The Plex LG client version is available in your list of Authorized Devices.
The log info you included is for Plex Web. The server log files are needed.
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Current version of Plex LG app is 5.46.1 (release notes).
Update if you are not at the current version. -
Configure server for debug, not verbose, logging (default).
Settings → Server_Name → General + Show Advanced.
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Restart Plex Media Server, wait 2 - 3 minutes for the server to fully start.
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Configure the TV to log to the server at the debug level.
This times out after eight hours. -
Re-create the problem.
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When the problem re-occurs, pull the server log files and upload to the thread.
Settings → Troubleshooting
