The old server has no way that I can stop it myself. I have to get the owners to stop it. One reason I’m going elsewhere.
It would be much easier to change the new server, what do you think?
Well, not eventually. I was planning on setting up the new server, test it and then stop the old one.
Thanks for telling me this.
Oh well, I didn’t want to mess with the docker
Change the pathnames I gave you above to work in the filesystem on the new docker container.
This means, something like, /some/path/config/Library/Application Support/Plex Media Server
Now you can use the procedure I have written above.
Since there’s a conflict with server management, If you need to change the server’s account, now is the time.
While in Preferences.xml, remove the following Name="Value" pairs:
IF you do this, you WILL need to claim the server.
Being remote, there’s a trick we can use .
If you do change the account, let me know and I’ll show you how to do that.
All done!!
No need to change the account.
Going to server my IP gives:
I see two current servers and three deleted servers
I see ‘omv’ and the other ‘USB’.
What should I see?
That screen you’re seeing means there is no “Home” page settings for the server.
Clicking “MORE>” should take you to where you can see both servers listed.
Confirm?
I have 3 PMS’s.
My OMV NAS - This is disabled at the moment.
My old server called SH - Plex Server
My new server called USB Plex Server
Good, I do see USB 
It doesn’t have a certificate. That seems to be the problem.
Can you
Logs directory under PMS.I need to see what’s happening in there. I suspect the old cert needs to be manually removed as well.
Here are the logs.
Logs.zip (1.6 MB)
NAILED IT! LOL
Apr 21, 2022 06:16:08.806 [0x7f2f09872b38] INFO - Plex Media Server v1.25.9.5721-965587f64 - Docker Docker Container (LinuxServer.io) x86_64 - build: linux-x86_64 debian - GMT 00:00
Apr 21, 2022 06:16:08.807 [0x7f2f09872b38] INFO - Linux version: 4.19.0-18-amd64, language: en-US
Apr 21, 2022 06:16:08.807 [0x7f2f09872b38] INFO - Processor: 128-core AMD EPYC 7702P 64-Core Processor
Apr 21, 2022 06:16:08.807 [0x7f2f09872b38] INFO - Compiler is - Clang 11.0.1 (https://plex.tv b587490162c22e078c314e3f7dc560c691d126aa)
Apr 21, 2022 06:16:08.807 [0x7f2f09872b38] INFO - /usr/lib/plexmediaserver/Plex Media Server
Apr 21, 2022 06:16:10.704 [0x7f2f0d0560c8] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:10.704 [0x7f2f0d0560c8] ERROR - [CERT] Found a certificate, but couldn't install it.
Apr 21, 2022 06:16:10.714 [0x7f2f0d0560c8] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:10.782 [0x7f2f08247b38] WARN - Crash: Crash reporting disabled
Apr 21, 2022 06:16:10.826 [0x7f2f0d0560c8] ERROR - [CERT] MyPlex: Error 404 requesting XML from: https://plex.tv/api/v2/devices/307539e3c07d18463a17b458666c7d8e71c32ac9/certificate/subject
Apr 21, 2022 06:16:10.826 [0x7f2f0d0560c8] ERROR - [CERT] CERT: Error acquiring new certificate: error fetching Subject
Apr 21, 2022 06:16:11.000 [0x7f2f07cb5b38] ERROR - MyPlex: Error 403 requesting XML from: https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx
Apr 21, 2022 06:16:11.000 [0x7f2f07cb5b38] ERROR - MyPlex: Couldn't get list of access tokens from myPlex.
Apr 21, 2022 06:16:11.098 [0x7f2f07cfbb38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability
Apr 21, 2022 06:16:11.098 [0x7f2f07cfbb38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability-platforms
Apr 21, 2022 06:16:11.120 [0x7f2f07e7fb38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability
Apr 21, 2022 06:16:11.120 [0x7f2f07e7fb38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability-platforms
Apr 21, 2022 06:16:13.264 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:13.264 [0x7f2f08210b38] ERROR - [CERT] Found a certificate, but couldn't install it.
Apr 21, 2022 06:16:13.264 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:13.315 [0x7f2f08210b38] ERROR - [CERT] MyPlex: Error 404 requesting XML from: https://plex.tv/api/v2/devices/307539e3c07d18463a17b458666c7d8e71c32ac9/certificate/subject
Apr 21, 2022 06:16:13.315 [0x7f2f08210b38] ERROR - [CERT] CERT: Error acquiring new certificate: error fetching Subject
Apr 21, 2022 06:16:13.641 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:13.641 [0x7f2f08210b38] ERROR - [CERT] Found a certificate, but couldn't install it.
Apr 21, 2022 06:16:13.641 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:13.684 [0x7f2f08210b38] ERROR - [CERT] MyPlex: Error 404 requesting XML from: https://plex.tv/api/v2/devices/307539e3c07d18463a17b458666c7d8e71c32ac9/certificate/subject
Apr 21, 2022 06:16:13.684 [0x7f2f08210b38] ERROR - [CERT] CERT: Error acquiring new certificate: error fetching Subject
Apr 21, 2022 06:16:13.832 [0x7f2f081edb38] WARN - [EventSourceClient/pubsub] MyPlex: attempted a reachability check but we're not yet mapped.
Apr 21, 2022 06:16:13.902 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:13.902 [0x7f2f08210b38] ERROR - [CERT] Found a certificate, but couldn't install it.
Apr 21, 2022 06:16:13.903 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:13.946 [0x7f2f08210b38] ERROR - [CERT] MyPlex: Error 404 requesting XML from: https://plex.tv/api/v2/devices/307539e3c07d18463a17b458666c7d8e71c32ac9/certificate/subject
Apr 21, 2022 06:16:13.946 [0x7f2f08210b38] ERROR - [CERT] CERT: Error acquiring new certificate: error fetching Subject
Apr 21, 2022 06:16:13.947 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:13.947 [0x7f2f08210b38] ERROR - [CERT] Found a certificate, but couldn't install it.
Apr 21, 2022 06:16:13.947 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:13.985 [0x7f2f08210b38] ERROR - [CERT] MyPlex: Error 404 requesting XML from: https://plex.tv/api/v2/devices/307539e3c07d18463a17b458666c7d8e71c32ac9/certificate/subject
Apr 21, 2022 06:16:13.985 [0x7f2f08210b38] ERROR - [CERT] CERT: Error acquiring new certificate: error fetching Subject
Apr 21, 2022 06:16:13.986 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:13.986 [0x7f2f08210b38] ERROR - [CERT] Found a certificate, but couldn't install it.
Apr 21, 2022 06:16:13.986 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:14.028 [0x7f2f08210b38] ERROR - [CERT] MyPlex: Error 404 requesting XML from: https://plex.tv/api/v2/devices/307539e3c07d18463a17b458666c7d8e71c32ac9/certificate/subject
Apr 21, 2022 06:16:14.028 [0x7f2f08210b38] ERROR - [CERT] CERT: Error acquiring new certificate: error fetching Subject
Apr 21, 2022 06:16:14.029 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:14.029 [0x7f2f08210b38] ERROR - [CERT] Found a certificate, but couldn't install it.
Apr 21, 2022 06:16:14.029 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:14.068 [0x7f2f08210b38] ERROR - [CERT] MyPlex: Error 404 requesting XML from: https://plex.tv/api/v2/devices/307539e3c07d18463a17b458666c7d8e71c32ac9/certificate/subject
Apr 21, 2022 06:16:14.069 [0x7f2f08210b38] ERROR - [CERT] CERT: Error acquiring new certificate: error fetching Subject
Apr 21, 2022 06:16:14.069 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:14.069 [0x7f2f08210b38] ERROR - [CERT] Found a certificate, but couldn't install it.
Apr 21, 2022 06:16:14.070 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:14.109 [0x7f2f08210b38] ERROR - [CERT] MyPlex: Error 404 requesting XML from: https://plex.tv/api/v2/devices/307539e3c07d18463a17b458666c7d8e71c32ac9/certificate/subject
Apr 21, 2022 06:16:14.109 [0x7f2f08210b38] ERROR - [CERT] CERT: Error acquiring new certificate: error fetching Subject
Apr 21, 2022 06:16:14.110 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:14.110 [0x7f2f08210b38] ERROR - [CERT] Found a certificate, but couldn't install it.
Apr 21, 2022 06:16:14.110 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Apr 21, 2022 06:16:14.152 [0x7f2f08210b38] ERROR - [CERT] MyPlex: Error 404 requesting XML from: https://plex.tv/api/v2/devices/307539e3c07d18463a17b458666c7d8e71c32ac9/certificate/subject
Apr 21, 2022 06:16:14.152 [0x7f2f08210b38] ERROR - [CERT] CERT: Error acquiring new certificate: error fetching Subject
Apr 21, 2022 06:16:14.153 [0x7f2f08210b38] ERROR - [CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
Cache directory.cd into it.sudo rm cert*.p12 (there should be a cert-v2.p12 file if you want to look)After we get this server claimed, it’s a good idea to turn DEBUG logging back on.
It doesn’t use more disk space (logs are fixed size) but it will let us see more when issues arise
I see the server is awake but no certificate yet.
Check the UID/GID of everything. Something got missed.
UID/GID look OK.
Screenshot below. Old server is not there either.
Did you rerun the chown -R command on the entire Plex Media Server tree?
Go look at Preferences.xml
I’m going to send you a PM so you can paste the contents.
Preferences.xml now has the entries I removed, but different ones.
Paste it all in the PM I sent you please
Did you rerun the chown -R command on the entire Plex Media Server tree?
Yes.
All seems good except for one TV Series with is showing like below. Have done a Scan & Metadata Refresh and it has not helped. Any ideas appreciated.
If you have ONE series that’s not showing up / showing that –
Check the file system permissions / path.
Something is out of whack with the media if it’s isolated to one item
All looks OK there:
Hmmm. It must think it’s elsewhere
Dance the season.
That did the trick.
I must say @ChuckPa your support has been amazing and I cannot thank you enough for your time and effort in helping this old noob. I could not have done it without you and I just wish I realised from the beginning we would be mirroring the old server. Makes sense once you told me but just never crossed my mind.
Once again, thank you.
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