BUG Trancode is forced after changing audio output even if it was directplay before making changes

I found some odd things while playing around with direct play for android-tv clients, this is not only for mibox 3, I tested same issues with nvidia shields.

I made this video showing direct play, when I change to another audio source, it would either say It cannot play or crash the android plex client.

So when changing audio source from not working going back to working audio source, I noted that plex would all of sudden show it as transcoding instead of direct play, this would persist until I rebooted the plex server.

Here’s the video have a look at it, i also provided debug logs for devs.

At 2:32 i restart the plex server in order to fix direct play.

If for some reason video says No video with supported format and MIME type found

Take url and remove space after .com

https://streamable.com/ sy8mg

Logs
Plex Media Server Logs_2020-03-17_00-53-26.zip (582.8 KB)

At the same time while we are at it, when putting on burn subtitles - automatic, you will not be able to see any video with srt/ass, if you put it to image format only it works, but then image format subtitles videos will not play until you put it on automatic, it’s a real MESS!

if for some reason video says No video with supported format and MIME type found

Take url and remove space after .com

https://streamable.com/ v4vl3

Plex debug logs
Plex Media Server Logs_2020-03-17_01-21-59.zip (644.0 KB)

This issue will also cause forced transcode on all videos playing after being met by “cannot play” until you restart plex server.

Would you be able to grab the client side logs after replicating the issue? Instructions for fetching them are available here: https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/

I used the same media and audio and the subtitle issues in both logs for mi box 3 and shield

Mi box 3
mi box.txt (1.1 MB)

shield2017.txt (1.2 MB)

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