@mtsdawson said:
same exact issue fyi… also on win 2016 essentials.@sa2000 - just sent link to zipped db via PM.
@sa2000 said:
@mtsdawson said:
same exact issue fyi… also on win 2016 essentials.@sa2000 - just sent link to zipped db via PM.
I only need the database if when investigating the problem from the logs I see a database issue
First line of investigation is logs with debug logging enabled for time of problem
From the logs analysis a decision is made in whether a process dump plus logs needed or a copy of the database
Please enable Debug Logging on the server. You had disabled debug logging
See https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server
and then restart the server
and on next lockout - note down the time of the lockout and then get the logs and attach with info giving time when the lockout arose
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
