Audio Transcodes causes Audio to cut out randomly

Server Version#: 1.30.0.6486
Player Version#:

On multiple devices and OS (Apple TV, iOS, and Android) the audio will randomly cut out after playing for a bit.

This happens on multiple different video files and different audio codecs which is why I believe it is not related to the device I am playing on, but the Plex server itself. I’ve noticed that if I use the “old player” this does not happen, but when I use the new enhanced video player this happens. This also only happens when the video is direct streaming, but the audio is being transcoded.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.