Server Version#: Version 1.24.3.5033 Player Version#: 5.25.2 My Plex App on my Samsung TV will play some movies and TV shows, but not others. Many movies and shows won’t even start - I get the spinning loading wheel and then “Playback Error - An unexpected playback problem has occurred”. I’ve att…

I don’t have hardware acceleration turned on so I’m not sure this is the problem. I did find a work-around (I don’t know if this is what causing the problem, but it works now). My landlord controls the network (renting in a shared house, nothing I can do about it). He set up a mesh and put us on a …

An unexpected playback problem occurred

Plex Media Server

BioHazardousX November 30, 2021, 2:55pm 2

This could be an issue with direct play vs transcode play. Are you using hardware acceleration on your Plex Media Server (PMS)? If so, try disabling the setting under PMS > Transcode settings menu, and let us know on my forum post around a similar topic that seems to be related to hardware transcoding and VC1 files.

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An unexpected playback problem occurred

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