Buffering via static IP on CGNAT network, how to fix?

[OttoKerner]

@mrpid2

I asked the provider for a fixed IP, and put its address into the Custom server access URLs section in server settings.

This input field requires a full URL, not just an IP.
https://support.plex.tv/articles/200430283-network/

Even with a fixed IP, you’ll need a port forwarding in your router.

The Basics of Remote Access Troubleshooting

When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated support article on troubleshooting your remote access. I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…