performance and MKV support

Plex Players Gaming Consoles
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Plex and mkv has become unusable for me now. Just freezes every 5 seconds and is so annoying. And I'm still paying for this app $4.99 today from my account so about ready to cancel my subscription until the kinks are ironed out. Shame really.

 

I believe the issue people are having isnt with MKV's (which is just a container format), it's with the DTS audio. Xbox doesnt support DTS and there arent any 3rd party apps to do so, it's all being transcoded by your server.
my plex server is an amd6300 and it still gets bogged down when watching 1080/5.1dts. Playing 720p w/5.1DTS seems to be fine. Only solution I've found is to stick with 720p/DTS or 1080p/AAC files. Not the most ideal, but it works until there's DTS support on xbone

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Unless I'm mistaken, the Xbox1 should now support MKV natively since the Novmeber update released yesterday.

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Unless I'm mistaken, the Xbox1 should now support MKV natively since the Novmeber update released yesterday.

I cant say for certain If everyone has it. I'm in the preview program and have had DLNA for some time now. But again, thats just DLNA. It supports MKV files yeah, but not all audio codecs 

Also, you mentioned "pausing" issues. Is it literally pausing, or is it slow transcoding? What is your CPU usage at? What are the types of files your playing?

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195%CPU 6% MEMORY Plex trans service

Running on ubuntu on a Acer Revo 3600. I have XBMC on there and never had any streaming issues even playing back blu ray rips @20mbits.

Some play fine some not. Just tested with one, pauses for 1 sec every 5 secs or so. Here's the file info:

720p

Video @4000 Kpbs

Audio AC3

No subtitles.

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Unless I'm mistaken, the Xbox1 should now support MKV natively since the Novmeber update released yesterday.

You would be partially correct. Last Plex stated was that MS hadn't made it available for 3rd party apps yet. Hopefully that will change soon.

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Turned on verbose logging and this is what I captured when the "pause" happens.

Nov 08, 2014 16:21:59 [0xae6fcb70] DEBUG - Returning segment 39 from session: /tmp/plex-transcode-vwkny4l911lt-ec58af9c-dd5a-48f8-906e-d2798a93137c/media-00039.ts
Nov 08, 2014 16:21:59 [0xae6fcb70] VERBOSE - [IDLE] Adding (0->1) work item http_download - /video/:/transcode/universal/session/vwkny4l911lt/base/00039.ts
Nov 08, 2014 16:21:59 [0xae6fcb70] VERBOSE - [IDLE] * http_download - /video/:/transcode/universal/session/vwkny4l911lt/base/00039.ts - 1 active item(s)
Nov 08, 2014 16:21:59 [0xae6fcb70] VERBOSE - [IDLE] * transcoder - vwkny4l911lt - 1 active item(s)
Nov 08, 2014 16:21:59 [0xae6fcb70] DEBUG - Content-Length of /tmp/plex-transcode-vwkny4l911lt-ec58af9c-dd5a-48f8-906e-d2798a93137c/media-00039.ts is 1737684.
Nov 08, 2014 16:21:59 [0xae6fcb70] ERROR - Caught exception trying to stream file: /tmp/plex-transcode-vwkny4l911lt-ec58af9c-dd5a-48f8-906e-d2798a93137c/media-00039.ts
Nov 08, 2014 16:21:59 [0xae6fcb70] VERBOSE - Completed request: GET /video/:/transcode/universal/session/vwkny4l911lt/base/00039.ts: 500
Nov 08, 2014 16:21:59 [0x2ce0b70] VERBOSE - Finished writing response for GET /video/:/transcode/universal/session/vwkny4l911lt/base/00039.ts, 0 bytes in 21332ms
Nov 08, 2014 16:21:59 [0xadcfbb70] DEBUG - HLS segment range: 34 - 39 average bitrate: 1.49 Mbps
Nov 08, 2014 16:21:59 [0xadcfbb70] DEBUG - Returning segment 39 from session: /tmp/plex-transcode-vwkny4l911lt-ec58af9c-dd5a-48f8-906e-d2798a93137c/media-00039.ts
Nov 08, 2014 16:21:59 [0xadcfbb70] VERBOSE - [IDLE] Adding (1->2) work item http_download - /video/:/transcode/universal/session/vwkny4l911lt/base/00039.ts
Nov 08, 2014 16:21:59 [0xadcfbb70] VERBOSE - [IDLE] * http_download - /video/:/transcode/universal/session/vwkny4l911lt/base/00039.ts - 2 active item(s)
Nov 08, 2014 16:21:59 [0xadcfbb70] VERBOSE - [IDLE] * transcoder - vwkny4l911lt - 1 active item(s)
Nov 08, 2014 16:21:59 [0xadcfbb70] DEBUG - Content-Length of /tmp/plex-transcode-vwkny4l911lt-ec58af9c-dd5a-48f8-906e-d2798a93137c/media-00039.ts is 1737684.
Nov 08, 2014 16:21:59 [0xadcfbb70] VERBOSE - Completed request: GET /video/:/transcode/universal/session/vwkny4l911lt/base/00039.ts: 2200
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fyi, with the new update, the videos I'm having an issue with play fine with zero pausing through the x1 media player (connected through the Plex server) so it's clearly a transcoding problem.

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The stuttering issue is literally down to DTS alone, as I played a film with a both DTS and Dolby 5.1, and it stuttered as usual with DTS. However as soon as I switched to Dolby, the issue went away, and never returned. I hope this isn't an issue that can't be resolved without Microsoft updating the console, as a vast majority of my films come with DTS alone =/

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