Somehow a ton of TV shows have been added to the Conversion Queue and I cannot delete them in bulk. There is simply no option to do so. How can I go about clearing it without having to delete each one, one by one?
Do you have a job in the optimization versions queue? Do you know if someone is downloading?
Yes. The job is tons of shows are converting to a mobile optimized format. I don’t want my server running forever making dupes.
It’s not anyone Downloading. Plex made two folders in each TV Show that was selected. One was for Plex Optimized files and the other was for Mobile Optimized files. They were trying to make a smart playlist and ended up making a huge optimization queue. I just need to remove the queue in bulk.
@BigWheel any ideas? Any help would be greatly appreciated.
the conversion setting should has each indivitual things but the optimized version settings ( in the manage area of settings) should have each “job” which may be a group of things like if they optimized a TV shows that whole show should have one thing
I don’t understand your reply at all. Can you please tell me how I can remove all of the queued conversion jobs at once? That’s all I’m looking for.
you can’t. I was just saying if it started as an Optimization job they may be grouped in chucks in the Optimized version settings. If they were initiated as a download then the download need to be stopped on the device that initiated it.
Why would there be no option to delete a queue in bulk? Especially since your website shows that there is?
You asked about the conversion queue. That is the optimized version settings. They are two different things. What i said was if they started as an optimization job, go the the optimized version settings
Nothing is going to the Optimized Versions tab. Here’s a screenshot. I honestly don’t understand why there wouldn’t be an option to delete this queue in bulk. Isn’t there some file in the library I can delete or edit to stop it all? I’ve redacted my server name and the content.
they likely started as a Download from an app on a device and need to be stopped from the device that started it.
Again… This queue is NOT a Download. As I said above, the users who started this were trying to make a smart playlist and ended up putting all of the shows into an Optimization Queue. It is NOT a Download queue. No one’s device has any active Downloads pending.
On the Conversions tab, every single one says Optimized for Mobile.
I have confirmed with the other users that no one has any pending Downloads or Conversion queues on their respective devices. There is no pending Download on my devices either.
is it possible to get your server logs. ( you can message them to me) need to figure out what sort of job started the conversions. Other users accounts you share with won’t have the Optimize option in the dropdown for media. The only thing I can think of is if somehow they are using an app that somehow still has the old sync protocol accessible somehow.
Sure I’ll look into grabbing those. If it was done on my end, how would I go about canceling them all without having to click on each one, one by one? Is there some kind of temporary file that gets made for conversion queues in the system folders?
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