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Media keys not working

tanka8tanka8 Posts: 13Members, Plex Pass Plex Pass

Platform: Windows 10 (Version 1607 Build 14393.447)
Plex Media Player Version: PlexMediaPlayer 1.2.0.481-b45bbf24 (windows-x86_64 10)
Keyboard: Logitech G710+

Problem: Media keys on keyboard not working with Plex Media Player. The media keys work perfectly with the Plex Chrome App but not the Plex Media Player. I have tried restarting and having no other media applications open. I have made sure I have the latest drivers for my keyboard.

Steps to produce: Start playing video in Plex Media Player. Press any of the media keys. Should stop/pause/play but does nothing.

Answers

  • TheMooDudeTheMooDude Posts: 203Members, Plex Pass Plex Pass

    +1
    This is the main reason I'm not using PMP as my main player. If I could get proper Windows playback integration from PMP (in desktop mode) I'd be so happy.

    i5-2500K | 20GB DDR3 | 4x3TB WD Red RAID1 | Windows Server 2012 R2 | Plex Media Server
    i7-6700 | 16GB DDR4 | GTX 980TI | Windows 10 Pro | Plex Media Player
    Samsung UE40K5500 | Plex SmartTV App
    Raspberry Pi 3-B | Plex Media Player Embedded
    Microsoft Lumia 950 | Windows Phone 10 | Plex UWP

  • DerpleDerple Posts: 13Members Plex Pass

    +1
    I'm having the same issue, and It has forced me to use the WS version, which has been quite buggy for me. This is the #1 thing for me on the regular desktop player.

  • tobiashietatobiashieta Plex Dev Team Posts: 5,524Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Fixed in the next version.

    Follow me on twitter @tobiashieta or G+

  • mcorttmcortt Posts: 2Members

    @tobiashieta said:
    Fixed in the next version.

    Which version should this be fixed in?

  • mcorttmcortt Posts: 2Members

    As i> @tobiashieta said:

    Fixed in the next version.

    As in 3.1.42, 3.2.2, etc.

  • tanka8tanka8 Posts: 13Members, Plex Pass Plex Pass

    I'm still having the issue and have not noticed any change.
    Using: PlexMediaPlayer 1.2.2.555-d1355001 (windows-x86_64 10)

  • vlangvlang Posts: 1,550Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Note that it won't work if the PMP window has no input focus. That part is not implemented yet.

  • tanka8tanka8 Posts: 13Members, Plex Pass Plex Pass

    As much as I would like it to work when the PMP window has no input focus. It does not even work when the PMP window is focused or the focus.

  • vlangvlang Posts: 1,550Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    That works for me. Maybe you have a stale custom input conf in your PMP profile directory? If not, please post the PMP log that includes you pressing the button. Maybe the keycode is somehow different.

  • BooBooBooBoo Posts: 1Members, Plex Pass Plex Pass

    @vlang said:
    Note that it won't work if the PMP window has no input focus. That part is not implemented yet.

    Any idea when this might be implemented?

  • kingbobskikingbobski Posts: 9Members, Plex Pass Plex Pass

    @BooBoo said:

    @vlang said:
    Note that it won't work if the PMP window has no input focus. That part is not implemented yet.

    Any idea when this might be implemented?

    • 1 on this, It's stopping me using as a daily thing
  • aksmith777aksmith777 Posts: 1Members

    I also feel strongly that this is a key feature that I would really like to see fixed soon - I have Version 1.5.5.3634 which Plex says is up to date. The media keys don't work, even with focus.
    C'mon guys, if microsoft can make medias work, surely you can? :-) (globally, so not in focus as well)

    Does anyone know of a desktp media player (other than MS) that does use the media keys?

  • krankimkopfkrankimkopf Posts: 7Members, Plex Pass Plex Pass

    +1 on this.
    LOTS of keyboards have media keys and if you are already using them when IN focus then please upgrade this functionality to allow this outside of focus as well

  • TheMooDudeTheMooDude Posts: 203Members, Plex Pass Plex Pass

    I've had another run at the out-of-focus media key issues, and have resorted to using an autohotkey script to throw media key presses to PMP specifically even if it's minimised. The script also sends the keypresses to the OS so everything should still work as expected even if PMP is not running. I've converted it to an *.exe if anyone wants to use it- just run the *.exe and media keys should work with PMP with or without focus.
    Download

    i5-2500K | 20GB DDR3 | 4x3TB WD Red RAID1 | Windows Server 2012 R2 | Plex Media Server
    i7-6700 | 16GB DDR4 | GTX 980TI | Windows 10 Pro | Plex Media Player
    Samsung UE40K5500 | Plex SmartTV App
    Raspberry Pi 3-B | Plex Media Player Embedded
    Microsoft Lumia 950 | Windows Phone 10 | Plex UWP

  • soldier9599soldier9599 Posts: 6Members ✭✭

    @vlang said:
    Note that it won't work if the PMP window has no input focus. That part is not implemented yet.

    When is this planned?

  • soldier9599soldier9599 Posts: 6Members ✭✭

    @TheMooDude said:
    I've had another run at the out-of-focus media key issues, and have resorted to using an autohotkey script to throw media key presses to PMP specifically even if it's minimised. The script also sends the keypresses to the OS so everything should still work as expected even if PMP is not running. I've converted it to an *.exe if anyone wants to use it- just run the *.exe and media keys should work with PMP with or without focus.
    Download

    Could you share the source code please?

  • TheMooDudeTheMooDude Posts: 203Members, Plex Pass Plex Pass
    edited August 15

    Nothing too complicated or anything. Hope it's useful.

    ~Media_Next::
    ControlSend,,{Media_Next},Plex Media Player
    return
    
    ~Media_Prev::
    ControlSend,,{Media_Prev},Plex Media Player
    return
    
    ~Media_Stop::
    ControlSend,,{Media_Stop},Plex Media Player
    return
    
    ~Media_Play_Pause::
    ControlSend,,{Media_Play_Pause},Plex Media Player
    return
    

    i5-2500K | 20GB DDR3 | 4x3TB WD Red RAID1 | Windows Server 2012 R2 | Plex Media Server
    i7-6700 | 16GB DDR4 | GTX 980TI | Windows 10 Pro | Plex Media Player
    Samsung UE40K5500 | Plex SmartTV App
    Raspberry Pi 3-B | Plex Media Player Embedded
    Microsoft Lumia 950 | Windows Phone 10 | Plex UWP

  • soldier9599soldier9599 Posts: 6Members ✭✭

    @TheMooDude said:
    Nothing too complicated or anything. Hope it's useful.

    ~Media_Next::
    ControlSend,,{Media_Next},Plex Media Player
    return
    
    ~Media_Prev::
    ControlSend,,{Media_Prev},Plex Media Player
    return
    
    ~Media_Stop::
    ControlSend,,{Media_Stop},Plex Media Player
    return
    
    ~Media_Play_Pause::
    ControlSend,,{Media_Play_Pause},Plex Media Player
    return
    

    Thank you

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