[Feature Request] User error reporting to server manager.

Allow users to submit error reports to the server manager.

 

Within the Pause Menu of any movie or television show and on the Plex homepage, please add a button that allows a user (friends of servers) to send error reports to the server manager. This report would then go to the managers inbox within the servers web settings. The report would include the time code of the video, titles, if there Plex software is up to date, and any relevant system data (ie: ping, transfer speed, os). Options should be added for the manager to change the style of the report, what can be included, and who can report.

 

Different styles can include:

  1. An open dialogue box for users to explain exactly the problem with a character limit.
  2. A list of problem topics predetermined by the server manager that the user can select to categorize the error.
  • Missing Subtitles
  • Incorrect Subtitles
  • Video Error
  • Audio Error
  • Incorrectly Matched
  • Audio/Video Sync Errror

I would like to see this more in the announcement area, or a separate area similar to announcements.  This could stem from anything like buffering issues, cubs out of synch or for wrong video, or mis-labeled videos. 

This gives the users a way to give the admin some sort of feedback on the system as a whole or the videos individually or collectively.  I don't want to have my email in-box flooded, nor my cell getting a bunch of extra push notifications, but when I log into the Web App as admin, I want to see issues that have cropped up.

I realise this is an old thread but was first post I found when searching.

I would really like this too. Client side error reporting. Would make it so much easier to manage larger libraries.

I agree this needs to be added. Many of us find our own users are the best QA for the quality of our content.

A request for the same feature exists already, and it has more votes.

Therefore this one is closed.
Votes are given back to the users who voted on this request. Please think of re-voting in the other thread if you still want it.


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