A problem has been detected with a core component of Plex Media Server

Plex Media Server
1

Server Version#: 4.47.3
Player Version#:

Hi, I cannot init PLEX. I have it installed in a Docker container (Portainer) and it worked perfectly till I updated to the latest.

I made a backup on the Preferences.xml file to start over but now it cannot finde the server. It gives the error:

A problem has been detected with a core component of Plex Media Server.

On the portainer portal it says this:

[cont-init.d] 60-plex-update: exited 0.


[cont-init.d] 99-custom-scripts: executing... 


[custom-init] no custom files found exiting...


[cont-init.d] 99-custom-scripts: exited 0.


[cont-init.d] done.


[services.d] starting services


Starting Plex Media Server.


[services.d] done.


Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-6c22540d5/HTbackdrops.bundle.


Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-6c22540d5/PersonalMedia.bundle.


Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-6c22540d5/OpenSubtitles.bundle.

I send the logs too.

(File removed)

Can you help me? I have a full pass.

Regards.

2

Not enough information provided, but if you are running a 32 bit OS try using a specific image for it:

linuxserver/plex:bionic

3

It was working before with this Docker, https://hub.docker.com/r/linuxserver/plex

What info can I provide in order to fix this? I created another one and it does happen the same.

Regards.

4

What operating system, is it 32 or 64 bit, what hardware are you running on and exactly which image did you use? linuxserver/plex is non specific, you need to provide the tag too.

Did you try the suggested image and tag linuxserver/plex:bionic ?

5

I am using a rpi4 so I guess it’s 32bits (armv7). I don’t know what happened but I was using always linuxserver/plex latest and pulling the image when needed to update

By changuing it to “bionic” it recreated sucesfully and everything works :man_shrugging:

No explanation whatsoever of what happened.

Thanks!

6

What probably happened is that pulling linuxserver/plex:latest is no longer able to determine the system architecture and grab the appropriate image. Thus you may have gotten the amd64 tag which of course is very wrong for your hardware.

Also, if properly configured via the docker run, docker create, or docker compose command, there is no need to pull a new image to update to the latest version of Plex. Merely restarting the container will download the latest build into the already existing container. Read the image docs for how to set that up.

7

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