# \#vizio **URL:** https://forums.plex.tv/tag/vizio/94.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [PLEASE help me make Vizio aware of the damage to the native app caused by a recent update](https://forums.plex.tv/t/please-help-me-make-vizio-aware-of-the-damage-to-the-native-app-caused-by-a-recent-update/940818)
**Author:** [@windowshadecure](https://forums.plex.tv/u/windowshadecure)\ **Replies:** 93\ **Last updated:** [September 27, 2026, 3:17am UTC](https://forums.plex.tv/t/please-help-me-make-vizio-aware-of-the-damage-to-the-native-app-caused-by-a-recent-update/940818 "2026-09-27T03:17:41Z")
People on Reddit are reporting the same issue. On Friday my Vizio TV updated itself. Ever since then whenever I launch the native Plex app on my TV there is a black rectangle in the upper left corner of the screen and … --- ## [Vizio Plex App completely unusable due to interface lag](https://forums.plex.tv/t/vizio-plex-app-completely-unusable-due-to-interface-lag/943303)
**Author:** [@TippyTipster](https://forums.plex.tv/u/TippyTipster)\ **Replies:** 1\ **Last updated:** [September 26, 2026, 12:06pm UTC](https://forums.plex.tv/t/vizio-plex-app-completely-unusable-due-to-interface-lag/943303 "2026-09-26T12:06:13Z")
The Vizio player has been broken for nearly two months now. Response time after clicking a button on the remote is regularly 3-5 seconds of delay before the interface responds. Playback jitters and desyncs with audio alm… --- ## [Menu extremly laggy after my Vizio TV updated itself](https://forums.plex.tv/t/menu-extremly-laggy-after-my-vizio-tv-updated-itself/940806)
**Author:** [@windowshadecure](https://forums.plex.tv/u/windowshadecure)\ **Replies:** 10\ **Last updated:** [September 26, 2026, 12:04pm UTC](https://forums.plex.tv/t/menu-extremly-laggy-after-my-vizio-tv-updated-itself/940806 "2026-09-26T12:04:09Z")
My Vizio W4K43M-1031 updated itself Friday evening and ever since then the menu on the native Plex app has been extremely laggy, and every time I launch the app there is a black rectangle in the upper left corner of the … --- ## [Issues connecting to Plex Media Server and playing content on Vizio TV from Mac server on the same n](https://forums.plex.tv/t/issues-connecting-to-plex-media-server-and-playing-content-on-vizio-tv-from-mac-server-on-the-same-n/943244)
**Author:** [@hellbro](https://forums.plex.tv/u/hellbro)\ **Replies:** 0\ **Last updated:** [September 23, 2026, 1:24am UTC](https://forums.plex.tv/t/issues-connecting-to-plex-media-server-and-playing-content-on-vizio-tv-from-mac-server-on-the-same-n/943244 "2026-09-23T01:24:51Z")
HELP!!! I’m at a loss. Ever since I started a subscription to the Remote Pass, I have had issues with connecting my two Vizio TVs to my Mac server on the same network. It is an intermittent issue as sometimes I am able… --- ## [Vizio Plex App only using remote option to connect to media server](https://forums.plex.tv/t/vizio-plex-app-only-using-remote-option-to-connect-to-media-server/942551)
**Author:** [@swiftwolf10](https://forums.plex.tv/u/swiftwolf10)\ **Replies:** 0\ **Last updated:** [September 4, 2026, 7:32pm UTC](https://forums.plex.tv/t/vizio-plex-app-only-using-remote-option-to-connect-to-media-server/942551 "2026-09-04T19:32:12Z")
Server Version#:1.43.3.10896 Player Version#:5.94.3 Hello I have just recently run across this issue where my Vizio Tv can not connect to my media server that is on the same network. I have other devices that have no i… --- ## [Vizio app Running slow](https://forums.plex.tv/t/vizio-app-running-slow/942402)
**Author:** [@tedfai](https://forums.plex.tv/u/tedfai)\ **Replies:** 1\ **Last updated:** [September 4, 2026, 1:37pm UTC](https://forums.plex.tv/t/vizio-app-running-slow/942402 "2026-09-04T13:37:51Z")
Vizio app Has been running slow and very laggy since last big update a few weeks ago. It was working just fine but after update to server it works like crap. It takes a few sec to switch to a different movie or tv show f… --- ## [White box in upper left corner when watching non full screen movies](https://forums.plex.tv/t/white-box-in-upper-left-corner-when-watching-non-full-screen-movies/940871)
**Author:** [@krp87b](https://forums.plex.tv/u/krp87b)\ **Replies:** 10\ **Last updated:** [August 18, 2026, 6:41pm UTC](https://forums.plex.tv/t/white-box-in-upper-left-corner-when-watching-non-full-screen-movies/940871 "2026-08-18T18:41:52Z")
Server Version#:4.160 Player Version#: 5.94.1 When I’m playing a movie that is not full screen, I’m seeing a white outline box in the upper left corner. I’ve never seen this before. You don’t see it if the show is full… --- ## [Plex for VIZIO SmartCast](https://forums.plex.tv/t/plex-for-vizio-smartcast/587412)
**Author:** [@ruuk](https://forums.plex.tv/u/ruuk)\ **Replies:** 116\ **Last updated:** [August 18, 2026, 3:00pm UTC](https://forums.plex.tv/t/plex-for-vizio-smartcast/587412 "2026-08-18T15:00:18Z")
We are excited to present the new Vizio SmartCast app preview! This complete rewrite of the app begins to bring it up to par with the new and improved interface found in our other apps. More info (including ‘how to a… --- ## [Plex loading issues on Vizo TV](https://forums.plex.tv/t/plex-loading-issues-on-vizo-tv/941725)
**Author:** [@OhioSt14](https://forums.plex.tv/u/OhioSt14)\ **Replies:** 0\ **Last updated:** [August 16, 2026, 10:30pm UTC](https://forums.plex.tv/t/plex-loading-issues-on-vizo-tv/941725 "2026-08-16T22:30:11Z")
I have 2 Vizo TVs, one is older and one that is a year old and both have always worked great with Plex and running my personal media. Started 2 days ago plex runnings really slow on the new of the 2 Vizo and works just f… --- ## [Plex for Vizio Issue](https://forums.plex.tv/t/plex-for-vizio-issue/941266)
**Author:** [@ryglog](https://forums.plex.tv/u/ryglog)\ **Replies:** 3\ **Last updated:** [August 16, 2026, 2:06am UTC](https://forums.plex.tv/t/plex-for-vizio-issue/941266 "2026-08-16T02:06:44Z")
Server Version#: Player Version#: 5.94.1 Platform 3.4.3-2614.002 When playing content that is letterboxed, a small portion of a white rectangle outline is left on the top corner of the screen. --- ## [NEED someone to do whatever they can about a very frustrating issue I've been having](https://forums.plex.tv/t/need-someone-to-do-whatever-they-can-about-a-very-frustrating-issue-ive-been-having/940444)
**Author:** [@daniean1](https://forums.plex.tv/u/daniean1)\ **Replies:** 3\ **Last updated:** [July 11, 2026, 5:42am UTC](https://forums.plex.tv/t/need-someone-to-do-whatever-they-can-about-a-very-frustrating-issue-ive-been-having/940444 "2026-07-11T05:42:49Z")
The Native Plex app on my Vizio TV has an extremely annoying issue where the volume will sometimes be noticeably lower than it should be with volume leveling turned on. I insist on keeping Volume leveling turned on and … --- ## [Plex Server treating one local Plex Player as a Remore](https://forums.plex.tv/t/plex-server-treating-one-local-plex-player-as-a-remore/939885)
**Author:** [@ralph\_sc74](https://forums.plex.tv/u/ralph_sc74)\ **Replies:** 10\ **Last updated:** [June 30, 2026, 3:57pm UTC](https://forums.plex.tv/t/plex-server-treating-one-local-plex-player-as-a-remore/939885 "2026-06-30T15:57:23Z")
Server Version#: 1.43.2.10687-563d026ea Player Version#: Vizio SmartCast 3.6.0-2608.0003 I recently moved to a new location. The local network stayed the same. I am using the same mesh routers with the same names and I… --- ## [Vizio SmartCast Plex App audio issues w/ Commentary tracks](https://forums.plex.tv/t/vizio-smartcast-plex-app-audio-issues-w-commentary-tracks/940017)
**Author:** [@juuuuan](https://forums.plex.tv/u/juuuuan)\ **Replies:** 0\ **Last updated:** [June 26, 2026, 1:49am UTC](https://forums.plex.tv/t/vizio-smartcast-plex-app-audio-issues-w-commentary-tracks/940017 "2026-06-26T01:49:43Z")
Only one user on my Plex server has reported an issue with movies that have commentary tracks. When they play the movie, only the commentary track will play, and it will not allow them to switch it. I’ve manually remuxed… --- ## [Unstable / unwatchable content on Vizio client](https://forums.plex.tv/t/unstable-unwatchable-content-on-vizio-client/938382)
**Author:** [@StarsHockey](https://forums.plex.tv/u/StarsHockey)\ **Replies:** 1\ **Last updated:** [April 28, 2026, 2:49am UTC](https://forums.plex.tv/t/unstable-unwatchable-content-on-vizio-client/938382 "2026-04-28T02:49:12Z")
Server Version#: 1.43.1.10611 Player Version#: 5.94.1 Recently on my Vizio TV I can’t watch any media smoothly. 4k, 1080p even transcoding down it doesn’t make a difference. All content is practically unwatchable as i… --- ## [Vizio TV Cannot Find Local Plex Server](https://forums.plex.tv/t/vizio-tv-cannot-find-local-plex-server/936002)
**Author:** [@alexkn61](https://forums.plex.tv/u/alexkn61)\ **Replies:** 6\ **Last updated:** [February 5, 2026, 1:12am UTC](https://forums.plex.tv/t/vizio-tv-cannot-find-local-plex-server/936002 "2026-02-05T01:12:40Z")
Server Version#: 1.42.2.10156 Player Version#: 5.93.2 Vizio TV Model: OLED65-H1 Platform Version: 3.3.3-2538.0001 Having an issue between my Vizio TV and my Plex server where I’m signed into the Plex app and cannot c… --- ## [Vizio D70-F3 does not load online cover art](https://forums.plex.tv/t/vizio-d70-f3-does-not-load-online-cover-art/933694)
**Author:** [@lwiede](https://forums.plex.tv/u/lwiede)\ **Replies:** 0\ **Last updated:** [November 20, 2025, 5:37pm UTC](https://forums.plex.tv/t/vizio-d70-f3-does-not-load-online-cover-art/933694 "2025-11-20T17:37:42Z")
Server Version#: 1.42.2.10156 Fedora Linux Player Version#: 5.93.2 Vizio Smartcast Vizio D70-F3 Smartcast TV will not load ONLINE cover art or posters. All server side cover art and posters load fine on this TV. O… --- ## [Plex live TV and DVR no longer working on 3 differen Vizio tvs](https://forums.plex.tv/t/plex-live-tv-and-dvr-no-longer-working-on-3-differen-vizio-tvs/932679)
**Author:** [@charlesfl](https://forums.plex.tv/u/charlesfl)\ **Replies:** 1\ **Last updated:** [October 30, 2025, 2:12pm UTC](https://forums.plex.tv/t/plex-live-tv-and-dvr-no-longer-working-on-3-differen-vizio-tvs/932679 "2025-10-30T14:12:49Z")
Server Version#: 1.43.0.10162 Player Version#: Plex for Vizio 5.93.2 For the last 4-5 days none of my Vizio TVs have been able to play live TV or DVR, non NAS content is fine. I get an error “NAS 2023 appears to be off… --- ## [Video unable to play on a Vizio TV, "unable to find client profile for device"](https://forums.plex.tv/t/video-unable-to-play-on-a-vizio-tv-unable-to-find-client-profile-for-device/932711)
**Author:** [@TopdeckTom](https://forums.plex.tv/u/TopdeckTom)\ **Replies:** 2\ **Last updated:** [October 21, 2025, 7:34pm UTC](https://forums.plex.tv/t/video-unable-to-play-on-a-vizio-tv-unable-to-find-client-profile-for-device/932711 "2025-10-21T19:34:05Z")
Server Version#: 1.42.2.10156 Player Version#: 4.152.0 Basic info: latest Ubuntu, Docker/Portainer, Beelink EQi12 Intel 1220p NUC Let me first say I am just trying to help my buddy out and am aware of the limitations … --- ## [Vizio TV Native Plex App not playing Dolby Vision](https://forums.plex.tv/t/vizio-tv-native-plex-app-not-playing-dolby-vision/931567)
**Author:** [@raywakanda](https://forums.plex.tv/u/raywakanda)\ **Replies:** 0\ **Last updated:** [September 22, 2025, 5:50pm UTC](https://forums.plex.tv/t/vizio-tv-native-plex-app-not-playing-dolby-vision/931567 "2025-09-22T17:50:19Z")
Hello, Anyone knows how I can play Dovi file on plex native app on Vizio TV Model Vizio P65Q9. Dovi profile 5 do not play at all as it do not have HDR fallback. Dovi Profile 8 plays in HDR10 only. I do know that the … --- ## [Need help locating the shuffle function?](https://forums.plex.tv/t/need-help-locating-the-shuffle-function/921655)
**Author:** [@monzterman](https://forums.plex.tv/u/monzterman)\ **Replies:** 15\ **Last updated:** [September 2, 2025, 3:09pm UTC](https://forums.plex.tv/t/need-help-locating-the-shuffle-function/921655 "2025-09-02T15:09:01Z")
Can someone please help me find the shuffle function when watching my downloaded media/videos? It worked fine before and now its completely gone?? Even when I am in the app/website I do not see it in any of my folders?? … --- ## [Vizio TV Screensaver repeats incorrect photo names](https://forums.plex.tv/t/vizio-tv-screensaver-repeats-incorrect-photo-names/928936)
**Author:** [@randydunaitis\_gmail\_com](https://forums.plex.tv/u/randydunaitis_gmail_com)\ **Replies:** 1\ **Last updated:** [September 1, 2025, 4:46pm UTC](https://forums.plex.tv/t/vizio-tv-screensaver-repeats-incorrect-photo-names/928936 "2025-09-01T16:46:47Z")
The Screensaver work great at displaying my picture directory. However, the name displayed for the picture is incorrect most of the time. It will use a name from the picture directory, but not the correct one. Will pr… --- ## [Local network studdering/buffering all of a sudden](https://forums.plex.tv/t/local-network-studdering-buffering-all-of-a-sudden/928290)
**Author:** [@barnettb99](https://forums.plex.tv/u/barnettb99)\ **Replies:** 0\ **Last updated:** [August 7, 2025, 11:08pm UTC](https://forums.plex.tv/t/local-network-studdering-buffering-all-of-a-sudden/928290 "2025-08-07T23:08:59Z")
Server Version#: 1.41.9.9961 Player Version#: \ I have been running a Plex server on my PC for many many year now. I… --- ## [Access to folder denied for no reason Help](https://forums.plex.tv/t/access-to-folder-denied-for-no-reason-help/927831)
**Author:** [@daniean1](https://forums.plex.tv/u/daniean1)\ **Replies:** 2\ **Last updated:** [August 4, 2025, 1:04am UTC](https://forums.plex.tv/t/access-to-folder-denied-for-no-reason-help/927831 "2025-08-04T01:04:34Z")
I’m streaming off a flash drive on my computer. I tried to watch a show on my tv and it said it was unavailable when I KNEW that the MP4 was still in the folder linked to that library. I went to my computer and I kept ge… --- ## [Hevc no longer playing on Vizio smart tv](https://forums.plex.tv/t/hevc-no-longer-playing-on-vizio-smart-tv/926867)
**Author:** [@keizergriffiths](https://forums.plex.tv/u/keizergriffiths)\ **Replies:** 0\ **Last updated:** [July 23, 2025, 8:52pm UTC](https://forums.plex.tv/t/hevc-no-longer-playing-on-vizio-smart-tv/926867 "2025-07-23T20:52:29Z")
Server Version#:1.41.9.9961 Player Version#: vizio plex app 5.93.2 After a recent Vizio firmware update, the Plex app for vizio no longer plays x265/hevc content. I hear the audio, but the video is a black screen. A pr… --- ## [Plex App Freezing on Smart TV](https://forums.plex.tv/t/plex-app-freezing-on-smart-tv/926323)
**Author:** [@jdyankee5](https://forums.plex.tv/u/jdyankee5)\ **Replies:** 1\ **Last updated:** [July 19, 2025, 1:01am UTC](https://forums.plex.tv/t/plex-app-freezing-on-smart-tv/926323 "2025-07-19T01:01:07Z")
Server Version#: Player Version#: \ With the new Plex app update on my Vizio smart TV (PX 75 g1), it keeps getting f… --- ## [Plex Playing Both Audio Streams in a File](https://forums.plex.tv/t/plex-playing-both-audio-streams-in-a-file/919783)
**Author:** [@govatos](https://forums.plex.tv/u/govatos)\ **Replies:** 0\ **Last updated:** [May 23, 2025, 3:45pm UTC](https://forums.plex.tv/t/plex-playing-both-audio-streams-in-a-file/919783 "2025-05-23T15:45:04Z")
Server Version#: 4.147.0 Player Version#: Plex for Vizio / 5.91.0 / 3.3.3-2506.0001 My TV is playing both audio files (AAC 7.1 regular and AAC Stereo Commentary) no matter which one I select on all files I have with th… --- ## [DTS and Vizio Chipsets](https://forums.plex.tv/t/dts-and-vizio-chipsets/917516)
**Author:** [@bmpnumber1](https://forums.plex.tv/u/bmpnumber1)\ **Replies:** 0\ **Last updated:** [May 7, 2025, 9:03pm UTC](https://forums.plex.tv/t/dts-and-vizio-chipsets/917516 "2025-05-07T21:03:32Z")
I just spent the better part of two weeks or so troubleshooting why DTS was not working correctly on a P75Q TV even though I would have believed it to (but documentation on Vizio’s website is lack luster at best regardin… --- ## [Incorrect Audio Plays for Selected Track on Movie](https://forums.plex.tv/t/incorrect-audio-plays-for-selected-track-on-movie/911238)
**Author:** [@bmpnumber1](https://forums.plex.tv/u/bmpnumber1)\ **Replies:** 10\ **Last updated:** [May 9, 2025, 1:37pm UTC](https://forums.plex.tv/t/incorrect-audio-plays-for-selected-track-on-movie/911238 "2025-05-09T13:37:55Z")
Server Version#: Player Version#: 5.91.0 While playing personal media through the Plex for Vizio app, the English (DTS-HD MA 6.1) actually plays the Portuguese (AC3 5.1) instead. This appears to only occur on the Vizio… --- ## [No sound via official app on certain titles but sound when casting same title on same Vizio tv](https://forums.plex.tv/t/no-sound-via-official-app-on-certain-titles-but-sound-when-casting-same-title-on-same-vizio-tv/903714)
**Author:** [@tannerveyron](https://forums.plex.tv/u/tannerveyron)\ **Replies:** 0\ **Last updated:** [January 27, 2025, 2:36am UTC](https://forums.plex.tv/t/no-sound-via-official-app-on-certain-titles-but-sound-when-casting-same-title-on-same-vizio-tv/903714 "2025-01-27T02:36:19Z")
Server Version#: 4.141.0 Player Version#: 5.90.1 Platform Version#: 3.3.1-2445.0001 Chipset MTK-5691 Sometimes I try to watch a few movies or shows but with the official app on Vizio, I get no sound but I can use the… --- ## [Interface missing or blank during/after playback](https://forums.plex.tv/t/interface-missing-or-blank-during-after-playback/900531)
**Author:** [@Gregopher](https://forums.plex.tv/u/Gregopher)\ **Replies:** 4\ **Last updated:** [January 16, 2025, 5:39pm UTC](https://forums.plex.tv/t/interface-missing-or-blank-during-after-playback/900531 "2025-01-16T17:39:26Z")
Server Version#: 1.41.3.9314 Player Version#: plex for Vizio 5.90.1 platform 3.0.7-2441.0001 Chipset MTK-5597 I have an intermittent problem where the on screen controls are missing once playback starts. For instanc… [Next page](https://forums.plex.tv/tag/vizio/94.md?match_all_tags=true&page=1&tags%5B%5D=vizio)