# \#server-qnap **URL:** https://forums.plex.tv/tag/server-qnap/23.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [DV AVI transcoding regression in PMS 1.43.x on QNAP — works in 1.42.2.10156](https://forums.plex.tv/t/dv-avi-transcoding-regression-in-pms-1-43-x-on-qnap-works-in-1-42-2-10156/943532)
**Author:** [@RM4G](https://forums.plex.tv/u/RM4G)\ **Replies:** 1\ **Last updated:** [September 27, 2026, 6:24pm UTC](https://forums.plex.tv/t/dv-avi-transcoding-regression-in-pms-1-43-x-on-qnap-works-in-1-42-2-10156/943532 "2026-09-27T18:24:02Z")
Server Version#: 1.43.4.10903 Player Version#: Plex iOS app on iPad, current version QNAP: TS-464 I have a library of DV AVI home-movie files that played correctly in Plex before upgrading Plex Media Server to the 1.4… --- ## [Remote access stopped working (shows accessible)](https://forums.plex.tv/t/remote-access-stopped-working-shows-accessible/943481)
**Author:** [@Vojto](https://forums.plex.tv/u/Vojto)\ **Replies:** 2\ **Last updated:** [September 27, 2026, 6:35am UTC](https://forums.plex.tv/t/remote-access-stopped-working-shows-accessible/943481 "2026-09-27T06:35:21Z")
Server Version#: 1.42.2.10156 Player Version#: Web player and android 10.26.0.2578 Plex Pass user. Remote access says it’s “Fully accessible outside your network”. Let me start by saying that absolutely nothing chang… --- ## [Plex server on QNAS will not stream even if connected locally after update to Version 1.43.4.10903](https://forums.plex.tv/t/plex-server-on-qnas-will-not-stream-even-if-connected-locally-after-update-to-version-1-43-4-10903/943248)
**Author:** [@Chromeronin](https://forums.plex.tv/u/Chromeronin)\ **Replies:** 3\ **Last updated:** [September 24, 2026, 1:30am UTC](https://forums.plex.tv/t/plex-server-on-qnas-will-not-stream-even-if-connected-locally-after-update-to-version-1-43-4-10903/943248 "2026-09-24T01:30:13Z")
Server Version#:1.43.4.109 Player Version#:4.160.0 Though unable to stream on any device. After updating my Plex server all connections failed to stream even when connected to the local network AND the Remote Access f… --- ## [Remote Access keeps dropping out](https://forums.plex.tv/t/remote-access-keeps-dropping-out/943274)
**Author:** [@sandgand](https://forums.plex.tv/u/sandgand)\ **Replies:** 1\ **Last updated:** [September 23, 2026, 3:52pm UTC](https://forums.plex.tv/t/remote-access-keeps-dropping-out/943274 "2026-09-23T15:52:59Z")
Hi, My remote access keeps dropping out, this started over a week ago - around the time I updated plex. I have my plex on a qnap server and haven’t had this issue before. I have turned on “Manually specify public port”… --- ## [PlexMediaServer-1.43.3.10768 and Samsung-TV is a NoGo!](https://forums.plex.tv/t/plexmediaserver-1-43-3-10768-and-samsung-tv-is-a-nogo/939961)
**Author:** [@Qtip](https://forums.plex.tv/u/Qtip)\ **Replies:** 14\ **Last updated:** [September 22, 2026, 10:08am UTC](https://forums.plex.tv/t/plexmediaserver-1-43-3-10768-and-samsung-tv-is-a-nogo/939961 "2026-09-22T10:08:57Z")
Server Version#:1.43.3.10768 Player Version#:594.1 There is an issue with this server version involving my Samsung Smart TV (QN90C, 2023 model, Tizen 9). The server identifies this TV as “remote,” even though nothing… --- ## [Plex Media Server Intermittently Crashing](https://forums.plex.tv/t/plex-media-server-intermittently-crashing/942924)
**Author:** [@AmazingRando24](https://forums.plex.tv/u/AmazingRando24)\ **Replies:** 3\ **Last updated:** [September 15, 2026, 8:54pm UTC](https://forums.plex.tv/t/plex-media-server-intermittently-crashing/942924 "2026-09-15T20:54:59Z")
Server Version#: 1.43.4.10903 Player Version#: N/A This is the third random instance I’ve had of a PMS crash. It went down for several hours today. These are logs after restart. It went down once last weekend, and I th… --- ## [Server becomes unavailable after starting a media scan, plus more symptoms outlined below](https://forums.plex.tv/t/server-becomes-unavailable-after-starting-a-media-scan-plus-more-symptoms-outlined-below/942496)
**Author:** [@clfairman\_gmail.com](https://forums.plex.tv/u/clfairman_gmail.com)\ **Replies:** 2\ **Last updated:** [September 15, 2026, 8:31pm UTC](https://forums.plex.tv/t/server-becomes-unavailable-after-starting-a-media-scan-plus-more-symptoms-outlined-below/942496 "2026-09-15T20:31:47Z")
Server Version#: 1.43.3 Player Version#: symptoms appear on multiple players (i.e., Windows, AppleTV) This problem began with version 1.42.2. The server is running on a QNAP NAS (TS-1673AU-RP) running QTS 5.2.10.3577. … --- ## [Can't upgrade to PlexMediaServer-1.43.3.10828-00f62d37d-x86\_64.qpkg](https://forums.plex.tv/t/cant-upgrade-to-plexmediaserver-1-43-3-10828-00f62d37d-x86-64-qpkg/940628)
**Author:** [@unrequited](https://forums.plex.tv/u/unrequited)\ **Replies:** 17\ **Last updated:** [September 15, 2026, 7:46pm UTC](https://forums.plex.tv/t/cant-upgrade-to-plexmediaserver-1-43-3-10828-00f62d37d-x86-64-qpkg/940628 "2026-09-15T19:46:21Z")
Server Version#:1.43.2 Trying to upgrade to PlexMediaServer-1.43.3.10828-00f62d37d-x86\_64.qpkg even though I have “Allow installation of applications without a valid digital signature” already turned on from the last up… --- ## [Cannot reach the retry button on my Smartphone](https://forums.plex.tv/t/cannot-reach-the-retry-button-on-my-smartphone/942912)
**Author:** [@Qtip](https://forums.plex.tv/u/Qtip)\ **Replies:** 0\ **Last updated:** [September 15, 2026, 4:12pm UTC](https://forums.plex.tv/t/cannot-reach-the-retry-button-on-my-smartphone/942912 "2026-09-15T16:12:11Z")
Server Version#:1.43.4 Player Version#:2026.18.0 Since my posting, where the server only becomes accessible on the second attempt hasn’t been fixed yet, it would be nice if I could at least reach the “Retry” button: … --- ## [Remote Access no longer working...at all! (Relay as well)](https://forums.plex.tv/t/remote-access-no-longer-working-at-all-relay-as-well/942518)
**Author:** [@Chumbo](https://forums.plex.tv/u/Chumbo)\ **Replies:** 17\ **Last updated:** [September 5, 2026, 7:47am UTC](https://forums.plex.tv/t/remote-access-no-longer-working-at-all-relay-as-well/942518 "2026-09-05T07:47:14Z")
Server Version#: 1.43.3.10896 Player Version#:2026.17.0 (971050413 (Android) QNAP NAS TS-253D: QTS 5.2.10.3577 (31/07/2026) Remote Access has always been somewhat erratic but lately, I just can’t get it to work at all… --- ## [Fire TV 2-Series HDD32N200A TV will not connect to Plex server](https://forums.plex.tv/t/fire-tv-2-series-hdd32n200a-tv-will-not-connect-to-plex-server/942213)
**Author:** [@NoMax01](https://forums.plex.tv/u/NoMax01)\ **Replies:** 0\ **Last updated:** [August 28, 2026, 3:46pm UTC](https://forums.plex.tv/t/fire-tv-2-series-hdd32n200a-tv-will-not-connect-to-plex-server/942213 "2026-08-28T15:46:46Z")
Hello, We have a Fire TV 2-Series with Plex app installed and it will not connect to the plex server. Server shows as offline. All the posts I’ve seen regarding this issue state that I should go into the Plex App on the… --- ## ["You do not have access to this server" / Unauthenticated error on QNAP NAS](https://forums.plex.tv/t/you-do-not-have-access-to-this-server-unauthenticated-error-on-qnap-nas/941791)
**Author:** [@nasjordan](https://forums.plex.tv/u/nasjordan)\ **Replies:** 1\ **Last updated:** [August 18, 2026, 11:48am UTC](https://forums.plex.tv/t/you-do-not-have-access-to-this-server-unauthenticated-error-on-qnap-nas/941791 "2026-08-18T11:48:44Z")
Hi everyone, I had a perfectly working Plex server running on a QNAP NAS. The NAS was recently rebooted, and since then, I can no longer access Plex. Whenever I try to launch it on the NAS, it throws the following error… --- ## [Folder view of my music library on a QNAP NAS](https://forums.plex.tv/t/folder-view-of-my-music-library-on-a-qnap-nas/941750)
**Author:** [@davidb760](https://forums.plex.tv/u/davidb760)\ **Replies:** 1\ **Last updated:** [August 17, 2026, 3:08pm UTC](https://forums.plex.tv/t/folder-view-of-my-music-library-on-a-qnap-nas/941750 "2026-08-17T15:08:49Z")
I recently bought a QNAP NAS. I installed Plex but it sorted my music into 13028 individual tracks. I previously used a WD NAS and used Plex to access my the folder organisation and this worked OK. I have 13 folders orga… --- ## [EOSL Notice: ChuckPa - Transition to Legacy Support Mode](https://forums.plex.tv/t/eosl-notice-chuckpa-transition-to-legacy-support-mode/936513)
**Author:** [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Replies:** 121\ **Last updated:** [August 16, 2026, 5:01am UTC](https://forums.plex.tv/t/eosl-notice-chuckpa-transition-to-legacy-support-mode/936513 "2026-08-16T05:01:53Z")
ALL: To this crazy community I’ve called home for the past decade: I’m writing to let you all know that I’m announcing EOSL (End of Service Life) as Support and Development Engineer effective 28-Feb-2026. After more th… --- ## [Remote access not working](https://forums.plex.tv/t/remote-access-not-working/941693)
**Author:** [@Traviscookerr](https://forums.plex.tv/u/Traviscookerr)\ **Replies:** 8\ **Last updated:** [August 16, 2026, 3:29am UTC](https://forums.plex.tv/t/remote-access-not-working/941693 "2026-08-16T03:29:10Z")
Server Version#: 1.43.3.10861 Player Version#: 4.160.0 I have a Qnap TVS-h874x and starting last night my remote access has stopped working. Did try switching to the manually public port 32400 and still nothing. Anyon… --- ## [Install current version on QNAP](https://forums.plex.tv/t/install-current-version-on-qnap/941651)
**Author:** [@servic662](https://forums.plex.tv/u/servic662)\ **Replies:** 8\ **Last updated:** [August 14, 2026, 4:47pm UTC](https://forums.plex.tv/t/install-current-version-on-qnap/941651 "2026-08-14T16:47:10Z")
Server Version#: Current Player Version#: Hi everyone, This is my first post on this forum. I bought a QNAP 233. This is also my first QNAP NAS. Before this, I always used Synology. Now I’ve installed Plex from the A… --- ## [Crash during video playback in original quality using mobile data](https://forums.plex.tv/t/crash-during-video-playback-in-original-quality-using-mobile-data/941521)
**Author:** [@Qtip](https://forums.plex.tv/u/Qtip)\ **Replies:** 0\ **Last updated:** [August 10, 2026, 1:49pm UTC](https://forums.plex.tv/t/crash-during-video-playback-in-original-quality-using-mobile-data/941521 "2026-08-10T13:49:51Z")
Server Version#:1.43.3.10861 Player Version#:2026.15 I have my mobile phone (Samsung S25) set to 320p playback quality by default. If I switch to “Original Quality,” I no longer get an image, even though the server das… --- ## [Move Plex server from NAS to Intel NUC](https://forums.plex.tv/t/move-plex-server-from-nas-to-intel-nuc/941451)
**Author:** [@Chrisbogy](https://forums.plex.tv/u/Chrisbogy)\ **Replies:** 3\ **Last updated:** [August 9, 2026, 6:26pm UTC](https://forums.plex.tv/t/move-plex-server-from-nas-to-intel-nuc/941451 "2026-08-09T18:26:09Z")
Server Version#: 1.43.2.10687 Player Version#: latest Currently, I’m running Plex server on a QNAP TS-453D CPU: Intel Celeron J4125, up to 2700MHz (4 cores, 4 threads) Firmware: QTS 5.2.9.3499 RAM 16GB RAID5 Cache… --- ## [Anime Issues](https://forums.plex.tv/t/anime-issues/941456)
**Author:** [@jraymond\_tx](https://forums.plex.tv/u/jraymond_tx)\ **Replies:** 11\ **Last updated:** [August 9, 2026, 4:29pm UTC](https://forums.plex.tv/t/anime-issues/941456 "2026-08-09T16:29:44Z")
Server Version#:1.43.3.10861 Player Version#:1.112.0.359-0d79a49f \I’ve got an issue with Star Blazers 2202. I can’t … --- ## [Probelms with .plexmatch and unrecognized shows](https://forums.plex.tv/t/probelms-with-plexmatch-and-unrecognized-shows/941380)
**Author:** [@NicoleLiving](https://forums.plex.tv/u/NicoleLiving)\ **Replies:** 19\ **Last updated:** [August 9, 2026, 1:48am UTC](https://forums.plex.tv/t/probelms-with-plexmatch-and-unrecognized-shows/941380 "2026-08-09T01:48:38Z")
Server Version#: 1.43.3.10861 (and previous versions) Player Version#: 4.160.0? Hello everyone, I keep running into issues with the Plex TV Series agent when shows are not recognized correctly. Because of this, I star… --- ## [Why hasn't the QNAP Digital Signature issue been resolved (PlexMediaServer-1.43.2.10687)](https://forums.plex.tv/t/why-hasnt-the-qnap-digital-signature-issue-been-resolved-plexmediaserver-1-43-2-10687/939237)
**Author:** [@jacklail](https://forums.plex.tv/u/jacklail)\ **Replies:** 18\ **Last updated:** [August 6, 2026, 6:40pm UTC](https://forums.plex.tv/t/why-hasnt-the-qnap-digital-signature-issue-been-resolved-plexmediaserver-1-43-2-10687/939237 "2026-08-06T18:40:45Z")
Why after months and months has the digital signature issue not been resolved with QNAP? I don’t want to install apps without an valid digital signature and Plex just seems to be providing lame excuses. Just get it fix… --- ## [Question for Kinda A Unique Situation I Guess…](https://forums.plex.tv/t/question-for-kinda-a-unique-situation-i-guess/941352)
**Author:** [@NajSinger](https://forums.plex.tv/u/NajSinger)\ **Replies:** 5\ **Last updated:** [August 6, 2026, 5:55pm UTC](https://forums.plex.tv/t/question-for-kinda-a-unique-situation-i-guess/941352 "2026-08-06T17:55:12Z")
So I bought a pair of smart glasses (well, not really smart glasses) that allow me to see my phone’s display. I bought it specifically for use with Plex for when I travel since I’m on the go quite a bit. Everything works… --- ## [Plex 1.43.3.10828 Crashing Constantly QNAP](https://forums.plex.tv/t/plex-1-43-3-10828-crashing-constantly-qnap/941172)
**Author:** [@Snowfury](https://forums.plex.tv/u/Snowfury)\ **Replies:** 5\ **Last updated:** [August 6, 2026, 5:25am UTC](https://forums.plex.tv/t/plex-1-43-3-10828-crashing-constantly-qnap/941172 "2026-08-06T05:25:58Z")
Server Version#: 1.43.3.10828 Player Version#: various Having a fun issue with Plex. Last night whilst watching a show it just froze. Restarted the server app on my QNAP and it worked again for about 5 mins then stoppe… --- ## [Plex Mobile App does not show my Server. Only upon restart the player app](https://forums.plex.tv/t/plex-mobile-app-does-not-show-my-server-only-upon-restart-the-player-app/938617)
**Author:** [@Qtip](https://forums.plex.tv/u/Qtip)\ **Replies:** 6\ **Last updated:** [August 4, 2026, 12:19pm UTC](https://forums.plex.tv/t/plex-mobile-app-does-not-show-my-server-only-upon-restart-the-player-app/938617 "2026-08-04T12:19:58Z")
When I open the Plex app (the first time) on my phone (Galaxy S25, Andoid 16) using mobile data, I am not connected to my server. Only after closing and restarting the app does my server appear. This error has occurred … --- ## [Unable to connect to securely / Indirect](https://forums.plex.tv/t/unable-to-connect-to-securely-indirect/941285)
**Author:** [@Collin-L](https://forums.plex.tv/u/Collin-L)\ **Replies:** 3\ **Last updated:** [August 4, 2026, 7:19am UTC](https://forums.plex.tv/t/unable-to-connect-to-securely-indirect/941285 "2026-08-04T07:19:35Z")
Server Version#: 1.43.3.10828 Player Version#: 4.160.0 Plex Web A few months ago, a power outage affected my Qnap server running plex (UPS batteries were EOL and this is how I found out). When it booted back up Plex wa… --- ## [Created new folders on qnap, how to have them show as libraries in Plex?](https://forums.plex.tv/t/created-new-folders-on-qnap-how-to-have-them-show-as-libraries-in-plex/941263)
**Author:** [@adm4414](https://forums.plex.tv/u/adm4414)\ **Replies:** 4\ **Last updated:** [August 3, 2026, 1:24am UTC](https://forums.plex.tv/t/created-new-folders-on-qnap-how-to-have-them-show-as-libraries-in-plex/941263 "2026-08-03T01:24:44Z")
I have created several new folders in my qnap with new videos in them. They do not show up in libraries in my qnap Plex. How do have them show up please? Oz --- ## [Poor bitrate to remote streamers](https://forums.plex.tv/t/poor-bitrate-to-remote-streamers/941059)
**Author:** [@webminster](https://forums.plex.tv/u/webminster)\ **Replies:** 2\ **Last updated:** [July 27, 2026, 12:30am UTC](https://forums.plex.tv/t/poor-bitrate-to-remote-streamers/941059 "2026-07-27T00:30:20Z")
Server Version#: 1.43.3.10828 Am having chronic issues with users streaming Blu Ray content fro my server. The server is showing fully accessible to remote users, and the internet bandwidth is set to 35 mbps (my upload… --- ## [Unauthorized - You don't have access to this server](https://forums.plex.tv/t/unauthorized-you-dont-have-access-to-this-server/940844)
**Author:** [@pedro\_1700](https://forums.plex.tv/u/pedro_1700)\ **Replies:** 18\ **Last updated:** [July 21, 2026, 4:02pm UTC](https://forums.plex.tv/t/unauthorized-you-dont-have-access-to-this-server/940844 "2026-07-21T16:02:54Z")
Server Version#: 1.43.3 Player Version#: Hello, I need assistance with a critical issue affecting Plex Media Server running on a QNAP NAS. The server starts normally and all Plex processes are running, but the file: P… --- ## [Do not have the authority to claim plex server](https://forums.plex.tv/t/do-not-have-the-authority-to-claim-plex-server/940708)
**Author:** [@wan1011](https://forums.plex.tv/u/wan1011)\ **Replies:** 1\ **Last updated:** [July 17, 2026, 5:53pm UTC](https://forums.plex.tv/t/do-not-have-the-authority-to-claim-plex-server/940708 "2026-07-17T17:53:21Z")
After multiple system and software resets, I still do not have the authority to claim the newly installed plex server，The installation of the equipment is by QNAP.tvs—h874. The installation method is the official qpkg ap… --- ## [QNAP certificate missing — CSR request returns 429 — backend reset requested](https://forums.plex.tv/t/qnap-certificate-missing-csr-request-returns-429-backend-reset-requested/940694)
**Author:** [@Overhung](https://forums.plex.tv/u/Overhung)\ **Replies:** 2\ **Last updated:** [July 16, 2026, 9:52pm UTC](https://forums.plex.tv/t/qnap-certificate-missing-csr-request-returns-429-backend-reset-requested/940694 "2026-07-16T21:52:26Z")
Hello, Could a Plex team member please reset the certificate/CSR state for my Plex Media Server? Platform: QNAP, native Plex QPKG manually installed from the Plex website Plex Media Server version: 1.43.3.10828-00f62d… [Next page](https://forums.plex.tv/tag/server-qnap/23.md?match_all_tags=true&page=1&tags%5B%5D=server-qnap)