I have some questions about backing up both PMS metadata and content from a WD My Passport Wireless Pro to an external device. Neither the “Home/NAS” nor the “Home/NAS/Western Digital” page contains an “Ask a Question” button, and these categories are grayed out (and hence not selectable) from the “Category” menu on the “Home/Ask a Question” page.
How does one post a question in these areas? Am I doing something wrong?
do you have any browser plugins that can affect CSS?
No.
Have you tried logging out clearing browser cache
then logging back in?
That did the trick. The “NAS/Western Digital” page now has an “Ask a question” button, and “NAS/Western Digital” is now selectable in the “Category” menu on the “Home/Ask a question” page.