Can't see second server on the web

Plex Media Server Desktops & Laptops
1

Server Version#: 1.32.0.6918
Player Version#: plex web

I have two severs running. One called Whispering Pine (in MD) and the other is Bachelor Pad (in CO). When both have Remote Access on you can only see the last one to be turned on in the app. Both servers have the same content but I don’t what to be accessing the one in MD when I’m in CO and vice versa…

When I started the second server Bachelor Pad I was originally thinking of shutting down Whispering Pine so I did the process to move a server by copying the windows local plex server folder to the new server. After I set Bachelor Pad up I thought I’ll keep Whispering Pine up to local to the other members of my plex home. If this is the source of my problems how do I copy the artwork and watch history only to the new server? I’ve been using plex since before the Laika update so to do this by hand would be a pain.

2

This might be the source of your trouble. If you have also copied the Plex registry branch, you have copied the “identity” of the server.
At this moment, you have only one server registered in your Plex account. Which actual machine that is can change at any time and is not deterministic.

You need to make the two machines “individuals” again, by doing this:

  1. Stop the Plex server which shall become the “new” one
  2. Edit the ‘Plex Registry branch’
    and remove the following keys:
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server]
"PlexOnlineHome"=-
"PlexOnlineMail"=-
"PlexOnlineToken"=-
"PlexOnlineUsername"=-
"AnonymousMachineIdentifier"=-
"MachineIdentifier"=-
"ProcessedMachineIdentifier"=-

(If you copy the above into notepad.exe and save it as disown.reg you only need to double-click this .reg file to apply the changes in the registry.)
3) edit the key FriendlyName and change its content to distinguish the two servers by their name. I recommend using a short, letter-only moniker for now.
4) continue with either method from this article You need to reclaim your server, but don't dare to touch the Windows Registry

After claiming the new server, make sure to stop and restart both servers once.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.