# \#server-truenas **URL:** https://forums.plex.tv/tag/server-truenas/169.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [\[Bug\] AMD VAAPI: green cast / no red when encoding software-decoded sources (XviD) — missing nv12](https://forums.plex.tv/t/bug-amd-vaapi-green-cast-no-red-when-encoding-software-decoded-sources-xvid-missing-nv12/942921)
**Author:** [@djk622](https://forums.plex.tv/u/djk622)\ **Replies:** 0\ **Last updated:** [September 15, 2026, 6:34pm UTC](https://forums.plex.tv/t/bug-amd-vaapi-green-cast-no-red-when-encoding-software-decoded-sources-xvid-missing-nv12/942921 "2026-09-15T18:34:29Z")
Server Version#: 1.43.4.10903-e5521bd8c (official plexinc/pms-docker:plexpass image) Player Version#: n/a — server-side output bug, reproduced identically on Roku, Plex Web and Plex for Windows Environment TrueNAS SCA… --- ## [Can not log in or claim server/remote access](https://forums.plex.tv/t/can-not-log-in-or-claim-server-remote-access/942415)
**Author:** [@darkkent8](https://forums.plex.tv/u/darkkent8)\ **Replies:** 1\ **Last updated:** [September 4, 2026, 10:14pm UTC](https://forums.plex.tv/t/can-not-log-in-or-claim-server-remote-access/942415 "2026-09-04T22:14:16Z")
Hi all, I’m really not sure what’s going on, but I’ve been having issues claiming my server for a while now, despite it working perfectly for a long time before. When I click “Claim Server”, it loads for a while and th… --- ## [Failed to retrieve certificate from plex.tv: 409 after server reclaim](https://forums.plex.tv/t/failed-to-retrieve-certificate-from-plex-tv-409-after-server-reclaim/942128)
**Author:** [@narchymaster](https://forums.plex.tv/u/narchymaster)\ **Replies:** 2\ **Last updated:** [August 26, 2026, 10:33am UTC](https://forums.plex.tv/t/failed-to-retrieve-certificate-from-plex-tv-409-after-server-reclaim/942128 "2026-08-26T10:33:26Z")
Server Version#: 1.43.4.10903-e5521bd8c Player Version#: Plex Web (app.plex.tv) Hi, I’m running Plex Media Server on TrueNAS SCALE using Docker. After changing/resetting my Plex account password, I had to reclaim my … --- ## [Buffering Issues During Remote Play](https://forums.plex.tv/t/buffering-issues-during-remote-play/941898)
**Author:** [@Slanverse](https://forums.plex.tv/u/Slanverse)\ **Replies:** 2\ **Last updated:** [August 21, 2026, 11:42pm UTC](https://forums.plex.tv/t/buffering-issues-during-remote-play/941898 "2026-08-21T23:42:36Z")
Server Version#: 1.43.3.10896 Player Version#: 4.160.0 Hi. I’m experiencing excessive buffering and poor network performance during remote play. I think this is a remote play networking specific issue and not an issue … --- ## [EOSL Notice: ChuckPa - Transition to Legacy Support Mode](https://forums.plex.tv/t/eosl-notice-chuckpa-transition-to-legacy-support-mode/936513)
**Author:** [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Replies:** 121\ **Last updated:** [August 16, 2026, 5:01am UTC](https://forums.plex.tv/t/eosl-notice-chuckpa-transition-to-legacy-support-mode/936513 "2026-08-16T05:01:53Z")
ALL: To this crazy community I’ve called home for the past decade: I’m writing to let you all know that I’m announcing EOSL (End of Service Life) as Support and Development Engineer effective 28-Feb-2026. After more th… --- ## [EAC3 transcoding broken Aug 10 — EAE worker spawns but idles (Plex Pass, TrueNAS Docker)](https://forums.plex.tv/t/eac3-transcoding-broken-aug-10-eae-worker-spawns-but-idles-plex-pass-truenas-docker/941577)
**Author:** [@udit\_kumar](https://forums.plex.tv/u/udit_kumar)\ **Replies:** 8\ **Last updated:** [August 15, 2026, 8:14am UTC](https://forums.plex.tv/t/eac3-transcoding-broken-aug-10-eae-worker-spawns-but-idles-plex-pass-truenas-docker/941577 "2026-08-15T08:14:59Z")
Server Version#: 1.43.3.10861-07dfddaeb · OS: TrueNAS SCALE Docker (plexinc/pms-docker) · Player: all clients requiring transcode · Account: Plex Pass, \ Symptom since Aug 10 ~23:00: every EAC3 tra… --- ## [Reinstalled truenas and now can't get Plex to set up new server or find old server](https://forums.plex.tv/t/reinstalled-truenas-and-now-cant-get-plex-to-set-up-new-server-or-find-old-server/941583)
**Author:** [@robt707](https://forums.plex.tv/u/robt707)\ **Replies:** 0\ **Last updated:** [August 12, 2026, 12:24am UTC](https://forums.plex.tv/t/reinstalled-truenas-and-now-cant-get-plex-to-set-up-new-server-or-find-old-server/941583 "2026-08-12T00:24:41Z")
Server Version#: latest Player Version#: latest I recently reinstalled truenas due to some issues on the server and when I reinstalled plex it asked me to reclaim my server I stupidly deleted the old server and can’t g… --- ## [Possible transcoding bug?](https://forums.plex.tv/t/possible-transcoding-bug/940498)
**Author:** [@skipsinclair](https://forums.plex.tv/u/skipsinclair)\ **Replies:** 3\ **Last updated:** [July 10, 2026, 6:43pm UTC](https://forums.plex.tv/t/possible-transcoding-bug/940498 "2026-07-10T18:43:09Z")
Server Version#: 1.43.2.10687-563d026ea Player Version#: 4.159.0 Running on TrueNAS SCALE 25.10.3 on a MiniForum N5. GPU is AMD Phoenix / HawkPoint (780M), running the following: VAAPI AVI MPEG4 ASP (XviD) When wat… --- ## [Low Plex quality and some films not found](https://forums.plex.tv/t/low-plex-quality-and-some-films-not-found/939160)
**Author:** [@Xluca](https://forums.plex.tv/u/Xluca)\ **Replies:** 35\ **Last updated:** [July 4, 2026, 2:23pm UTC](https://forums.plex.tv/t/low-plex-quality-and-some-films-not-found/939160 "2026-07-04T14:23:34Z")
Server Version#: Player Version#: \ Hello, I just finished setting up my plex server via truenas scale 25 but plex… --- ## [\[SOLVED\] Plex HTPC, Managed account cant access media servers](https://forums.plex.tv/t/solved-plex-htpc-managed-account-cant-access-media-servers/939455)
**Author:** [@Christer\_o\_E](https://forums.plex.tv/u/Christer_o_E)\ **Replies:** 20\ **Last updated:** [June 9, 2026, 7:59pm UTC](https://forums.plex.tv/t/solved-plex-htpc-managed-account-cant-access-media-servers/939455 "2026-06-09T19:59:00Z")
Server Version#:1.3.10 Player Version#: 1.70.1.303-5bbf114f platform version#: 23.08 Togheter with my own account I have two managed accounts for my children. From web interface on a PC I can access all accounts OK. … --- ## [Sonic Analysis on FreeBSD](https://forums.plex.tv/t/sonic-analysis-on-freebsd/934360)
**Author:** [@llua](https://forums.plex.tv/u/llua)\ **Replies:** 1\ **Last updated:** [June 8, 2026, 12:37am UTC](https://forums.plex.tv/t/sonic-analysis-on-freebsd/934360 "2026-06-08T00:37:23Z")
Hello, The library used for sonic analysis, Essentia, has worked on freebsd since 2015 ( Add FreeBSD support by tungol · Pull Request #189 · MTG/essentia · GitHub ) and has been packaged in freebsd since 2022( FreshPor… --- ## [\[TrueNAS\] Conversion failed. A required codec could not be found or failed to install](https://forums.plex.tv/t/truenas-conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/939436)
**Author:** [@MikeSanGi](https://forums.plex.tv/u/MikeSanGi)\ **Replies:** 0\ **Last updated:** [June 6, 2026, 9:04am UTC](https://forums.plex.tv/t/truenas-conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/939436 "2026-06-06T09:04:02Z")
Server Version#: 1.43.2.10687 Player Version#: All plex versions after 1.43.0.10492 have been failing to transcode certain files, seemingly centered around EAC3 audio. Reverting back to the aforementioned version tempo… --- ## [My media is showing on my file browser but not plex](https://forums.plex.tv/t/my-media-is-showing-on-my-file-browser-but-not-plex/939177)
**Author:** [@mykimo](https://forums.plex.tv/u/mykimo)\ **Replies:** 16\ **Last updated:** [May 26, 2026, 11:33am UTC](https://forums.plex.tv/t/my-media-is-showing-on-my-file-browser-but-not-plex/939177 "2026-05-26T11:33:01Z")
my media is showing on my file browser but not plex. i can watch the media on my computer via an smb share. however, plex does not show a vast majority of my library. it shows 24 movies of a little over 1000. i dont know… --- ## [JasperLake hevc hw transcoding failing](https://forums.plex.tv/t/jasperlake-hevc-hw-transcoding-failing/938997)
**Author:** [@drsassafras](https://forums.plex.tv/u/drsassafras)\ **Replies:** 11\ **Last updated:** [May 21, 2026, 3:15pm UTC](https://forums.plex.tv/t/jasperlake-hevc-hw-transcoding-failing/938997 "2026-05-21T15:15:51Z")
Server Version#: 1.43.1.10611 Player Version#: 1.112.0.359-0d79a49f I reported this issue when HEVC was new in plex, but was told that it was experimental and to disable it. So thought that I would give it another go n… --- ## [Buffer overflows in Plex Commercial Skipper](https://forums.plex.tv/t/buffer-overflows-in-plex-commercial-skipper/935638)
**Author:** [@Gloppie](https://forums.plex.tv/u/Gloppie)\ **Replies:** 31\ **Last updated:** [May 21, 2026, 5:55am UTC](https://forums.plex.tv/t/buffer-overflows-in-plex-commercial-skipper/935638 "2026-05-21T05:55:30Z")
Server Version#: ALL I tried to reach out to your bug bounty, but you ignored me. \>\>\> Source unpacked in /var/tmp/portage/media-tv/Comskip-0\_p20250418/work \>\>\> Preparing source in /var/tmp/portage/media-tv/Comskip-0\_p2… --- ## [Plex does not see the \\media folder mounted in the truenas contenter](https://forums.plex.tv/t/plex-does-not-see-the-media-folder-mounted-in-the-truenas-contenter/938859)
**Author:** [@Xluca](https://forums.plex.tv/u/Xluca)\ **Replies:** 0\ **Last updated:** [May 16, 2026, 2:54pm UTC](https://forums.plex.tv/t/plex-does-not-see-the-media-folder-mounted-in-the-truenas-contenter/938859 "2026-05-16T14:54:23Z")
Hi, I installed apps in my truenas 25.10.1 server But when I launch the Plex GUI and try to add the contents of movies or TV series I have in the \\media folder, it doesn’t see anything. Is this a known bud … --- ## [Plex Transcoder Cannot Initialize VAAPI on Intel Arc Pro A40 (DG2)](https://forums.plex.tv/t/plex-transcoder-cannot-initialize-vaapi-on-intel-arc-pro-a40-dg2/933983)
**Author:** [@slhogg](https://forums.plex.tv/u/slhogg)\ **Replies:** 30\ **Last updated:** [May 11, 2026, 3:41pm UTC](https://forums.plex.tv/t/plex-transcoder-cannot-initialize-vaapi-on-intel-arc-pro-a40-dg2/933983 "2026-05-11T15:41:18Z")
Summary Plex Media Server is unable to initialize VAAPI hardware transcoding on an Intel Arc Pro A40 GPU passed through to an Ubuntu 24.04.3 VM. System VAAPI works perfectly, and system ffmpeg can use VAAPI correctly un… --- ## [Solved - Conversion failed. A required codec could not be found or failed to install](https://forums.plex.tv/t/solved-conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/938615)
**Author:** [@hero21b](https://forums.plex.tv/u/hero21b)\ **Replies:** 0\ **Last updated:** [May 7, 2026, 11:09am UTC](https://forums.plex.tv/t/solved-conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/938615 "2026-05-07T11:09:28Z")
Server Version#: v1.43.1.10611-1e34174b1 I received this error on certain filetypes when trying to play, and found a specific codec was failing to install properly. The codec filename had a .tmp extension which was prev… --- ## [\[Regression\] Apple TV "Infinite Spinner" with Auto Adjust Quality (PMS v1.43.0 / MPEG-2 DVD Rips)](https://forums.plex.tv/t/regression-apple-tv-infinite-spinner-with-auto-adjust-quality-pms-v1-43-0-mpeg-2-dvd-rips/936819)
**Author:** [@kylethk](https://forums.plex.tv/u/kylethk)\ **Replies:** 2\ **Last updated:** [May 6, 2026, 12:53am UTC](https://forums.plex.tv/t/regression-apple-tv-infinite-spinner-with-auto-adjust-quality-pms-v1-43-0-mpeg-2-dvd-rips/936819 "2026-05-06T00:53:06Z")
Server Version#: 1.43.0.10492-121068a07 Player Version#: 8.45 (9684) Plex for Apple TV Hardware: Intel i5-9500 (QuickSync verified active) Media Type: DVD Rips (MPEG-2 Video in MKV container) The Issue: I am experien… --- ## [Conversion failed, Codec missing on Truenas](https://forums.plex.tv/t/conversion-failed-codec-missing-on-truenas/936765)
**Author:** [@Dick\_Waggles](https://forums.plex.tv/u/Dick_Waggles)\ **Replies:** 4\ **Last updated:** [April 25, 2026, 8:38pm UTC](https://forums.plex.tv/t/conversion-failed-codec-missing-on-truenas/936765 "2026-04-25T20:38:11Z")
Server Version#: 1.43.0.10492 Player Version#: Plex Media Server Logs\_2026-02-28\_05-39-31.zip (3.2 MB) Recently myself and many of my users have been getting the “conversion failed. missing codec” error when playing v… --- ## [Cascading library access to managed accounts](https://forums.plex.tv/t/cascading-library-access-to-managed-accounts/938266)
**Author:** [@stamens](https://forums.plex.tv/u/stamens)\ **Replies:** 1\ **Last updated:** [April 23, 2026, 8:35pm UTC](https://forums.plex.tv/t/cascading-library-access-to-managed-accounts/938266 "2026-04-23T20:35:24Z")
Server Version#: 26.3.1 Player Version#: So I’ve got a plex account setup using lifetime pass that I purchased in 2020. A friend of mine runs a plex server and has granted me access to all the media within it. I have c… --- ## [Remote Access For Users Started To Fail](https://forums.plex.tv/t/remote-access-for-users-started-to-fail/938168)
**Author:** [@Halvare](https://forums.plex.tv/u/Halvare)\ **Replies:** 0\ **Last updated:** [April 20, 2026, 4:12pm UTC](https://forums.plex.tv/t/remote-access-for-users-started-to-fail/938168 "2026-04-20T16:12:40Z")
Hi All, I have had a working Plex with no issues but 2 weeks ago one of my friends stated having issues with watching media off my Plex server. When they are at home using the COX ISP (US) to access my server (which has… --- ## [Plex streaming suddenly choppy on chromecast 2](https://forums.plex.tv/t/plex-streaming-suddenly-choppy-on-chromecast-2/938137)
**Author:** [@wassim852](https://forums.plex.tv/u/wassim852)\ **Replies:** 0\ **Last updated:** [April 19, 2026, 5:22pm UTC](https://forums.plex.tv/t/plex-streaming-suddenly-choppy-on-chromecast-2/938137 "2026-04-19T17:22:12Z")
Server Version#: Player Version#: Since upgrading plex app to 1.3.6 on truenas scale, casting to my chromecast gen2 is choppy for h264 (android app and webapp) and hvec doesn’t cast from mobile app but kind of works f… --- ## [Comercials not being marked for Skip TrueNas Scale Ver. 25.10.3 - Goldeye, Plex Server Ver. 4.147.1](https://forums.plex.tv/t/comercials-not-being-marked-for-skip-truenas-scale-ver-25-10-3-goldeye-plex-server-ver-4-147-1/938013)
**Author:** [@DanLawn](https://forums.plex.tv/u/DanLawn)\ **Replies:** 4\ **Last updated:** [April 16, 2026, 12:49pm UTC](https://forums.plex.tv/t/comercials-not-being-marked-for-skip-truenas-scale-ver-25-10-3-goldeye-plex-server-ver-4-147-1/938013 "2026-04-16T12:49:10Z")
Server Version#: 4.147.1 Player Version#: Various Since the last major update of Plex Server, the system has stopped marking commercials for skip. I have tried rolling back several times in TrueNas Scale, but it still … --- ## [Some 4K content unable to play on TCL 75R655](https://forums.plex.tv/t/some-4k-content-unable-to-play-on-tcl-75r655/938034)
**Author:** [@fpltdc](https://forums.plex.tv/u/fpltdc)\ **Replies:** 0\ **Last updated:** [April 15, 2026, 11:19pm UTC](https://forums.plex.tv/t/some-4k-content-unable-to-play-on-tcl-75r655/938034 "2026-04-15T23:19:29Z")
Server Version#:9.6.11.11266-ce71ac07c-Plex Player Version#:9.6 build 11 \ My apologies if what I entered for server… --- ## [All playback fails on LG B5 webOS on Platform 10.3.0](https://forums.plex.tv/t/all-playback-fails-on-lg-b5-webos-on-platform-10-3-0/937599)
**Author:** [@Tarv](https://forums.plex.tv/u/Tarv)\ **Replies:** 3\ **Last updated:** [April 15, 2026, 3:21pm UTC](https://forums.plex.tv/t/all-playback-fails-on-lg-b5-webos-on-platform-10-3-0/937599 "2026-04-15T15:21:25Z")
Server Version#: 1.43.1.10540 Player Version#: 5.94.1 Platform: webOS 10.3.0 TV: LG OLED83B5PUA Other LG TV’s working fine, same player version. Difference seems to be that this one is the first on Platform 10.3.0. A… --- ## [Issues with local server access from Plex App](https://forums.plex.tv/t/issues-with-local-server-access-from-plex-app/937332)
**Author:** [@LaJuJu](https://forums.plex.tv/u/LaJuJu)\ **Replies:** 1\ **Last updated:** [March 22, 2026, 9:44pm UTC](https://forums.plex.tv/t/issues-with-local-server-access-from-plex-app/937332 "2026-03-22T21:44:45Z")
Server Version#: 1.43.0.10492 Player Version#: (Android and iOS Client Versions 2026.4.0) Server OS: Truenas Scale Hey everyone. I am having issues with accessing my local server from both android phones and iPad. Al… --- ## [Subtitle sync issue with PMS 1.43.0](https://forums.plex.tv/t/subtitle-sync-issue-with-pms-1-43-0/935874)
**Author:** [@dden5](https://forums.plex.tv/u/dden5)\ **Replies:** 35\ **Last updated:** [March 9, 2026, 11:10am UTC](https://forums.plex.tv/t/subtitle-sync-issue-with-pms-1-43-0/935874 "2026-03-09T11:10:22Z")
I’m running Truenas Community version 25.04.2.6 and upgraded to PMS 1.43.0.10467, docker v1.2.24 and experienced subtitle sync issues with several tv show episodes. Subtitles were lagging about 8-10 seconds. I rolled ba… --- ## [Remote connection available on 5g but not wifi remotely](https://forums.plex.tv/t/remote-connection-available-on-5g-but-not-wifi-remotely/936719)
**Author:** [@adiojoe627](https://forums.plex.tv/u/adiojoe627)\ **Replies:** 20\ **Last updated:** [March 2, 2026, 4:17am UTC](https://forums.plex.tv/t/remote-connection-available-on-5g-but-not-wifi-remotely/936719 "2026-03-02T04:17:30Z")
Server Version#: 1.43.0.10492 Player Version#: 4.156.0 \ All plex apps I use whether it be on plex mobile app, andro… --- ## [Issues with playing certain media files on various Plex apps](https://forums.plex.tv/t/issues-with-playing-certain-media-files-on-various-plex-apps/936576)
**Author:** [@tomtom340](https://forums.plex.tv/u/tomtom340)\ **Replies:** 1\ **Last updated:** [February 24, 2026, 10:50pm UTC](https://forums.plex.tv/t/issues-with-playing-certain-media-files-on-various-plex-apps/936576 "2026-02-24T22:50:49Z")
Server Version#:1.43.0.10492 Player Version#:2026.2.0 (1566) When playing different movies/tv shows, some play fine with no issues and others get stuck on buffering from the start. This started about 2 weeks ago with … [Next page](https://forums.plex.tv/tag/server-truenas/169.md?match_all_tags=true&page=1&tags%5B%5D=server-truenas)