@4Meadway said:
Surely if the PMS knows if content can ‘direct play’ on a device, why wouldn’t it know if ‘direct sync’ is possible?
When streaming media, the decision is made by the device itself, so it knows what it can support. When syncing, the decision is made by PMS so the results might be different.
Simple solution is to just put a warning regarding selecting ‘direct sync’ and let the user decide to select it or not.
That would work during sync, but later when a user goes to play it back, they might not remember they chose this copy method and will wonder why the file won’t play.
Also, please look at being to select versions of media when syncing also. I can currently select a version i.e. directors comments or a lower resolution to watch but when it comes to sync the only choice you get is the highest resolution original.
Yup. Another feature we hope to be able to include in the next revision of Sync.
@Icy13 said:
@“MovieFan.Plex” , not to push my luck, but it seems this issue has become extremely salient as many people are preparing for holiday travels (when we need to sync for those dark times without constant internet). Please please please can we have at least a beta fix before Dec 19th?
It would be a miracle. A miracle on Plex Street, if you will
It is very unlikely that a change this significant would occur before the holidays. If you are in a pinch, I recommend opening Plex Web on your mobile browser and using the download option. Now that the mobile app can play files saved on your device, this would be a quicker solution than using Sync. It won’t get organized as nicely but we will still try to match the file and provide a nice preplay page.
