# \#server-western-digital **URL:** https://forums.plex.tv/tag/server-western-digital/29.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [Since New Update, Plex Won't Scan And Add New Episode To TV Shows](https://forums.plex.tv/t/since-new-update-plex-wont-scan-and-add-new-episode-to-tv-shows/943596)
**Author:** [@MoonWalker](https://forums.plex.tv/u/MoonWalker)\ **Replies:** 8\ **Last updated:** [October 1, 2026, 12:46am UTC](https://forums.plex.tv/t/since-new-update-plex-wont-scan-and-add-new-episode-to-tv-shows/943596 "2026-10-01T00:46:57Z")
Since New Update, Plex Won’t Scan And Add New Episode To TV Shows I use WD PR4100. I don’t see Western Digital to use as Tag, so I put server-Windows. --- ## [Subject: Apple TV Plex app intermittently loses connection to server after extended inactivity](https://forums.plex.tv/t/subject-apple-tv-plex-app-intermittently-loses-connection-to-server-after-extended-inactivity/943089)
**Author:** [@May\_Family\_Plex\_Pass](https://forums.plex.tv/u/May_Family_Plex_Pass)\ **Replies:** 0\ **Last updated:** [September 19, 2026, 8:09pm UTC](https://forums.plex.tv/t/subject-apple-tv-plex-app-intermittently-loses-connection-to-server-after-extended-inactivity/943089 "2026-09-19T20:09:52Z")
I’ve experienced a recurring issue with the Plex app on my Apple TV. After not using the app for several weeks, I open Plex and find that it cannot locate or connect to my Plex Media Server. During these episodes: M… --- ## [How to add content from another NAS?](https://forums.plex.tv/t/how-to-add-content-from-another-nas/943039)
**Author:** [@rosede12\_gmail\_com](https://forums.plex.tv/u/rosede12_gmail_com)\ **Replies:** 2\ **Last updated:** [September 18, 2026, 10:45pm UTC](https://forums.plex.tv/t/how-to-add-content-from-another-nas/943039 "2026-09-18T22:45:38Z")
Server Version#: 1.43.3.10896 Player Version#: \ I had to move some of my content to another NAS, but now I can’t f… --- ## [Unable to upgrade plex server (My Cloud Home OS4)](https://forums.plex.tv/t/unable-to-upgrade-plex-server-my-cloud-home-os4/942650)
**Author:** [@eggbertegg](https://forums.plex.tv/u/eggbertegg)\ **Replies:** 4\ **Last updated:** [September 15, 2026, 11:34am UTC](https://forums.plex.tv/t/unable-to-upgrade-plex-server-my-cloud-home-os4/942650 "2026-09-15T11:34:25Z")
Server Version#: 1.43.0.10492-121068a07 My Cloud Home OS# 4.31.0 Received the email regarding the requirement to update the media server and all players due to security issue. can someone please provide or explain to … --- ## [Plex on Windows shows content, but Plex Roku app on TV does not show content](https://forums.plex.tv/t/plex-on-windows-shows-content-but-plex-roku-app-on-tv-does-not-show-content/942696)
**Author:** [@Felix-Z](https://forums.plex.tv/u/Felix-Z)\ **Replies:** 5\ **Last updated:** [September 10, 2026, 12:06am UTC](https://forums.plex.tv/t/plex-on-windows-shows-content-but-plex-roku-app-on-tv-does-not-show-content/942696 "2026-09-10T00:06:50Z")
I am the admin of my Plex Media Server. The latest Plex app for Roku shows no content for specific libraries. It appears to be an issue with restricted userid or a userid with a 4-digit passcode. I have my libraries d… --- ## [Version 1.43.3.10896 broke my connection to Plex Media Server on WD MyCloudEX2Ultra](https://forums.plex.tv/t/version-1-43-3-10896-broke-my-connection-to-plex-media-server-on-wd-mycloudex2ultra/942576)
**Author:** [@bradk12](https://forums.plex.tv/u/bradk12)\ **Replies:** 4\ **Last updated:** [September 5, 2026, 8:36pm UTC](https://forums.plex.tv/t/version-1-43-3-10896-broke-my-connection-to-plex-media-server-on-wd-mycloudex2ultra/942576 "2026-09-05T20:36:08Z")
I’m using a WD MyCloudEX2Ultra NAS. I was previously running version 1.43.0.10492. From the server webpage I saw there was an update to 1.43.3.10896. I downloaded the .bin file, installed it from the NAS configuration pa… --- ## [1.43.3 has stopped by WD EX2 from loading library](https://forums.plex.tv/t/1-43-3-has-stopped-by-wd-ex2-from-loading-library/942404)
**Author:** [@tiveytim](https://forums.plex.tv/u/tiveytim)\ **Replies:** 5\ **Last updated:** [September 2, 2026, 3:17pm UTC](https://forums.plex.tv/t/1-43-3-has-stopped-by-wd-ex2-from-loading-library/942404 "2026-09-02T15:17:23Z")
Could someone please provide me the bin file for 1.41 as that was the last version I had that worked and I can not find any where? --- ## [Plex Media Server Update for My Cloud Home](https://forums.plex.tv/t/plex-media-server-update-for-my-cloud-home/942414)
**Author:** [@mpd74](https://forums.plex.tv/u/mpd74)\ **Replies:** 0\ **Last updated:** [September 2, 2026, 2:53pm UTC](https://forums.plex.tv/t/plex-media-server-update-for-my-cloud-home/942414 "2026-09-02T14:53:49Z")
Server Version#: My Cloud Home, v 9.9.0-102 Does the current Plex Media Server 1.43.3 update apply to My Cloud Home drives? If so, can someone provide the proper link for the update? I do not know how to determine the O… --- ## [WD Mycloud: server inaccessible after installing latest update](https://forums.plex.tv/t/wd-mycloud-server-inaccessible-after-installing-latest-update/940866)
**Author:** [@andyetc](https://forums.plex.tv/u/andyetc)\ **Replies:** 11\ **Last updated:** [August 31, 2026, 2:47pm UTC](https://forums.plex.tv/t/wd-mycloud-server-inaccessible-after-installing-latest-update/940866 "2026-08-31T14:47:31Z")
Server Version#: v.1.43.3.10828-00f62d37d Player Version#: Version 4.160.0 I’ve updated the installation of Plex on my WD MyCloud EX2 Ultra to the most recent version, v.1.43.3.10828-00f62d37d, which shows as installe… --- ## [PR4100 Plex Media Server Issues](https://forums.plex.tv/t/pr4100-plex-media-server-issues/942299)
**Author:** [@javiealba](https://forums.plex.tv/u/javiealba)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 12:46pm UTC](https://forums.plex.tv/t/pr4100-plex-media-server-issues/942299 "2026-08-31T12:46:51Z")
I can’t seem to get this plex media server running to add my media to plex. I login to my PR4100 and go to the app, click on configure Then it tasks me with logging in, and takes me to the plex main page. When I clic… --- ## [MyCloud EX2 Ultra getting "Something went wrong an unexpected error occurred" message](https://forums.plex.tv/t/mycloud-ex2-ultra-getting-something-went-wrong-an-unexpected-error-occurred-message/941551)
**Author:** [@Heich](https://forums.plex.tv/u/Heich)\ **Replies:** 5\ **Last updated:** [August 28, 2026, 12:06am UTC](https://forums.plex.tv/t/mycloud-ex2-ultra-getting-something-went-wrong-an-unexpected-error-occurred-message/941551 "2026-08-28T00:06:05Z")
I have Plex Media Web Server Version 1.43.3.10861 installed on my Western Digital MyCloud EX2 Ultra server and recently whenever i open Plex on my PC to check a few things i have noticed that whenever i try to go back fr… --- ## [Update MKV Headers without Prompting Library Tasks](https://forums.plex.tv/t/update-mkv-headers-without-prompting-library-tasks/942066)
**Author:** [@rkelley65](https://forums.plex.tv/u/rkelley65)\ **Replies:** 2\ **Last updated:** [August 24, 2026, 7:21pm UTC](https://forums.plex.tv/t/update-mkv-headers-without-prompting-library-tasks/942066 "2026-08-24T19:21:31Z")
I’ve been revising / correcting MKV headers with MKVToolNix, which helpfully updates the tags without requiring any remuxing. The issue that I am running into is that once I have updated the headers, Plex initiates all … --- ## [Plex Media Server will not start on WD My Cloud Home — localhost:32400 connection refused / address](https://forums.plex.tv/t/plex-media-server-will-not-start-on-wd-my-cloud-home-localhost-32400-connection-refused-address/941333)
**Author:** [@amityaari183](https://forums.plex.tv/u/amityaari183)\ **Replies:** 2\ **Last updated:** [August 23, 2026, 2:01am UTC](https://forums.plex.tv/t/plex-media-server-will-not-start-on-wd-my-cloud-home-localhost-32400-connection-refused-address/941333 "2026-08-23T02:01:09Z")
Title: Plex Media Server will not start on WD My Cloud Home — localhost:32400 connection refused / address already in use Hello, I have a Western Digital My Cloud Home device on which Plex Media Server previously worke… --- ## [Migrate Two Libraries to Different Plex Server](https://forums.plex.tv/t/migrate-two-libraries-to-different-plex-server/940957)
**Author:** [@rkelley65](https://forums.plex.tv/u/rkelley65)\ **Replies:** 1\ **Last updated:** [July 24, 2026, 3:40am UTC](https://forums.plex.tv/t/migrate-two-libraries-to-different-plex-server/940957 "2026-07-24T03:40:42Z")
I have two Plex Servers (\[1) Music and \[2\] Movies) that are claimed by my single Plex account. Each server runs on its own WD My Cloud Pro. Music has only one library, and Movies has seven libraries (see below): I am… --- ## [I’ve lost my access to Plex via WD mycloud. Can anyone help me. I’ve drawn a blank with WD](https://forums.plex.tv/t/i-ve-lost-my-access-to-plex-via-wd-mycloud-can-anyone-help-me-i-ve-drawn-a-blank-with-wd/940348)
**Author:** [@daniel\_m](https://forums.plex.tv/u/daniel_m)\ **Replies:** 0\ **Last updated:** [July 7, 2026, 1:38pm UTC](https://forums.plex.tv/t/i-ve-lost-my-access-to-plex-via-wd-mycloud-can-anyone-help-me-i-ve-drawn-a-blank-with-wd/940348 "2026-07-07T13:38:08Z")
Server Version#: Player Version#: \ --- ## [I am experiencing a strange issue with Remote Access on my Plex Media Servers](https://forums.plex.tv/t/i-am-experiencing-a-strange-issue-with-remote-access-on-my-plex-media-servers/940093)
**Author:** [@Admirbih](https://forums.plex.tv/u/Admirbih)\ **Replies:** 2\ **Last updated:** [June 30, 2026, 4:53pm UTC](https://forums.plex.tv/t/i-am-experiencing-a-strange-issue-with-remote-access-on-my-plex-media-servers/940093 "2026-06-30T16:53:50Z")
Server Version#: Player Version#: \ I currently run multiple servers (cloud instances). Previously, everything was w… --- ## [WD Mycloud Home and TP-Link Deco Mesh Remote Access Problem](https://forums.plex.tv/t/wd-mycloud-home-and-tp-link-deco-mesh-remote-access-problem/939514)
**Author:** [@ruigonalosojos](https://forums.plex.tv/u/ruigonalosojos)\ **Replies:** 2\ **Last updated:** [June 25, 2026, 4:05pm UTC](https://forums.plex.tv/t/wd-mycloud-home-and-tp-link-deco-mesh-remote-access-problem/939514 "2026-06-25T16:05:17Z")
I have a MCH 3TB where I set up a Plex server so I can play my music files only. Everything works great on the same network but can’t get remote access to work with Plexamp (nor Plex). Connection is as follows: Intern… --- ## [My Cloud Home plex.direct certificate reset needed](https://forums.plex.tv/t/my-cloud-home-plex-direct-certificate-reset-needed/939835)
**Author:** [@KareemHolt86](https://forums.plex.tv/u/KareemHolt86)\ **Replies:** 6\ **Last updated:** [June 20, 2026, 3:59pm UTC](https://forums.plex.tv/t/my-cloud-home-plex-direct-certificate-reset-needed/939835 "2026-06-20T15:59:49Z")
WD My Cloud Home running PMS 1.43.0.10492. Remote access only works through Relay. Port 32400 was verified with tcpdump. Logs repeatedly show “SSL certificate problem: unable to get local issuer certificate” and “\[CERT/O… --- ## [Cannot play Plex in app or chrome 003](https://forums.plex.tv/t/cannot-play-plex-in-app-or-chrome-003/939721)
**Author:** [@benswets1](https://forums.plex.tv/u/benswets1)\ **Replies:** 6\ **Last updated:** [June 16, 2026, 5:04am UTC](https://forums.plex.tv/t/cannot-play-plex-in-app-or-chrome-003/939721 "2026-06-16T05:04:24Z")
Plex will not play in windows 11 app or in Chrome, or on my streaming box apps eg AppleTV. My computer is a Alienware Aurora R-12 gaming computer tower win 11. My media is stored in WD MyCloud whose UI is where I recentl… --- ## [Plex and Wetern Digital My Cloiud ex2ulttra](https://forums.plex.tv/t/plex-and-wetern-digital-my-cloiud-ex2ulttra/939663)
**Author:** [@jmus80](https://forums.plex.tv/u/jmus80)\ **Replies:** 0\ **Last updated:** [June 13, 2026, 5:13pm UTC](https://forums.plex.tv/t/plex-and-wetern-digital-my-cloiud-ex2ulttra/939663 "2026-06-13T17:13:14Z")
I am trying to get my Westen Digital MyClould Ex@ Ultra to work with Plex. I need all the help I can get. I am having trouble with meta data in that the files I drop into a plext floder 40% chane of not being the file I … --- ## [Plex no longer works since updating iOS](https://forums.plex.tv/t/plex-no-longer-works-since-updating-ios/939192)
**Author:** [@Abbey84](https://forums.plex.tv/u/Abbey84)\ **Replies:** 10\ **Last updated:** [June 10, 2026, 3:21pm UTC](https://forums.plex.tv/t/plex-no-longer-works-since-updating-ios/939192 "2026-06-10T15:21:04Z")
Since I updated to the latest iOS version on my iPhone (25.5) and iPadOS (26.5), my movies stored on my WD My Cloud Home hard drive have stopped appearing in Plex. Plex version: 2026.9.0 (1704) This already happened on… --- ## [Alerts showing files being deleted, through unknown process](https://forums.plex.tv/t/alerts-showing-files-being-deleted-through-unknown-process/939407)
**Author:** [@gdkinsman](https://forums.plex.tv/u/gdkinsman)\ **Replies:** 4\ **Last updated:** [June 10, 2026, 3:08am UTC](https://forums.plex.tv/t/alerts-showing-files-being-deleted-through-unknown-process/939407 "2026-06-10T03:08:45Z")
I just discovered these files in Alerts. It appears to be going through a scanning process with over 50 pages currently, but these are the ones I’m concerned about. All my scheduled tasks have been turned off. I di… --- ## [How can I make my NAS connection secure?](https://forums.plex.tv/t/how-can-i-make-my-nas-connection-secure/937529)
**Author:** [@airtas](https://forums.plex.tv/u/airtas)\ **Replies:** 7\ **Last updated:** [June 7, 2026, 7:52pm UTC](https://forums.plex.tv/t/how-can-i-make-my-nas-connection-secure/937529 "2026-06-07T19:52:06Z")
I have a Western Digital MyCloud NAS with the Plex Media Server App installed. When I use the Browser to connect it says Not secure…can I make this secure? --- ## [Roku Streambar SE scrolling jumps and freezing playback screen in music playback](https://forums.plex.tv/t/roku-streambar-se-scrolling-jumps-and-freezing-playback-screen-in-music-playback/939229)
**Author:** [@ciaran\_3](https://forums.plex.tv/u/ciaran_3)\ **Replies:** 0\ **Last updated:** [May 28, 2026, 4:26pm UTC](https://forums.plex.tv/t/roku-streambar-se-scrolling-jumps-and-freezing-playback-screen-in-music-playback/939229 "2026-05-28T16:26:59Z")
If I use the music menus intensely, scrolling and multi playback of music, the scrolling left to right of albums tends to jump back several albums at times. Also the menu freezes during playback of tracks and the only wa… --- ## [WD PR4100 I received a new modem ATNT is passthrough and ORBI is modem](https://forums.plex.tv/t/wd-pr4100-i-received-a-new-modem-atnt-is-passthrough-and-orbi-is-modem/938917)
**Author:** [@tcp](https://forums.plex.tv/u/tcp)\ **Replies:** 1\ **Last updated:** [May 19, 2026, 12:46am UTC](https://forums.plex.tv/t/wd-pr4100-i-received-a-new-modem-atnt-is-passthrough-and-orbi-is-modem/938917 "2026-05-19T00:46:23Z")
Server Version#:WD PR4100 Player Version#: PlexMediaServer-1.43.1.10611-1e34174b1-MyCloudPR4100\_OS5.bin I can no longer claim my Server I’ve been working on this for 4 days and have tried everything that the internet s… --- ## [Library access problem](https://forums.plex.tv/t/library-access-problem/938732)
**Author:** [@Brahemorik](https://forums.plex.tv/u/Brahemorik)\ **Replies:** 2\ **Last updated:** [May 12, 2026, 2:22pm UTC](https://forums.plex.tv/t/library-access-problem/938732 "2026-05-12T14:22:12Z")
Hello everyone, here’s my problem: I have a Plex account and I can access my NAS library without any issues. However, when I try to log in with the account managed by my child, they don’t have access to the library. Yet… --- ## [Hard disk activity when Plex is turned on but not user access](https://forums.plex.tv/t/hard-disk-activity-when-plex-is-turned-on-but-not-user-access/935709)
**Author:** [@gdkinsman](https://forums.plex.tv/u/gdkinsman)\ **Replies:** 21\ **Last updated:** [May 8, 2026, 8:00am UTC](https://forums.plex.tv/t/hard-disk-activity-when-plex-is-turned-on-but-not-user-access/935709 "2026-05-08T08:00:47Z")
Server Version#: 1.42.2.10156 Player Version#: \ I’ve noticed recently that I can hear my PR4100 having activity wit… --- ## [\[BUG\] Seasons not showing in Library](https://forums.plex.tv/t/bug-seasons-not-showing-in-library/938221)
**Author:** [@monkey\_cat](https://forums.plex.tv/u/monkey_cat)\ **Replies:** 6\ **Last updated:** [April 23, 2026, 7:03am UTC](https://forums.plex.tv/t/bug-seasons-not-showing-in-library/938221 "2026-04-23T07:03:06Z")
Hi My library is missing season of shows even though they exist in my folders. I have checked naming conventions, rescanned my library, made sure I am on the latest Plex version but so far, nothing has fixed the issue.… --- ## [Cannot delete some folders due to .srt & .log files being left over. Plex is on MyCloudPR4100](https://forums.plex.tv/t/cannot-delete-some-folders-due-to-srt-log-files-being-left-over-plex-is-on-mycloudpr4100/937731)
**Author:** [@James2004](https://forums.plex.tv/u/James2004)\ **Replies:** 6\ **Last updated:** [April 6, 2026, 10:50pm UTC](https://forums.plex.tv/t/cannot-delete-some-folders-due-to-srt-log-files-being-left-over-plex-is-on-mycloudpr4100/937731 "2026-04-06T22:50:32Z")
Server Version#: 1.43.0.10492 Player Version#: 10.308.4222 (58d01a81) Web Version: 4.159.0 WD MyCloudPR4100 NAS server was getting close on space. Part of my deletions to free up space were movies and tv shows in the … --- ## [Changed password and now "not authorised" to access media files on NAS via PLex](https://forums.plex.tv/t/changed-password-and-now-not-authorised-to-access-media-files-on-nas-via-plex/937685)
**Author:** [@bob8005](https://forums.plex.tv/u/bob8005)\ **Replies:** 8\ **Last updated:** [April 4, 2026, 7:01pm UTC](https://forums.plex.tv/t/changed-password-and-now-not-authorised-to-access-media-files-on-nas-via-plex/937685 "2026-04-04T19:01:48Z")
I use two servers on same network. One on a Windows PC and another on a WD My Home NAS. The latter for accessing media when travelling when away from home. This worked reasonably well until I changed password. Now I cann… [Next page](https://forums.plex.tv/tag/server-western-digital/29.md?match_all_tags=true&page=1&tags%5B%5D=server-western-digital)