Any advice would be appreciated

[TeknoJunky]

try this

Plex Media Server 1.16.7.1597 (Updated) - New Transcoder Preview

Hello, forum users! It’s time again for an update to Plex’s transcoding and analysis backend. This is a special forums-only preview release; the changes in this build will be included in an upcoming regular release once any new issues are handled. Please test this version with a variety of different media file formats and clients. If you notice any new issues (specifically ones that don’t also happen on the current beta release), please respond to this discussion instead of starting a new one, …