\
**Last updated:** [August 10, 2026, 7:24pm UTC](https://forums.plex.tv/t/pc-keeps-losing-connection-to-plex-server-on-nvidia-shield-pro/939673 "2026-08-10T19:24:14Z")

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In the last few weeks my PC will lose it’s connection to the Plex Server that’s on my Nvidia Shield Pro, but I still remain connected to the media drive that’s connected to the Shield. It happens several times a day. My…

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## [App.plex.tv is unable to connect to "SHIELD Android TV" securely](https://forums.plex.tv/t/app-plex-tv-is-unable-to-connect-to-shield-android-tv-securely/941347)

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**Author:** [@ben\_bern](https://forums.plex.tv/u/ben_bern)\
**Replies:** 1\
**Last updated:** [August 6, 2026, 7:50am UTC](https://forums.plex.tv/t/app-plex-tv-is-unable-to-connect-to-shield-android-tv-securely/941347 "2026-08-06T07:50:13Z")

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Server Version#: 1.43.2.10687-563d026ea Player Version#: Plex for Android \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Let me start by saying I’m new to this s…

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## [Please delete accidental account](https://forums.plex.tv/t/please-delete-accidental-account/941279)

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**Author:** [@OldCprogrammer\_01](https://forums.plex.tv/u/OldCprogrammer_01)\
**Replies:** 2\
**Last updated:** [August 3, 2026, 8:28pm UTC](https://forums.plex.tv/t/please-delete-accidental-account/941279 "2026-08-03T20:28:01Z")

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Somehow I accidentally created a second account with the wrong email address. The account identity is “jsve403”. Can you delete it please?

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## [App.plex.tv is unable to connect to "Server name" securely](https://forums.plex.tv/t/app-plex-tv-is-unable-to-connect-to-server-name-securely/940575)

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**Author:** [@samol187](https://forums.plex.tv/u/samol187)\
**Replies:** 4\
**Last updated:** [July 26, 2026, 8:15am UTC](https://forums.plex.tv/t/app-plex-tv-is-unable-to-connect-to-server-name-securely/940575 "2026-07-26T08:15:22Z")

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Server Version#: v1.43.2.10687 Plex is only working locally since a few days. I have restarted the server but still the same issue. I have seen similar topics where the reset of the cert solved the issue. Can you please…

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## [Live TV always transcodes (Generic profile), buffers every 15–20 seconds on all clients](https://forums.plex.tv/t/live-tv-always-transcodes-generic-profile-buffers-every-15-20-seconds-on-all-clients/940774)

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**Author:** [@Uleemon](https://forums.plex.tv/u/Uleemon)\
**Replies:** 5\
**Last updated:** [July 19, 2026, 2:52pm UTC](https://forums.plex.tv/t/live-tv-always-transcodes-generic-profile-buffers-every-15-20-seconds-on-all-clients/940774 "2026-07-19T14:52:07Z")

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Live TV buffers every 15–20 seconds on all clients. The dashboard shows that it’s transcoding even when it shouldn’t be necessary. (HDHomeRun app can play the same MPEG-2 stream without issue.) 1080i (MPEG2VIDEO) ↓ 1080…

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## [Automatic sign-in's off does not work on Nvidia Shield Pro's android player =\> authorization issue](https://forums.plex.tv/t/automatic-sign-ins-off-does-not-work-on-nvidia-shield-pros-android-player-authorization-issue/940613)

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**Author:** [@ugyes](https://forums.plex.tv/u/ugyes)\
**Replies:** 0\
**Last updated:** [July 14, 2026, 11:40am UTC](https://forums.plex.tv/t/automatic-sign-ins-off-does-not-work-on-nvidia-shield-pros-android-player-authorization-issue/940613 "2026-07-14T11:40:41Z")

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Server Version#: 1.43.2.10687 Player Version#: 10.30.8.4222 Hello, I’m having an issue with my Nvidia Shield Pro (2019): the “automatic sign-in off” feature in Plex isn’t working. I set it up so that each person has …

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## [Trouble loading libraries](https://forums.plex.tv/t/trouble-loading-libraries/940165)

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**Author:** [@paulnen](https://forums.plex.tv/u/paulnen)\
**Replies:** 22\
**Last updated:** [July 1, 2026, 1:32pm UTC](https://forums.plex.tv/t/trouble-loading-libraries/940165 "2026-07-01T13:32:32Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> New to plex so patience please. Created a music library off a ssd drive plugged …

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## [Auto-Sync subtitles missing for NVIDIA shield plex server](https://forums.plex.tv/t/auto-sync-subtitles-missing-for-nvidia-shield-plex-server/940088)

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**Author:** [@darkstarmike](https://forums.plex.tv/u/darkstarmike)\
**Replies:** 1\
**Last updated:** [June 28, 2026, 9:59am UTC](https://forums.plex.tv/t/auto-sync-subtitles-missing-for-nvidia-shield-plex-server/940088 "2026-06-28T09:59:19Z")

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The android plex player has the option for auto sync subtitles but the actual feature is missing from the android plex server if you go by these instructions, can you see if it just got forgotten in the newer builds? Pl…

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## [Error Occurred - Decoder init failed on all OTA channels](https://forums.plex.tv/t/error-occurred-decoder-init-failed-on-all-ota-channels/939974)

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**Author:** [@OldCprogrammer\_01](https://forums.plex.tv/u/OldCprogrammer_01)\
**Replies:** 0\
**Last updated:** [June 24, 2026, 6:12pm UTC](https://forums.plex.tv/t/error-occurred-decoder-init-failed-on-all-ota-channels/939974 "2026-06-24T18:12:07Z")

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Server Version#: 1.43.2.10687 Player Version#: Android Phone Client 2026.11.0 Tuner Make/Model: HDHomeRun Flex 4k Guide/Lineup name: Regular Plex EPG Using XMLTV?: No Channel number/Name: ALL Plex Pass user. When …

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## [How to use Shield + Plexamp + Android Auto](https://forums.plex.tv/t/how-to-use-shield-plexamp-android-auto/939314)

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**Author:** [@OldCprogrammer\_01](https://forums.plex.tv/u/OldCprogrammer_01)\
**Replies:** 6\
**Last updated:** [June 23, 2026, 8:59pm UTC](https://forums.plex.tv/t/how-to-use-shield-plexamp-android-auto/939314 "2026-06-23T20:59:20Z")

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Server Version#: Shield Server 1.43.2.10687 Player Version#: Android Phone Client 2026.9.0 I have Plex running on an Nvidia Shield Pro 2019. I currently use it basically as an OTA DVR. I have an external SSD connected…

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## [Trying to fix remote access](https://forums.plex.tv/t/trying-to-fix-remote-access/939928)

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**Author:** [@deadb66](https://forums.plex.tv/u/deadb66)\
**Replies:** 0\
**Last updated:** [June 23, 2026, 9:50am UTC](https://forums.plex.tv/t/trying-to-fix-remote-access/939928 "2026-06-23T09:50:25Z")

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Good evening guys I have been trying to set up remote access on my Plex account and server all day. Initially I had remote access working via the relay connection but I wanted to try and have a slightly more direct and …

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## [Remote Access Not working from NAS & Shield but works on PC](https://forums.plex.tv/t/remote-access-not-working-from-nas-shield-but-works-on-pc/939752)

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**Author:** [@Stumpy72](https://forums.plex.tv/u/Stumpy72)\
**Replies:** 3\
**Last updated:** [June 17, 2026, 6:02pm UTC](https://forums.plex.tv/t/remote-access-not-working-from-nas-shield-but-works-on-pc/939752 "2026-06-17T18:02:11Z")

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Server Version#: WD MyCloud 1.43.0.10492 Shield 1.43.2.10687 PC 1.42.2.10156 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I Have 3 PLEX server…

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## [PlexAmp crashes with Android Auto](https://forums.plex.tv/t/plexamp-crashes-with-android-auto/939729)

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**Author:** [@OldCprogrammer\_01](https://forums.plex.tv/u/OldCprogrammer_01)\
**Replies:** 0\
**Last updated:** [June 15, 2026, 10:03pm UTC](https://forums.plex.tv/t/plexamp-crashes-with-android-auto/939729 "2026-06-15T22:03:42Z")

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I just set up PlexAmp last week on my Nvidia Shield Plex server, and got it working over Tailscale to my phone and Android Auto in my car (2017 Accord). I enjoyed listening to my music library for hours on road trip. I…

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## [Dashboard shows zero remote traffic while using Relay to play DVR recordings](https://forums.plex.tv/t/dashboard-shows-zero-remote-traffic-while-using-relay-to-play-dvr-recordings/939311)

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**Author:** [@OldCprogrammer\_01](https://forums.plex.tv/u/OldCprogrammer_01)\
**Replies:** 0\
**Last updated:** [May 31, 2026, 8:48pm UTC](https://forums.plex.tv/t/dashboard-shows-zero-remote-traffic-while-using-relay-to-play-dvr-recordings/939311 "2026-05-31T20:48:44Z")

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Shield Plex Server Version 1.43.2.10687 Windows Client Version 1.112.0.359-0d79a49f Android Phone Client 2026.9.0 I have Plex running on a Shield 2019 Pro and use it primarily for OTA DVR. I’m behind CGNAT so remote …

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## [Plex keeps crashing on my NVIDIA Shield](https://forums.plex.tv/t/plex-keeps-crashing-on-my-nvidia-shield/939279)

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**Author:** [@Leoncowboy4life](https://forums.plex.tv/u/Leoncowboy4life)\
**Replies:** 0\
**Last updated:** [May 30, 2026, 1:24pm UTC](https://forums.plex.tv/t/plex-keeps-crashing-on-my-nvidia-shield/939279 "2026-05-30T13:24:37Z")

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My Plex media server keeps crashing I can’t navigate the menu to watch anything before it crashes?

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## [Buffer overflows in Plex Commercial Skipper](https://forums.plex.tv/t/buffer-overflows-in-plex-commercial-skipper/935638)

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**Author:** [@Gloppie](https://forums.plex.tv/u/Gloppie)\
**Replies:** 31\
**Last updated:** [May 21, 2026, 5:55am UTC](https://forums.plex.tv/t/buffer-overflows-in-plex-commercial-skipper/935638 "2026-05-21T05:55:30Z")

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Server Version#: ALL I tried to reach out to your bug bounty, but you ignored me. \>\>\> Source unpacked in /var/tmp/portage/media-tv/Comskip-0\_p20250418/work \>\>\> Preparing source in /var/tmp/portage/media-tv/Comskip-0\_p2…

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## [Plexamp Works on WiFi via Tailscale but Not on Cellular](https://forums.plex.tv/t/plexamp-works-on-wifi-via-tailscale-but-not-on-cellular/938958)

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**Author:** [@rcra2](https://forums.plex.tv/u/rcra2)\
**Replies:** 0\
**Last updated:** [May 19, 2026, 8:21pm UTC](https://forums.plex.tv/t/plexamp-works-on-wifi-via-tailscale-but-not-on-cellular/938958 "2026-05-19T20:21:32Z")

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Server Version#: Plex Media Server 1.43.1.10611 Player Version#: Plexamp 4.12.4 iPhone 15 Pro Max / iOS Version 26.3.1 (a) I recently downloaded Plexamp and started streaming music on my home network with no issues. T…

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## [(Solved) PMS 1.43.1.10611 (smb) not registering datastreams properly](https://forums.plex.tv/t/solved-pms-1-43-1-10611-smb-not-registering-datastreams-properly/938065)

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**Author:** [@riitv](https://forums.plex.tv/u/riitv)\
**Replies:** 1\
**Last updated:** [April 22, 2026, 3:46pm UTC](https://forums.plex.tv/t/solved-pms-1-43-1-10611-smb-not-registering-datastreams-properly/938065 "2026-04-22T15:46:29Z")

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Server Version#:1.43.1.10611 (smb) I updated my Plex server to the above version late Wednesday, and since then nothing recorded or manually added has been playable (that has since changed and they are all playing, but…

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