# \#xbox-preview

**URL:** https://forums.plex.tv/tag/xbox-preview/181.md

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

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## [Xbox New Plex experience](https://forums.plex.tv/t/xbox-new-plex-experience/931725)

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**Author:** [@historygeek1945](https://forums.plex.tv/u/historygeek1945)\
**Replies:** 1\
**Last updated:** [September 25, 2025, 4:55am UTC](https://forums.plex.tv/t/xbox-new-plex-experience/931725 "2025-09-25T04:55:40Z")

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Server Version#: Player Version#: Will the Xbox Plex app receive the new experience overhaul at some point (if it hasn’t already)? I’d be willing to try it if there was a preview version to download, although I’d hate…

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## [Plex preview app on Xbox Series S](https://forums.plex.tv/t/plex-preview-app-on-xbox-series-s/748996)

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**Author:** [@sesprit](https://forums.plex.tv/u/sesprit)\
**Replies:** 0\
**Last updated:** [October 7, 2021, 9:15am UTC](https://forums.plex.tv/t/plex-preview-app-on-xbox-series-s/748996 "2021-10-07T09:15:34Z")

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I am curious whether we can still get the preview app from the Xbox Insider Hub? I cannot see it there and I am both a Plex Pass subscriber and part of the Insider program. I want to enable high quality audio passthrough…

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## [Plex App not working on XBOX Alpha Skip-Ahead](https://forums.plex.tv/t/plex-app-not-working-on-xbox-alpha-skip-ahead/744126)

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**Author:** [@shakows](https://forums.plex.tv/u/shakows)\
**Replies:** 2\
**Last updated:** [October 4, 2021, 11:35am UTC](https://forums.plex.tv/t/plex-app-not-working-on-xbox-alpha-skip-ahead/744126 "2021-10-04T11:35:32Z")

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Player Version#:Latest Xbox App says its being getting ready but says there has been an error after about 30 seconds Have tried reinstalling App but no difference Problem started about 1 week ago, running XBOX Alpha S…

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## [\[Solved\] Stuttering issue in Xbox one app which not happened in previous app before](https://forums.plex.tv/t/solved-stuttering-issue-in-xbox-one-app-which-not-happened-in-previous-app-before/654852)

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**Author:** [@wshenk](https://forums.plex.tv/u/wshenk)\
**Replies:** 11\
**Last updated:** [October 2, 2021, 6:16pm UTC](https://forums.plex.tv/t/solved-stuttering-issue-in-xbox-one-app-which-not-happened-in-previous-app-before/654852 "2021-10-02T18:16:31Z")

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Server Version#: 1.20.4.3517 Player Version#: 5.4.2 Xbox one S platform version#: 10.0.19041.5476 (File removed) The video format is 4K HDR. It was smoothly played in previous app before (though has constant bufferin…

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## [Why can I “stretch” old TV shows on android TV(fireTV) Plex but not xbonx one?](https://forums.plex.tv/t/why-can-i-stretch-old-tv-shows-on-android-tv-firetv-plex-but-not-xbonx-one/733785)

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**Author:** [@Jstrat31](https://forums.plex.tv/u/Jstrat31)\
**Replies:** 0\
**Last updated:** [August 4, 2021, 2:34am UTC](https://forums.plex.tv/t/why-can-i-stretch-old-tv-shows-on-android-tv-firetv-plex-but-not-xbonx-one/733785 "2021-08-04T02:34:23Z")

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Server Version#: Player Version#: X

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## [Xbox Plex transcoding 4k to 1080p](https://forums.plex.tv/t/xbox-plex-transcoding-4k-to-1080p/710518)

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**Author:** [@nickwpearce](https://forums.plex.tv/u/nickwpearce)\
**Replies:** 6\
**Last updated:** [April 21, 2021, 12:08pm UTC](https://forums.plex.tv/t/xbox-plex-transcoding-4k-to-1080p/710518 "2021-04-21T12:08:44Z")

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Getting this error on Xbox Series X latest version in alpha that allows audio passthrough Some 3840x2160 videos being transcoded to 1080p because, “Video stream exceeded coded resolution of 3840x2160” Server Version#: …

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## [LG and Xbox v5.9.1 Collection UI Glitch](https://forums.plex.tv/t/lg-and-xbox-v5-9-1-collection-ui-glitch/691873)

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**Author:** [@BearVV](https://forums.plex.tv/u/BearVV)\
**Replies:** 4\
**Last updated:** [April 3, 2021, 11:06pm UTC](https://forums.plex.tv/t/lg-and-xbox-v5-9-1-collection-ui-glitch/691873 "2021-04-03T23:06:58Z")

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Server Version#: 1.21.3.4046 Player Version#: v5.9.1 Since updating overnight on both the LG WebOS and Xbox Preview, collections that exceed a certain item threshold have a UI Glitch which causes the collection to skip…

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## [Early Access mode on Xbox One doesn’t connect to local Plex server](https://forums.plex.tv/t/early-access-mode-on-xbox-one-doesn-t-connect-to-local-plex-server/691841)

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**Author:** [@stuartbale](https://forums.plex.tv/u/stuartbale)\
**Replies:** 1\
**Last updated:** [March 29, 2021, 12:56am UTC](https://forums.plex.tv/t/early-access-mode-on-xbox-one-doesn-t-connect-to-local-plex-server/691841 "2021-03-29T00:56:02Z")

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Server Version#: 1.21.3.4021 Player Version#: 5.9.1 (in Early Access mode) Player Version#: 2.65.1.70 (in non-Early Access mode) After activating Early Access, my XBox One won’t connect to my local Plex server. (This …

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## [Trying to get back to the old plex app](https://forums.plex.tv/t/trying-to-get-back-to-the-old-plex-app/701603)

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**Author:** [@Renieshea07\_yahoo\_com](https://forums.plex.tv/u/Renieshea07_yahoo_com)\
**Replies:** 2\
**Last updated:** [March 19, 2021, 12:20am UTC](https://forums.plex.tv/t/trying-to-get-back-to-the-old-plex-app/701603 "2021-03-19T00:20:56Z")

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When I try to find the leave early release it’s not there and I have restart my system and still nothing

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## [New Xbox One App preview](https://forums.plex.tv/t/new-xbox-one-app-preview/620488)

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**Author:** [@Moussa](https://forums.plex.tv/u/Moussa)\
**Replies:** 194\
**Last updated:** [March 18, 2021, 8:36pm UTC](https://forums.plex.tv/t/new-xbox-one-app-preview/620488 "2021-03-18T20:36:29Z")

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As you may have noticed we’ve been working hard on a rewrite of the Plex application for our smart tv and console platforms. Following up the on the previews for LG webOS, Vizio SmartCast and Samsung Tizen we are ready t…

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## [Plex is currently unavailable when using "Early Access"](https://forums.plex.tv/t/plex-is-currently-unavailable-when-using-early-access/630115)

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**Author:** [@saporis](https://forums.plex.tv/u/saporis)\
**Replies:** 15\
**Last updated:** [January 20, 2021, 7:44pm UTC](https://forums.plex.tv/t/plex-is-currently-unavailable-when-using-early-access/630115 "2021-01-20T19:44:27Z")

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If I have Early Access turned on, my servers (plural) are unreachable by the xbox client (any xbox, I have 2). Both servers are configured manually via (local, LAN) ip address to resolve potential issues. If I LEAVE ear…

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## [How do I enable early access for Xbox Series X app?](https://forums.plex.tv/t/how-do-i-enable-early-access-for-xbox-series-x-app/666090)

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**Author:** [@Jonathandavis89](https://forums.plex.tv/u/Jonathandavis89)\
**Replies:** 4\
**Last updated:** [December 16, 2020, 10:05pm UTC](https://forums.plex.tv/t/how-do-i-enable-early-access-for-xbox-series-x-app/666090 "2020-12-16T22:05:23Z")

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Server Version#: 1.21.1.3795 Player Version#: 2.632.7.0 How do I enable early access for Xbox Series X app?

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## [Xbox SX works better for Plex then PS5](https://forums.plex.tv/t/xbox-sx-works-better-for-plex-then-ps5/658448)

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**Author:** [@JasonsPlex](https://forums.plex.tv/u/JasonsPlex)\
**Replies:** 1\
**Last updated:** [December 13, 2020, 9:43pm UTC](https://forums.plex.tv/t/xbox-sx-works-better-for-plex-then-ps5/658448 "2020-12-13T21:43:04Z")

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Upon testing both Xbox SX and the PS5 I have found the Xbox SX to work better for the plex app including live tv! That was my purchase deciding factor so I hope it helps someone. Xbox series x problems Still buffers al…

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## [New Xbox App not handling subtitles correctly](https://forums.plex.tv/t/new-xbox-app-not-handling-subtitles-correctly/653597)

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**Author:** [@slansi](https://forums.plex.tv/u/slansi)\
**Replies:** 2\
**Last updated:** [December 11, 2020, 12:29am UTC](https://forums.plex.tv/t/new-xbox-app-not-handling-subtitles-correctly/653597 "2020-12-11T00:29:56Z")

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Server Version#: 1.20.4.3517 Player Version#: 5.4.1 Latest preview version installed on xbox one x. When trying to select subtitles either from the preplay screen or while watching available subtitles arent listed. It …

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## [Playback stutters on Xbox One](https://forums.plex.tv/t/playback-stutters-on-xbox-one/635461)

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**Author:** [@ScWeeGee](https://forums.plex.tv/u/ScWeeGee)\
**Replies:** 6\
**Last updated:** [November 27, 2020, 3:50am UTC](https://forums.plex.tv/t/playback-stutters-on-xbox-one/635461 "2020-11-27T03:50:21Z")

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I’m experiencing this issue on my Xbox One S. With the new update, when I’m playing TV shows primarily you will see subtle stuttering or what appears to be frame drops. I haven’t noticed this issue on movies just with T…

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## [Where is Tunefind on the latest update?](https://forums.plex.tv/t/where-is-tunefind-on-the-latest-update/657246)

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**Author:** [@mbarylski](https://forums.plex.tv/u/mbarylski)\
**Replies:** 2\
**Last updated:** [November 25, 2020, 12:13am UTC](https://forums.plex.tv/t/where-is-tunefind-on-the-latest-update/657246 "2020-11-25T00:13:50Z")

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I saw the post about Tunefind, but can’t find it anywhere in Movies or TV Shows. Hiw do we get to it? Can’t find it on Android either. Is it on Android too?

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## [Latest Xbox App changed when Theme Music plays](https://forums.plex.tv/t/latest-xbox-app-changed-when-theme-music-plays/652384)

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**Author:** [@slansi](https://forums.plex.tv/u/slansi)\
**Replies:** 0\
**Last updated:** [November 11, 2020, 4:37am UTC](https://forums.plex.tv/t/latest-xbox-app-changed-when-theme-music-plays/652384 "2020-11-11T04:37:00Z")

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Server Version#: 1.20.4.3517 Player Version#: 5.4.1 Latest version of the app released for the Xbox Series X/S was installed on my Xbox one x as part of the preview program. The theme song no longer plays when you clic…

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## [Xbox One App Not playing Trailers](https://forums.plex.tv/t/xbox-one-app-not-playing-trailers/648858)

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**Author:** [@JosephG27\_outlook\_com](https://forums.plex.tv/u/JosephG27_outlook_com)\
**Replies:** 1\
**Last updated:** [November 6, 2020, 4:14am UTC](https://forums.plex.tv/t/xbox-one-app-not-playing-trailers/648858 "2020-11-06T04:14:59Z")

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So With the new Updates to the Xbox One, it started doing some weird things with the trailers. First It started playing trailers for old movies I didn’t have. At that time, I had my settings set to play trailers from mov…

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## [Server Unavailable](https://forums.plex.tv/t/server-unavailable/637917)

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**Author:** [@tw33k](https://forums.plex.tv/u/tw33k)\
**Replies:** 2\
**Last updated:** [October 29, 2020, 8:30pm UTC](https://forums.plex.tv/t/server-unavailable/637917 "2020-10-29T20:30:14Z")

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Server Version#: 1.20.1.3252 Player Version#: 5.1.3 I opened Plex on my XBox One X and couldn’t connect to my server. I uninstalled the app and tried again but same problem. Could connect from my iPad. Had to leave ea…

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## [Xbox app crashes at 2 hr mark while playing movies](https://forums.plex.tv/t/xbox-app-crashes-at-2-hr-mark-while-playing-movies/647147)

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**Author:** [@Kimejare](https://forums.plex.tv/u/Kimejare)\
**Replies:** 0\
**Last updated:** [October 26, 2020, 2:04am UTC](https://forums.plex.tv/t/xbox-app-crashes-at-2-hr-mark-while-playing-movies/647147 "2020-10-26T02:04:52Z")

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Continuing the discussion from New Xbox One App preview: I’m having an interesting new issue with the Xbox one x Plex app. This is a connection to a remote shared media server. In general, I can’t get past the 2hr mark…

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## [Buffering in long music tracks](https://forums.plex.tv/t/buffering-in-long-music-tracks/645504)

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**Author:** [@dlambro](https://forums.plex.tv/u/dlambro)\
**Replies:** 0\
**Last updated:** [October 21, 2020, 9:06pm UTC](https://forums.plex.tv/t/buffering-in-long-music-tracks/645504 "2020-10-21T21:06:14Z")

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Is anyone else experiencing buffering issues with music tracks that are longer than 6 minutes? I’ve started to notice that when I play longer MP3s, playback will pause to buffer about 6-7 minutes into the track. Then pla…

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## [Music playback crashing in latest preview build](https://forums.plex.tv/t/music-playback-crashing-in-latest-preview-build/630206)

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**Author:** [@dlambro](https://forums.plex.tv/u/dlambro)\
**Replies:** 23\
**Last updated:** [October 8, 2020, 12:15am UTC](https://forums.plex.tv/t/music-playback-crashing-in-latest-preview-build/630206 "2020-10-08T00:15:35Z")

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In the preview build just released, I’m getting crashes sometimes during music playback. Playback of a track in the queue will end, and instead of playing the next track, Plex will exit to the Xbox One dashboard. This al…

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## [Xbox One preview app transcodes live TV](https://forums.plex.tv/t/xbox-one-preview-app-transcodes-live-tv/636029)

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**Author:** [@JasonsPlex](https://forums.plex.tv/u/JasonsPlex)\
**Replies:** 0\
**Last updated:** [September 22, 2020, 10:45pm UTC](https://forums.plex.tv/t/xbox-one-preview-app-transcodes-live-tv/636029 "2020-09-22T22:45:36Z")

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Server Version#: latest Player Version#: latest From my understanding the Xbox One supports mpeg-4 but for some reason it is transcoding even at maximum settings on live TV. Also are quick access channels on the homepa…

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## [Supporting the Image-Based Subtitle APIs from Windows 10 May 2020 Update](https://forums.plex.tv/t/supporting-the-image-based-subtitle-apis-from-windows-10-may-2020-update/626646)

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**Author:** [@BradleyMarie](https://forums.plex.tv/u/BradleyMarie)\
**Replies:** 2\
**Last updated:** [September 15, 2020, 3:03pm UTC](https://forums.plex.tv/t/supporting-the-image-based-subtitle-apis-from-windows-10-may-2020-update/626646 "2020-09-15T15:03:36Z")

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In the May 2020 Update to Windows 10 and Xbox One, Microsoft added a CreateFromStreamWithIndex method to the TimedTextSource class that enables image-based subtitle support for media playback with the MediaElement player…

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## [What is going on with the new experience making it hard to find MY content](https://forums.plex.tv/t/what-is-going-on-with-the-new-experience-making-it-hard-to-find-my-content/632100)

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**Author:** [@dustinsaunders](https://forums.plex.tv/u/dustinsaunders)\
**Replies:** 1\
**Last updated:** [September 10, 2020, 6:16am UTC](https://forums.plex.tv/t/what-is-going-on-with-the-new-experience-making-it-hard-to-find-my-content/632100 "2020-09-10T06:16:45Z")

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I use Plex on web and its already getting harder to find MY content amongst all the extra Plex crap. But on the XBox Early Access… there are several steps I have to get through just to see my content. I paid for Plex …

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## [Unable to play Tidal Content on Xbox One with preview features enabled](https://forums.plex.tv/t/unable-to-play-tidal-content-on-xbox-one-with-preview-features-enabled/631728)

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**Author:** [@Imperfect12345](https://forums.plex.tv/u/Imperfect12345)\
**Replies:** 1\
**Last updated:** [September 9, 2020, 4:35pm UTC](https://forums.plex.tv/t/unable-to-play-tidal-content-on-xbox-one-with-preview-features-enabled/631728 "2020-09-09T16:35:50Z")

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Server Version#: 1.20.1.3252 Player Version#: 5.1.3.1 I don’t see the Tidal Node when Early Access is enabled. When I try and play Tidal music that is added to my library it just fails and removes the display of the T…

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## [Subtitles not shown correctly](https://forums.plex.tv/t/subtitles-not-shown-correctly/631069)

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**Author:** [@sak\_tomas\_gmail\_com](https://forums.plex.tv/u/sak_tomas_gmail_com)\
**Replies:** 2\
**Last updated:** [September 7, 2020, 8:21pm UTC](https://forums.plex.tv/t/subtitles-not-shown-correctly/631069 "2020-09-07T20:21:31Z")

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Server Version#: 1.18.5.2309 Player Version#: 5.1.3 Xbox Player - Platform Version 10.0.19041.4162 After lastest update of my player at Xbox One X console, szech subtitles are not shown correctly with proper signs and …

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## [New Xbox app broke the encoding of greek subtitles](https://forums.plex.tv/t/new-xbox-app-broke-the-encoding-of-greek-subtitles/630395)

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**Author:** [@hal9000gr](https://forums.plex.tv/u/hal9000gr)\
**Replies:** 2\
**Last updated:** [September 5, 2020, 7:09am UTC](https://forums.plex.tv/t/new-xbox-app-broke-the-encoding-of-greek-subtitles/630395 "2020-09-05T07:09:59Z")

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Server Version#:1.20.1.3252-a78fef9a9 Player Version#: last one Hi New app causes issuses with the encoding of greek subs. Any update

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## [Xbox One App Early Access issue](https://forums.plex.tv/t/xbox-one-app-early-access-issue/630076)

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**Author:** [@deathxgods](https://forums.plex.tv/u/deathxgods)\
**Replies:** 3\
**Last updated:** [September 4, 2020, 1:34pm UTC](https://forums.plex.tv/t/xbox-one-app-early-access-issue/630076 "2020-09-04T13:34:06Z")

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I have an anime that does not play sound when using the early access, i an only assume that it is an codec issue on the player side. i will provide info from the plex server on the file encode for the show, the regular p…

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## [New Xbox One App preview possible problem (subtitles encoding)](https://forums.plex.tv/t/new-xbox-one-app-preview-possible-problem-subtitles-encoding/621783)

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**Author:** [@khandj](https://forums.plex.tv/u/khandj)\
**Replies:** 3\
**Last updated:** [September 3, 2020, 6:27pm UTC](https://forums.plex.tv/t/new-xbox-one-app-preview-possible-problem-subtitles-encoding/621783 "2020-09-03T18:27:38Z")

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Hello, Just checked the new xbox one app preview on Xbox One S. Don’t know if it is in fact a problem or there is some workaround, but external greek subtitles (srt files) are not displayed correctly. There seems to be…

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