"Conversion Failed. Transcoder crashed or failed to start up"

Plex Media Server Desktops & Laptops
35

@thehritzinator said:

@sa2000 said:

@thehritzinator said:
Bump to see if there is any new info on this after the last 2 weeks?

with respect to these errors

Apr 02, 2018 01:01:46.507 [15168] ERROR - [Transcoder] [segment @ 0447dc40] Failed to open segment list 'http://127.0.0.1:32400/video/:/transcode/session/qfspwamf6br14wms50f5bqpv/75895ede-3058-4365-ac57-9e22f7a9279b/seglist'
Apr 02, 2018 01:01:46.518 [15512] ERROR - [Transcoder] av_interleaved_write_frame(): Unknown error
Apr 02, 2018 01:01:46.528 [15168] ERROR - [Transcoder] av_interleaved_write_frame(): Invalid argument

I have sent a development build to another user to try and after getting some detailed transcoder logging. (Forum Topic http://forums.plex.tv/discussion/317132/plex-transcoder-crashing-failing)

I can make this build available to you to see if it makes a difference
If you can easily reproduce the error then would like to get some detailed transcoder logging if the problem remains - as outlined in this post http://forums.plex.tv/discussion/comment/1652027/#Comment_1652027

Let me know if you are happy trying a development build

Yeah I’d def be happy trying that build! I don’t see a link though on that thread for it? Maybe I’m missing it?

I have sent you link to development build 1.13.0.4980-d25fa53bb

Please see if it stops these type of errors

Apr 02, 2018 01:01:46.507 [15168] ERROR - [Transcoder] [segment @ 0447dc40] Failed to open segment list 'http://127.0.0.1:32400/video/:/transcode/session/qfspwamf6br14wms50f5bqpv/75895ede-3058-4365-ac57-9e22f7a9279b/seglist'
Apr 02, 2018 01:01:46.518 [15512] ERROR - [Transcoder] av_interleaved_write_frame(): Unknown error
Apr 02, 2018 01:01:46.528 [15168] ERROR - [Transcoder] av_interleaved_write_frame(): Invalid argument

If the errors continue and you can reproduce, please do two tests with transcoder additional logging as follows

Plex Media Server with both debug and verbose logging enabled and a different level of transcoder logging for each of the two tests. The transcoder logging level is an advanced hidden setting that is mentioned on this support article
https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/ and it is named TranscoderLogLevel
The settings i need are not both documented

I would like to try 2 different logging levels for separate tests (assuming you can bring this error on)

Please start with a fresh server relaunch for each test

Test 1
Server Debug Logging + Verbose
TranscoderLogLevel set to trace
This will increase the logging significantly and you may find it is too much to actually get to transcode
Capture logs when transcoder crashes and check that these errors do show up in the logs
av_interleaved_write_frame() and Failed to open segment list

Test 2
Server Debug Logging + Verbose
TranscoderLogLevel set to verbose
Capture logs when transcoder crashes and check that these errors do show up in the logs
av_interleaved_write_frame() and Failed to open segment list

At the end of testing delete the key TranscoderLogLevel and disable verbose sever setting

Thanks