Can't access the admin server settings

Plex Media Server Metadata & Adding Files
1

Hi all,

somehow after changing my mail, after a few days/weeks now, I’m able to login, but I dont see any server related configuration, Libraries etc.
All my libraries etc are not shown to me either on my TV etc.
I’m literally lost where to look. I’ve deleted the values in the Preferences.xml file and restarted plexmediaserver via systemctl, but still no resolvement.

Also saying:
Not authorized
You do not have access to this server

Version 4.69.1

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BTW fixed with the following.

Deleted as described in one of the manuals:

remove the following attribute/key pairs from the Preferences.xml file:

  • PlexOnlineHome="1"
  • PlexOnlineMail="jane@example.com"
  • PlexOnlineToken="RanDoMHexIDecIALtoKeNheRE"
  • PlexOnlineUsername="ExampleUser"

In the same file add the networks where you are trying to access the server to apply/CLAIM the server back to your account!!

  • allowedNetworks="192.168.0.0/255.255.0.0"

Of course, edit the network and mask to your circumstances.

CHEERS!!

2

See: Why am I locked out of Server Settings and how do I get in? | Plex Support

for the complete solution (Manual)

3

That is not the full solution…
After the allowed networks was added, I was able to reclaim the server

4

So your network is in private address space?

5

Yes for sure. It is not directly attached to the internet.

6

Then network auth exclusion should not be needed
Something else was going on in your situation